5 Chome-3-68 Nakanoshima, Kita Ward, Osaka City, Osaka Prefecture, 530-0005, JapanLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.5/5
Hebat
654 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.4
Perkhidmatan4.6
Kebersihan4.6
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Atur mengikut:
Semua ulasan(654)
Ulasan positif(629)
Ulasan dengan gambar/video(152)
Perkhidmatan penghantaran ulang-alik(96)
Makanan yang lazat(39)
Bilik yang besar(31)
Hiasan yang cantik(20)
Sesuai untuk perjalanan perniagaan(17)
Mewah(17)
Mudah untuk pergi membeli-belah(17)
Restoran yang bagus(11)
Ulasan kurang baik(25)
Pengguna Tetamu
Menginap pada Mac 2023
Keluarga
5 ulasan
2.7/5
Disiarkan pada 2 Apr 2023
Ia hanya bagus untuk tinggal selama sehari
Kemudahannya tidaklah buruk, tetapi terdapat rambut manusia di atas katil dan di dalam bilik mandi.
Lokasinya mudah didapati, hanya berjalan kaki lebih kurang 10 minit selepas turun di Stesen Fukushima dari Lapangan Terbang Kansai.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Terima kasih banyak kerana menggunakan penginapan kami kali ini. Kami akan berkongsi komen anda dengan jabatan yang berkaitan. Kami akan melakukan yang terbaik untuk mengekalkan keselesaan dan kebersihan bilik supaya semua tetamu dapat menikmati penginapan yang menyenangkan. Jumpa lagi di lain masa Semuanya , saya akan menunggu awak dengan sepenuh hati saya. Pengurus Perkhidmatan Pelanggan
Pengguna Tetamu
2 Katil Single Selesa Bebas Rokok
Menginap pada Feb 2023
Bisnes
26 ulasan
2.5/5
Disiarkan pada 16 Mac 2023
sangat menyusahkan
Beratur selama 20 minit di CI
Biliknya sama dengan hotel perniagaan.
100 orang menaiki bas ulang-alik
Saya menggunakan teksi kerana saya beratur!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Tetamu yang dihormati, Terima kasih banyak kerana tinggal bersama kami dan atas maklum balas anda. Walau bagaimanapun, kami ingin memohon maaf atas kesulitan dan kesulitan yang disebabkan oleh kesesakan, walaupun anda menginap. Kami amat menghargai maklum balas anda dan akan terus melakukan yang terbaik untuk memuaskan hati pelanggan kami. Semua kakitangan menantikan kunjungan anda yang seterusnya. Pengurus perkhidmatan pelanggan
우리주마우미
2 Katil Single Selesa Bebas Rokok
Menginap pada Dis 2022
Keluarga
2 ulasan
2.7/5
Disiarkan pada 1 Mac 2023
Apabila saya fikir ia hotel lama, ia bersih, tetapi ada orang yang pelik di hotel, jadi apabila saya meminta bantuan, saya sangat marah dengan sikap kakitangan yang tidak bertindak balas.
Jadi saya tidak mempunyai kenangan yang baik tentang hotel ini, jadi saya tidak fikir saya akan menggunakan hotel ini lagi.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Terima kasih banyak kerana menggunakan penginapan kami pada kali ini. Kami akan terus melakukan yang terbaik untuk memastikan semua tetamu dapat menikmati penginapan yang selesa. Semua kakitangan kami sangat mengharapkan kunjungan anda yang seterusnya. Pengurus Perkhidmatan Pelanggan
Pengguna Tetamu
Bilik Standard
Menginap pada Okt 2022
Solo
3 ulasan
1.0/5
Disiarkan pada 25 Nov 2022
Ia adalah hotel lama, kemudahannya semakin tua, dan daftar masuk lambat!
