Ulasan Hotel Srbija Garden Ex Garni

I wish the health authorities could see this review and do something about this unsanitary and infectious place. The worst hotel I have ever been to, no one and never should someone book this fraud of hotel. The “manager” Maya Kojic is the worst and most unfriendly manager I have ever seen. She is always lying and accusing the other customers for her uncontrollable mess. She is the most ignorant, rude person I have ever met, and she does not care about the hygiene of the hotel and comfort of the customers. I had the chance to survive this hell for more than two months. During my stay and my 3-room change, the “cleaning” staff cleaned my room only 7 times. The cleaning: They do not even check the rooms regularly. They do not pick up the waste. They do not change the bedsheets and the towels and when they do, they are ALWAYS dirty. They refuse to do their job and I had to change my bedsheets alone. They use the same black water to mop the floor in every room. They use the sink to “wash” their cleaning materials and they leave the sink dirty. Since I was on a business trip me, my colleagues had to change my own waste bins, and we left the trash bags out of our rooms. The manager threatened us that “IF YOU DO THAT AGAIN I WILL THROW THE BAGS INSIDE YOUR ROOM”. She was always complaining about how dirty we left the rooms without thinking that we were in that room without basic cleaning for 2+ weeks. When you asked for cleaning you had to be there, otherwise they only changed towels and trash bags. They did not bother to clean the small depressing room. The room: It was falling apart. The a/c was always malfunctioning. It was moldy, black and dirty as a result, many of us became sick. The fridge was a sanitary hazard. It was dirty and not working properly of course. When I first entered my supposedly clean room, I was cleaning it for 2 hours finding feces on the toilet bowl, hair and every other possible stain. The breakfast: the unhealthiest choices were there. Everything was fried until dehydration; the coffee machine was serving burnt coffee but again the manager accused us for using it (!). The china was dirty of course and the staff refused to make an omelet with a simple “NO”. The leftovers were there the next day in another form of food. The molded olives were there until one day there was a new recipe with olives. Moreover, as a receptionist told us. They boiled the eggs for the whole week. Additional comments: the staff was lazy, bored, unfriendly, and full of useless excuses and most of the times expressing personal opinions about cultural matters and attacking personally some of us. If the “manager” did not have a good opinion about you then she would make your life even harder, like it was not already in this hell. The hotel corridors smelled as if something was dead and they just sprayed with an air freshener. Blocked sewage for days and of course they did not bother. We had to buy cleaning material for the room. Other than this