Hotel berhampiran Светосавски плато, Belgrade

Booked a month's stay for 4. There was some miscommunication with the staff but we worked it out in the end. Found used underwear in the shower. Decided to cut our stay short and only stay til the end of the week. When we called to let them know, we were told we're not welcome anymore and that we need to pack and leave. It was after 6pm and we had already paid for half a month. When we asked what house rule did we break to get kicked out- radio silence.

Отель очень понравился!Были с сыном 5 дней!Чистота,белоснежное белье,мягкие подушки и одеяла!Каждый день чистые полотенца!Уборка комнаты не каждый день,но это не принципиальный момент!Даже по просьбе выдают электрочайник!!!Горячий душ,кондиционер-все,что необходимо для комфортного проживания!Спасибо администратору,всегда с улыбкой и с приятными пожеланиями!К сожалению,номер не сфотографировала,но фойе необычайно красивое!

My wife and I were excited to be among the earliest visitors to this stunningly renovated hotel. Hotel staff was extremely pleasant and welcoming. Unfortunately, our enthusiasm waned as we discovered that the hotel still has some way to go before we could confidently recommend it to others. Issues started cropping up shortly after check-in. Our key card for the room didn’t work, and took several trips back and forth before it was properly activated. In our room, the air conditioning was non-functional, with the temperature remaining at 26°C / 79°F. Despite bringing this to the attention of multiple staff members, the problem remained unresolved. After an uncomfortable first night of attempting to sleep in a warm room, the hotel offered to change our room. We undertook the task of relocating from the 5th floor to the 2nd floor, only to realize that the AC in the new room wasn't working either, with no solution from the staff. It left us wondering why the room wasn't checked for proper functioning before having us move. In the second room, we noticed peculiar marks on the sheets. Pulling them back, we encountered bugs crawling on the mattress, leaving us feeling repulsed. We checked out, providing the front desk with photos and details of the situation. They offered no support or refund, only an apology and said they’ll call an exterminator. Pros: * Very friendly staff, especially in the restaurant * Excellent inclusive breakfast * Upscale design elements Cons: * Presence of bugs/insects on the mattress (I won't speculate on the type) * Non functioning AC * Showers leak, leading to bathroom flooding * Automatic closet light turns off when opened and remains on when closed, causing light leakage into the room at night * Absence of top sheets on the bed

The location is amazing, the Kalemegdan is a 15/20 minute leisurely stroll. The staff at reception were incredibly friendly recommending us areas we wouldn’t have found online. Overall, 9/10 and would recommend to anyone!

I attempted to stay at the Veneti Suites in Belgrade and when I arrived to the hotel after a long day of travel there was no one available to let me in or answer the phone when I called. I arrived at 11pm and they claim to be open 24 hours. I was forced to get another hotel just before midnight. When I returned to the hotel the next day to ask for a refund they refused, were EXTREMELY rude and said it was a non-refundable fare and there was nothing that they would do. They also claimed to be at the hotel during this time which was clearly a lie. I have never experienced such bad customer service & disfunction at a hotel establishment in my life and I travel A LOT. PLEASE AVOID THIS HOTEL AT ALL COSTS, or at the very least do not show up late.

The hotel is situated in a great place, easy walking distance to the centre with all the restaurants and bars. We came for West Ham’s game in Backa Topola - we hired a car at the airport. There’s no parking at the hotel as it’s in a pedestrianised area. We were advised to park in a car park round the corner which could be quite a walk if you had luggage. The hotel is in a building with many floors and is on the fifth floor. There is a lift but it’s very tiny. Otherwise it’s a long climb. Once up there the check in was very smooth - we were too early but they looked after our luggage. The room was adequate , nice and warm and clean. The shower was excellent. A good place to stay in Belgrade.

Exceptional staff and service in this hotel. The women at the front desk was so kind and helpful. She kept her cool when another guest came out demanding an iron while she was checking us in. He threatened her that he would go to another hotel if she didn’t stop helping us and turn her attention to him. She handled it perfectly. Our room was comfy and breakfast was excellent. Perfect location. Parking worth the extra charge.

非常棒，有家的感覺，服務人員態度非常好，都懂英語，出行也特別方便，酒店在中心點，晚上出來逛街吃吃喝喝都很方便，酒店很有設計感，打開窗戶一條幽靜的小巷，安靜迷人，餐廳早餐豐富美味，精美的點心非常好吃，走的時候還給了我一包餅乾🍪，太好吃了，特別推薦大家去住，停車🅿️的話，每天付1500當地的費用（差不多12歐元）走幾步就到酒店了。總之乾淨舒適

I picked The Location Hotel for its excellent location. Many restaurants, bars, and sights are within walking distance. The hotel staff was super friendly and helpful and were able to answer all my questions before and during my stay. My room was nicely designed with a well-stocked minibar. WIFI internet was stable and fast. The only flaw was the shower in my room. There was no way to use the shower without flooding the entire bathroom. However, the cleaning staff made up for it, and left my bathroom spotless each day. I can highly recommend this hotel which overall offers amazing value for money.

Good place in terms of price/quality. Clean rooms, friendly staff. Far from the city, so the only advantage is the proximity to the airport, thus a taxi or a car is required to get to this hotel. Wi Fi is ok. No breakfast is served here.