Tidur malam, badan gatal!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Terima kasih atas komen berharga anda. Kami akan terus melakukan yang terbaik untuk memastikan semua tetamu mempunyai masa yang menyeronokkan. Semua kakitangan hotel sangat mengharapkan kedatangan anda sekali lagi. Pengurus Perkhidmatan Tetamu
Pengguna Tetamu
Menginap pada Ogo 2022
Bisnes
1 ulasan
2.2/5
Disiarkan pada 30 Sep 2022
Tiada air panas untuk mandi. Memandangkan penginapan saya singkat dan sudah lewat malam, saya bersabar dan memberitahunya apabila saya mendaftar keluar, tetapi saya tidak merasakan apa-apa permintaan maaf atas maklum balas kakitangan. Surat-menyurat tahap yang membuatkan anda berasa tidak selesa.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Tetamu yang dihormati, Terima kasih banyak kerana meluangkan masa untuk berkongsi tanggapan anda tentang penginapan anda dengan kami. Walau bagaimanapun, kami ingin memohon maaf seikhlas hati atas ketidakpercayaan dan ketidakselesaan yang disebabkan oleh kerosakan pancuran mandian dan tindak balas kakitangan yang tidak memuaskan. Kami telah mengambil serius komen anda dan menyampaikannya kepada pengurus setiap jabatan, dan sekali lagi mengarahkan kami untuk memeriksa dengan teliti keadaan kemudahan bilik tetamu dan melatih dan mengarahkan pekerja kami untuk sentiasa peka terhadap perkhidmatan pelanggan. Kami akan terus berusaha untuk meningkatkan kualiti perkhidmatan kami dan mewujudkan ruang yang selesa, dengan maklum balas pelanggan sebagai keutamaan kami. Pengurus perkhidmatan pelanggan
Pengguna Tetamu
2 Katil Single Selesa Bebas Rokok
Menginap pada Apr 2023
Pasangan
1 ulasan
2.7/5
Disiarkan pada 10 Mei 2023
Bilik air dan tandas bersih dan luas.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Tetamu yang dihormati, Terima kasih banyak kerana tinggal bersama kami dan atas maklum balas anda. Kami akan terus berusaha untuk mewujudkan ruang yang bersih dan selesa untuk memuaskan hati pelanggan kami. Semua kakitangan menantikan kunjungan anda yang seterusnya. Pengurus perkhidmatan pelanggan
Hui
2 Katil Single Selesa Bebas Rokok
Menginap pada Sep 2024
Keluarga
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Nov 2024
Very tidy and clean, best service!
There is 7-eleven at LG level open till 11pm which is very convenient.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Hui,Thank you for taking the time to leave us your valuable comments. We are very happy to hear that you were satisfied with your stay. We will continue to do all we can to ensure that all of our guests enjoy a comfortable stay with us. All of our staff hope that you would choose us again in the future. Sincerely, Customer Service Manager
Naf08
Menginap pada Apr 2024
Keluarga
17 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Mei 2024
Beautiful hotel close to everything metro station is inside the hotel and you have a lot of facilities
Terjemah
Jawapan daripada Pihak Penginapan: Dear Naf08 ,Thank you for choosing to stay with us.We will continue to do everything we can to ensure that all of our guests enjoy their stay with us to the fullest.From all of us here at RIHGA Royal Hotel Osaka, we hope to see you again in the future.Sincerely,Customer Service Manager
YH Goh61
Menginap pada Apr 2024
Pasangan
17 ulasan
4.5/5
Hebat
Disiarkan pada 21 Mei 2024
Hotel was tastefully renovated with modern theme. Staff were friendly and breakfast was good.
Terjemah
Jawapan daripada Pihak Penginapan: Dear YH Goh61,First, we would like to thank you for taking the time to leave us your valuable comments.We will continue to do all we can to ensure that all of our guests enjoy a comfortable stay with us.All of our staff hope that you would choose us again in the future.Sincerely,Customer Service Manager
Doogle
Menginap pada Mac 2024
Pasangan
7 ulasan
2.0/5
Disiarkan pada 1 Mei 2024
Rihga Royal Hotel Osaka might flaunt a 6-star rating established probably in the early 2000’s, and the actual inside is nice and high class, however once you get into the rooms, it’s a clear 3-4 star at most.
The dated building fails to live up to modern standards, with windows that don’t open, hair lurking in the bathroom, and carpets stained beyond redemption. Adding insult to injury, the humidifier and air conditioning proved non-functional, the room wouldn’t go below 25 degrees. When requesting assistance, the response was laughable – a pedestal fan in lieu of a fix. Even the room speaker system is a relic from the '80s, with a 3.5mm jack as its only means of connection. For a hotel purporting luxury, it falls woefully short in delivering a comfortable and contemporary experience.
The room TV was from early 2013, every piece of equipment in there was nearly older than me.
