Hotel berhampiran Kanyunqi, Beijing

設施陳舊 畫框水漬明顯 抽水馬桶水滿後都會有一聲“牛”叫 服務理念差，房間服務員説一天四小瓶礦泉水，再要就要花錢，不知道這條規定寫在哪呢。現在哪家四星五星酒店還缺一兩瓶農夫山泉水？ 早餐的女服務員也是很傲嬌，四個人要一壺茶，她説自己取，我們現在沒這個服務。感覺服務員張嘴就説規定，不願做的，永遠説是酒店的規定，仍然是老派作風。可惜這麼好的位置，貝聿銘這麼好的設計。酒店的服務理念還是80年代的老國營啊。更新理念吧，讓這個風水寶店成為北京的名片。

The hotel was situated right next to the Fragrant Hill park, and not too far a walk to the National Botanical Gardens. The room was clean and large. The bed was very comfortable. The staff were amazing and knowledgeable about the area as well as helping us get from the hotel to the airport on time. Lots of restaurants in the area to choose from. I wouldn't recommend the hotel's restaurant as it was overpriced and underwhelming. There are much better options outside of the hotel.

參加香山越野賽，這是離起點最近的酒店。服務一級棒，還送了水果，正好作為賽事補給，非常貼心。酒店古色古香，非常北京，香山腳下最佳酒店。

酒店的院子很漂亮，一進門就有一種度假的感覺。其他的不説，都是滿意度適中，這個價位也無驚艷也不挑剔了。着重説一下這個早點。是帶了免費雙早的，但是吃的東西非常少。如圖所示吧，就這一排，其中鹹菜就有三種。這個東西咱不做評價，有的吃就行，關鍵是這個服務員的態度，哎喲。一進門八點四十，我問，是到九點就結束吧？服務員説，是的，一分鐘都不多等。我説，那有個小朋友起不來能不能帶碗粥回去喝，説不行。不行就不行唄，那就不帶了唄，服務員大姐就開始輸出啦：“不可能！這免費的早點，我從六點半就起床啦，七點十五你就能來吃啦，兩個小時足夠用餐結束啦，這中午還有訂出去的桌子，一到九點我們立馬撤立馬鎖門！巴拉巴拉”。什麼叫免費的早點？這不是含在住宿費裏了？難道我不住店能來白吃？免費的早點特別特別牛是嗎。你六點半起怎麼啦，這不是你的工作嗎，我工作日也是六點半起，咋啦週六我睡到八點半吃早點還得被教育？還要鎖門，你把我鎖裏面唄。。就這樣在這大姐的持續輸出中吃了一碗小米粥幾口鹹菜一顆雞蛋，後來走的時候大姐果然立馬鎖門了，鎖了還不忘教育我：明兒要吃就早點啊！。。我是度假的不是來軍訓的！！

冬日的陽光透過樹梢灑在湖面上，波光粼粼的湖面彷彿披上了一層金色的外衣。一年一度的植物園之旅，打算換個方式進行。本以為冬季的動物們都冬眠了，結果碰見很多椿象，各位大姐打擾了。 環境：老式四合院，也不算老式。感覺卧佛山莊的室內裝潢像是三十年前的。 服務：在前台辦完入住，讓自行尋找住宿的地方……啊這，簡單的口頭指引，也太敗好感了。萬一迷路怎麼辦 一衹兩衹三四衹……藏在犄角旮旯的椿象一見來人，全都跑出來了……還玩起了捉迷藏……即使物業的大師傅和保潔大姐幫着捉蟲，到了晚上又出現好幾衹臭大姐……椿象同志，請你們該睡覺睡覺，該冬眠冬眠。不要蹦迪……不要擾民…… 謝謝保潔大姐和物業大師傅

設施：其實房間真的不大，好在一個人住沒啥問題 衞生：還不錯，工作人員很積極 環境：因為是温泉酒店，都不錯 服務：值得點贊，有求必應，有問必答，特別是前台小姐姐，客人私隱部分做的特別好，值得點贊👍 早餐稍微簡單了些，地理位置很隱蔽，哈哈！

環境優雅安靜，不虧是皇家風範，地西郊線地鐵附近，交通也挺方便的，酒店內的服務也很棒，細緻入微，細節服務十分到位，服務態度和素質那都是槓槓滴，特別讓我感到體貼的是大堂服務人員半夜把我的外賣親自送到了房間，讓我免收涼風之苦，讓患感冒的我內心十分温暖！下次有朋友們想來的我第一個推薦！

Always wanted to experience Aman Beijing, finally booked a one night stay. Upon arrival, Jason at the front desk was very helpful and patient in explaining various items and was pleasantly surprised to hear my room had been upgraded. The property and the room are just like the photos but actually physically being there and seeing all the details of the architecture, courtyards, and surrounding nature and birds is like being transported back in time to another era. In this sense, Aman Beijing accomplishes what no other modern five-star luxury hotel can come close to achieving - making one feel a certain emotion or feeling that they've never felt, or perhaps only experienced in their dreams. Everything from the furniture to the layout to the art to the lighting is so tastefully executed and done, the courtyards and grounds are kept immaculate (saw people sweeping away leaves), they even have the older style bicycles available to ride there. Ate at the Chinese restaurant twice, the environment and lighting is so nice, their dumplings are excellent and also really enjoyed some of their soups and vegetable offerings, very delicious. Unfortunately, I was quite sick that day and also had injured my knee the day before. One of the staff at the front desk noticed my limp and asked if I was okay. I told her I was fine, just a little sprain. She went to the back and brought out a traditional Chinese 'Ban Lan Gen' pain relief spray can which she kindly gave to me, saying I could use it and take it with me, very touched. I think it is moments like these which one will remember many years later. All the staff I met there were very kind, during lunch was fortunate enough to meet Ivy, the F&B Manager who was very warm and hospitable. Then during dinner, after I saw down, a restaurant staff asked if I would like an ice pack for my leg, I asked her if she thought it would help and she replied, ”Yes.” They proceeded to bring out a huge ice pack that was able to wrap around my entire knee, providing instant relief. Finally, when it was time to leave, the very lovely and kind Lucy asked if I would like more ice packs to be sent to my room so I could ice my knee before retiring for the night. Even though I was not feeling well, it was an unforgettable experience due in large part to the kind and wonderful staff there.

前台服務很好o，臨時有事回不去，也會幫忙收拾一下行李退房，很人性化的服務，前台的女主管，有事留言都會第一時間回覆，真的很不錯，讓入住的我很放心舒適，附近吃飯的地方也很多，樓下也有酒店開的麪館，真不錯，滿意滿意滿意，重要的事情説3遍！！！零零零

The location was convenient for our purpose but not as close to metro station as people may want it to be. Cleanliness and amenities were not great but decent, service was friendly and accommodating.