Hotel berhampiran Diplomatico do Setor Amazonico Museum, Belem

Overall, we got a very cheap deal for 8 nights and for the price we paid, it was ok. However, there is still a lot they can improve on. We know Belem is not the most internationally oriented city. However, when booking a Mercure, you would expect the guest-facing team to speak English. Throughout the stay we met 3 receptionists with 75% English. The other team members 0, which made communication quite hard. We booked a Superior Room, as from reading other reviews, we could figure out these were quite recently renovated. Being a global company and French brand, you would expect a renovated room to have universal power sockets. Unfortunately, they did not. It was our first time in Brazil and we are from Europe. Our phone chargers fit in the power socket just fine, but the laptop charger did not. We never knew there was a difference. Strangely enough, the hotel only had adaptors from Brazil to Europe, not the other way around. Already quite annoyed, we decided to purchase one ourselves outside. Unfortunately, that also turned out to be an impossible task. Could not find it anywhere. Next day told reception we would look for it ourselves as well, but if they could please ask their purchaser to find an adaptor. We still did not find it ourselves, the hotel did not even bother to look. So, on the third day I got quite upset, as I was not able to work on my laptop. I asked the receptionist if I could speak to the manager. One lady came, we never were told her name or job title, but then the receptionist had to translate as even the manager did not speak English. We gave her the actual charger to keep with her so they could find a suitable adaptor. When returning in the evening there was an adaptor in the room with a handwritten note stating they found us the adaptor we need. NOT, it was the same one from Brazil to Europe. We actually gave the charger, and still we got an adaptor which does not fit. Of course, immediately we went down again. Then one guy from the Maintenance team looked at it and said he would sort something out. He came very happy to the room after 15 minutes. He actually melted the holes in the adaptor to make them bigger so our charger would fit. Melted!! Huge fire hazard, but ok it worked. Breakfast was in a meeting room due to renovation of the restaurant. That can happen, but there was absolutely no atmosphere created in the meeting room. At least play some background music! Although the variety of food at breakfast was not great, the quality of the items was good! Problem though is that there is no system for refilling empty items on the buffet. Especially scrambled eggs were often unavailable, as they would wait for it to be empty, then inform the kitchen to make more. There was also no registration at breakfast, so they would never know how many more people were still supposed to come for breakfast. Each day there were 2 different fresh juices, from fruits only known to Brazilians we guess. We did not like any of them. Can

Ficar hospedado alguns dias (e noites) no Bristol Umarizal foi uma experiência interessante. Quarto bastante espaçoso, chuveiro muito bom, e o mais importante: cama confortável, com duas diferentes opções de travesseiro (prezo muito os mais macios!). Checkin e checkout rápidos, recepção profissional e simpática, além de um ”desayuno” bom e variado nos convenceram que em próximas viagens a Belém este hotel será nosso endereço preferido.

Segunda vez que eu vou no Atrium e realmente é otímo, atendimento de qualidade e lugar muito bonito e tranquilo, a noite o lugar é sensacional! A unica coisa que para mim não vale o preço é a comida. Essa vez queria dar uma segunda chance pro restaurante (já a primeira vez ficamos decepcionados) mas o peixe estava de novo fora do ponto. Alem disso, parece que o cheiro verde é considerado como legume e não como tempero... O risoto tava bem feito, porem, cheio de cheiro verde, alteirou bastante o sabor da comida. Mas fora isso foi tudo ok!

Its good trip. Easy and nice checkin. And cheap. If i go there, i will go one more

O Hotel é muito bom, com localização e atendimentos excelentes. No entanto, creio que o café da manhã poderia ser um pouco melhor, senti falta de outras opções como pão de queijo, tapioca, torradas, entre outras coisas. E também, sempre durante a noite sempre apareciam algumas pequenas baratas, e o nos foi repassado que isso era por conta da dedetização que havia ocorrido anterior a nossa chegada. Porém, ficamos quatro dias e até o última dia isso persistia. Mesmo assim, considero que a nossa estadia foi muito boa.

Great staff. Stayed a little longer to is the gym to work off an injury out in the Amazon. Totally usable. EARLY Breakfast. Great views.

Hotel bom, antigo e tradicional, bom atendimento, pernoitamos por uma noite. Apesar dea reserva ter sido casal tivemos que pedir lençol e toalhas, pois só tinha um. A água quente do chuveiro também não estava funcionando. O senhor que cuida do restaurante muito solícito e gentil, deixou que fizesse o desjejum mesmo ainda antes do horário, pois nosso voo era cedo.

The Ibis Belem Aeroporto is probably the best choice if you need to stay near Belem airport for a late arrival or early departure. Check-in counter is sometimes busy also late at night or early morning as there are passengers and crews arriving all the time , nevertheless it’s always quick and efficient. Rooms are standard Ibis rooms and are very clean. Uber from the airport is just a few minutes and is really cheap, the area around the hotel doesn’t offer much, there is a convenience store and a pharmacy in walking distance. All the staff is professional and helpful.

Gostei. Já costumo a ficar lá, quando vou a Belém! Hotel bem organizado, atendentes educados, café da manhã bem variado, inclusive para pessoas tolerante a lactose e gluten e ainda para pessoas que precisam de uma dieta balanceada.