Hotel berhampiran Nova Natura, Belgrade

Di pusat bandar Old Belgrade, berhampiran dengan jalan pejalan kaki, ia sangat mudah untuk membeli-belah dan makan. Ia mengambil masa sepuluh minit untuk berjalan kaki ke Zoo Taman Kalemegdan, dan terdapat restoran Cina berdekatan.

The location was excellent, very close to some of the best restaurants in the city. The front desk worker was very polite and efficient, and explained everything I needed to know about the property. They gave us an electronic key card for entering the building, so everything was easy in terms of access and check out. The room was large and spacious and the bathroom was clean as well! Overall an excellent value for anyone looking to stay in the heart of Belgrade!

I would highly recommend this hotel. The location is perfect. It is in the city centre. We got a lovely room in the front of the hotel. Big and clean Breakfast was nice. Plenty of choices. I have to say the staff are fantastic. Two members of staff in particular. David is so helpful. I looked for more hangers on the first evening and within two minutes I had another 10 hangers. Later in the week I need laundry bags for packing and a few minutes he got some for me. Nothing is a problem. A very pleasant man that never stops smiling. 😄 Tamara was also very helpful and pleasant Doesn’t that make all the difference when you book into a hotel. You can’t go wrong if you stay here

My wife and I were excited to be among the earliest visitors to this stunningly renovated hotel. Hotel staff was extremely pleasant and welcoming. Unfortunately, our enthusiasm waned as we discovered that the hotel still has some way to go before we could confidently recommend it to others. Issues started cropping up shortly after check-in. Our key card for the room didn’t work, and took several trips back and forth before it was properly activated. In our room, the air conditioning was non-functional, with the temperature remaining at 26°C / 79°F. Despite bringing this to the attention of multiple staff members, the problem remained unresolved. After an uncomfortable first night of attempting to sleep in a warm room, the hotel offered to change our room. We undertook the task of relocating from the 5th floor to the 2nd floor, only to realize that the AC in the new room wasn't working either, with no solution from the staff. It left us wondering why the room wasn't checked for proper functioning before having us move. In the second room, we noticed peculiar marks on the sheets. Pulling them back, we encountered bugs crawling on the mattress, leaving us feeling repulsed. We checked out, providing the front desk with photos and details of the situation. They offered no support or refund, only an apology and said they’ll call an exterminator. Pros: * Very friendly staff, especially in the restaurant * Excellent inclusive breakfast * Upscale design elements Cons: * Presence of bugs/insects on the mattress (I won't speculate on the type) * Non functioning AC * Showers leak, leading to bathroom flooding * Automatic closet light turns off when opened and remains on when closed, causing light leakage into the room at night * Absence of top sheets on the bed

I’d say this hotel fair-to-middling. It’s in a quiet side street, about a five minute walk from Republic Square. My room was clean although small. The staff were friendly but that’s where the positives end. My air conditioning was permanently set to 23 degrees and when I mentioned this to the chap on reception he informed me to ‘open the window’ Hmmmmm! There is also a private spa advertised on their website but this cost €50 to book. Extremely expensive! Breakfast was very poor and the eggs, bacon and sausages in the metal chafing dishes were all cold. A few good points but too many negatives!

I had a brief stopover with just enough time to watch Crvena Zvezda on Sunday night. In this case the hotel was perfect as it was somewhere between the bus station, which I needed to return to the next morning, and the stadium. However, if you want to be nearer the centre, there are much more adequate options. The stay was fine, although when I arrived there was nobody on the desk, the man when he arrived spent a long long time on the phone (I'm in no rush, and rarely am I in the Balkans, and he didn't seem to have any recognition of my reservation (done with Booking). The room was spacious and clean and reminded me of yesteryear somewhat.

去塞爾維亞旅遊，機場附近選擇住這家酒店，有免費接送機服務，中文交流，很好

A very nice place. Perfekt location. the staff are the most helpful and pleasant people I have met. Especially Milan, he was very helpful with everything we as tourists had of questions on various things. He even took us around the city to find us a taxa with fair prices. Will be back here Next time i am in town.

A 4 star hotel that deserves more. Awesome location close to the best attractions of Belgrade. It is located in the main heart of the city, close to it is a mall, many restaurants, shops, cafes, many different stores, the big castle, and a river with recreational trips. Great reception and quick room delivery. Nice rooms of good size. Very comfortable large bed. A clean spacious bathroom complete with everything a tourist needs. Good varied breakfast. I recommend it to visitors to Belgrade....

The service was very good. The concierge Nemanja was extremely helpful! He helped me book a good day trip and provided many good travel tips. The front desk staff were also friendly and helpful. One thing to note is that the hotel uses Clarins for bathroom products, which is very nice! However, a couple of things could be improved: the queen bed is made of two single beds, which is uncomfortable; the breakfast was average; the slippers provided were not comfortable. Overall, the hotel met expectations of a five-star hotel, and I have no major complaints.