There were scales in the bathroom, they were dirty and covered in rust, no one’s weighing themselves on holiday, why are these even here.
Will never stay at this location again, I feel it’s entirely sculpted around wedding parties and business types of people, or anyone over the age of 60..
The only good thing was the 7/11 down the bottom.
If you’re under 40, this isn’t the place for you.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Doogle,Firstly, we would like to apologize that our hotel did not meet your expectation of stay. Our hotel is currently under renovation and we hope to provide our customers with a renewed experience in the future. We also will take your review into consideration as we want to ensure that all guests have a comfortable stay within our hotel. It would be an honour to have you at our guest once again, please allow us to show you a more refined and comforting stay.Sincerely,Customer Service Manager
Martin Holger
2 Katil Single Selesa Bebas Rokok
Menginap pada Ogo 2024
Pasangan
3 ulasan
2.5/5
Disiarkan pada 3 Okt 2024
Very old hotel. The rooms are very small even for Japan. The gym only opens at 10am and you need to pay a hefty extra fee (some 35€), also for the pool. Do not book this hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Martin Holger,First, we would like to thank you for taking the time to leave us your comments.We are very sorry to hear that our hotel did not meet your expectations.We will continue to do all we can to ensure that all of our guests enjoy a comfortable stay with us, and we hope that this experience will not discourage you from choosing us again in the future.From all of us at RIHGA Royal Hotel OSAKA, we hope to see you again.Sincerely,Customer Service Manager
60 Travel
2 Katil Single Selesa Bebas Rokok
Menginap pada Dis 2023
Keluarga
23 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Jan 2024
This is an old school 1980s style 5 star hotel with many restaurants and some branded boutiques located in the building. Service staff are polite and very helpful. We really enjoyed our stay. Thank you Rihga!
Terjemah
Jawapan daripada Pihak Penginapan: Dear 60 Travel,Thank you as well for leaving us with such a heartwarming message. We are so glad you had the opportunity to stay with us and enjoy what our hotel has to offer. Our staff will be very glad to know that you were impressed by their service and we will strive to improve ourselves even more for the future. We hope to see you in the near future, have a wonderful day.Sincerely,Customer Service Manager
Pinkozxc
2 Katil Single Selesa Bebas Rokok
Menginap pada Sep 2023
Bisnes
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Okt 2023
Very expensive but God damn, they really do be hiring people that speak either English or Chinese together with Japanese! And oh my, there are just so so many staff that do! Whether that be front desk, or even housekeeping! The only ones that really don't are the ones in the restaurants or in Melissa (where they sell bread and other good food!) Or the mall downstairs! The dessert lounge weren't too friendly either but they all seem to be extensions of the hotel! Overall, great experience except for the fact that the rooms are indeed tiny and compact cause that's what we booked after all - but aside from that, all the amenities were great, toilet was big and movable in and you really have anything and everything you need already there! Only issue is maybe that some things here are pretty outdated though it's a 5 star hotel! But overall its truly worth the price though I don't reccomend staying all the time unless you wanna burn a hole in your pocket heh! But one great thing is that they are truly commendable in terms of holding events and catering to hundreds of guests for the really really big ballrooms. That's a huge plus.
Terjemah
6/20
Jawapan daripada Pihak Penginapan: Dear Pinkozxc,Thank you for providing us with your valuable comments regarding our staff and services. Our bilingual members will be very excited to hear that you were pleased with their customer service. Of course, we will look to improve the areas which were not to your satisfaction and pass all of your feedback onto the appropriate departments. We hope that we can serve you once again whether as a normal guest or banquet hall event participant. Have a lovely day,Customer Service Manager
Pengguna Tetamu
Menginap pada Okt 2023
Keluarga
74 ulasan
4.7/5
Menakjubkan
Disiarkan pada 3 Dis 2023
A good hotel where you can get a free shuttle to Osaka station and to USJ. The service by the staff was also top notch.
Terjemah
HIROMI
Menginap pada Jan 2024
Pasangan
19 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Feb 2024
We stayed just one night however, we enjoyed our stay. Very clean and all the amenities were excellent. We were grateful for the free shuttle bus to Osaka JR station.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Hiromi,Thank you for staying with us in RIHGA Royal Hotel Osaka. We are glad that you had a comfortable stay and we will use your feedback to continue to improve our hotel. We hope to see you again in the near future.Sincerely,Customer Service Manager