Ulasan Sheraton Beijing Lize Hotel

Jawapan daripada Pihak Penginapan: Dear Guest, We are delighted to learn that you enjoyed a wonderful stay at our hotel and experienced the warm and welcoming service of Sheraton Hotels. Located in the Fengtai Lize Business District of Beijing, our hotel boasts a prime location and convenient transportation. From the hotel, you can easily access the main ring road, Beijing Financial Street, and Beijing's three major railway stations (West Station, South Station, and Fengtai Station). Dongguantou Station on Metro Line 14 is only 500 meters away. We look forward to seeing you again in the near future. We wish you a pleasant stay!

Jawapan daripada Pihak Penginapan: Dear Experience Officer, Thank you for sharing your stay and photos at the Sheraton Beijing New Qinghai Hotel. We are honored by your positive feedback and appreciation of the hotel! We are delighted to know that you had a wonderful stay at our hotel and experienced the warm and welcoming service of Sheraton Hotels. We look forward to seeing you again in the near future. Wishing you a pleasant stay!

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for sharing your stay experience and photos at the Sheraton Beijing New Qinghai Hotel. We are honored by your appreciation and sharing of the hotel's fitness center! The rooftop sunlit pool and gym are perfect for unwinding and rejuvenating, and there are also yoga rooms and saunas available. We look forward to seeing you again in the near future. Have a wonderful time!

Jawapan daripada Pihak Penginapan: Dear Reviewer, Thank you for sharing your stay and photos at the Sheraton Beijing New Qinghai Hotel. We are honored by your appreciation and sharing of the hotel's fitness center! The rooftop sunlit pool and gym are perfect for unwinding and rejuvenating, and there are also yoga rooms and saunas available. We look forward to seeing you again in the near future. Have a wonderful time!

Jawapan daripada Pihak Penginapan: Thank you so much for choosing the Sheraton Beijing New Qinghai Hotel and for taking the time to share such a detailed and authentic stay experience. We carefully read and record every single one of your reviews, which is a vital driving force for us to continuously improve our service quality. First of all, we sincerely thank you for recognizing and liking our front desk colleague, Elva. Your praise of her gentle and generous nature and attentive service has been warmly received and encouraged by us, and the entire team is greatly inspired. We also appreciate your recognition of our proactive pre-arrival communication service, which is something we strive to provide for the peace of mind and convenience of every guest. We are also pleased that you liked the design of the room's operable windows, allowing you to enjoy natural ventilation and a more comfortable stay. Regarding your questions and shortcomings, we sincerely apologize for the unpleasant experience: Regarding the deposit: This is a standard check-in guarantee process for Marriott Hotels, used to cover in-room amenities, additional services, and other temporary expenses. It is not specific to any particular hotel, and we sincerely apologize for any confusion it may have caused. Regarding room signage in the elevator lobby: Room numbers are marked on both sides of the elevators to help guests quickly locate their rooms. Regarding the WiFi signal: Our technical team has comprehensively tested and optimized the network to improve speed and stability. Regarding breakfast: Breakfast features a fusion of Chinese and Western dishes, as well as freshly made noodles for guests to enjoy. Thank you again for your candid feedback; your suggestions are our direction for improvement. We always prioritize the guest experience, continuously optimizing details and improving quality. We look forward to welcoming you back soon, providing you with an even more complete and thoughtful stay experience, and witnessing our growth and changes!

Jawapan daripada Pihak Penginapan: Dear Guest, thank you so much for choosing the Sheraton Beijing New Qinghai Hotel and for taking the time to share your experience! We are truly pleased to learn that despite the tight occupancy rate, Mekey was able to upgrade your room smoothly and respond promptly to your various needs, ensuring you and your family had a comfortable and thoughtful stay in Beijing. The hotel is committed to providing attentive service and taking care of every guest's travel experience. We look forward to meeting you and your family again in the near future and continuing to create a warm and unforgettable stay in Beijing!

Jawapan daripada Pihak Penginapan: Dear Reviewer, Thank you for sharing your stay and photos at the Sheraton Beijing New Qinghai Hotel. The hotel boasts convenient transportation, with easy access to Beijing's three major railway stations (West Station, South Station, and Fengtai Station). Dongguantou Station on Metro Line 14 is only 500 meters from the hotel. The Feast Restaurant offers a Chinese, Western, and Beijing-style breakfast, featuring dishes such as fried dough sticks, tofu pudding, ramen, egg dumplings, cheese, salad, and freshly squeezed juice. We look forward to seeing you again in the near future and wish you a pleasant stay!

Jawapan daripada Pihak Penginapan: Dear Guest, thank you very much for your feedback. We are also very sorry that the front desk staff's performance made you feel neglected; this was indeed an oversight on our part. We will immediately retrain the relevant staff and optimize our service processes to ensure that every guest receives patient and complete assistance. We apologize again for this unpleasant experience and hope to have the opportunity to provide you with more attentive service in the future. We wish you a pleasant stay!

Jawapan daripada Pihak Penginapan: Dear Reviewer, Thank you for sharing your stay and photos at the Sheraton Beijing New Qinghai Hotel. The hotel boasts convenient transportation, with easy access to Beijing's three major railway stations (West Station, South Station, and Fengtai Station). Dongguantou Station on Metro Line 14 is only 500 meters from the hotel. The Feast Restaurant offers a Chinese, Western, and Beijing-style breakfast, featuring dishes such as fried dough sticks, tofu pudding, ramen, egg dumplings, cheese, salad, and freshly squeezed juice. We look forward to seeing you again in the near future and wish you a pleasant stay!

Jawapan daripada Pihak Penginapan: 尊敬的客人，您好！感謝您在出行時選擇入住北京新青海喜來登酒店並分享您的入住體驗。我們非常高興看到您對酒店的認可。我們致力於完善每一個服務細節，為客人提供高品質、人性化的完美入住享受，爭取做到您的十分滿意，酒店推出二層廣式早茶自助和一層中西式自助早餐供您選擇，我們真誠地感謝您對我們酒店的支持，期待您的再次光臨！

Jawapan daripada Pihak Penginapan: 尊敬的體驗官您好！感謝您分享在北京新青海喜來登酒店的入住體驗，您對酒店的喜愛與分享使我們倍感榮幸！很高興得知您在我們酒店度過了一段美妙的旅程，並體會到Sheraton酒店親切熱情的服務理念，我們期待在不久的將來可以與您再次相遇，祝您生活愉快!

Jawapan daripada Pihak Penginapan: 尊敬的賓客您好，感謝您的入住與真實反饋。關於停車費用問題，我們已充分了解您的感受。酒店目前為住店賓客提供專屬五折停車優惠，您的寶貴建議我們已認真記錄，將持續優化服務。期待您再次光臨，祝您一切順利！