Hotel berhampiran Pulau Kelayang, Kabupaten Belitung

Kamar ocean view, kaca yang menghadap k balkon banyak serangga nempel, anak saya yang baru bisa merangkak tangannya kena serangga Check in jam 2, sengaja dateng jam 2 lebih, tapi ternyata kamar belum ready dan masih dibersihkan, 15 menit nunggu dengan kondisi anak kelelahan dan rewel Cuma tempat dan viewnya aja kelebihan hotel ini

Booked their premiere lagoon room for the direct access to pool. Unfortunately the pool had issue near the date of our stay. However they're kind enough to upgrade us to their best room (Premiere suite) for free! This room is much larger (110m2), has private mini pool & best view to beach. Their private beach is also child safe as it's not deep & no big waves. It's about 10mins drive to the popular kelayang beach (the spot for island hopping tour). Staffs are friendly & helpful. There's also small convenience store right beside the hotel. Breakfast is just average, with limited selection. Downside : - cleanliness is ok for its class, however we found stains in a couple of towels & some part of the curtains. Nothing serious, just ask for replacement. - food is served inconsistently. We ordered fried rice 3 times & got very different versions each time. Pizza & burger are abysmal Overall enjoyable experience for our family. Tip : contact them directly as the room types in other travel websites are somehow limited.

Recomemnded Hotel and Nice Services from Front Office ,Kindly and so Helpful. I hope this Pandemic so to be finish done than BW Suite can working normally acttualy for their Employee. We are enjoyed Stay at BW Suite. Thank you so much👍

NIGHTMARE, DANGEROUS, NOT LIVABLE SPACE Regrettably, I hastily chose this hotel due to a late airport arrival. This decision, made without thorough research into the hotel’s current condition, is one I deeply regret. Health and Safety Issues: It’s astonishing that this establishment continues to operate with the approval of the health and building department. A staggering 99% of the rooms are afflicted with flooding, structural issues, and a pervasive moldy odor. The rooms are also infested with mosquitoes and bedbugs (see pictures). The walls are deteriorating, with plaster peeling off, creating a dangerous environment for any occupant. Electrical Hazards: The coffee maker in my room, which I had filled and plugged in, started emitting a foul, burning smell. Upon inspection, I found that it had failed to shut off automatically. The wires were melting, and I sustained burns on my hand from the steam. This poses a serious fire risk and a danger to guests. Pest Infestation: I was tormented by bed bugs and mosquitoes throughout the night, making sleep impossible. Poor Hygiene: The bedding and pillow covers were in a questionable state, and it was unclear when they had last been laundered. The bathroom floors were covered in mildew and mold, indicative of severe neglect. Noise Pollution: Adjacent to the hotel is a club emitting deafening noise that vibrated through the walls, disturbing the peace of my room. Upon contacting the front desk, I was informed dismissively that it was merely karaoke. Hours later, at 1:30 AM, the noise persisted at intolerable levels. When I approached the club to request a volume reduction, I was met with indifference and an escalation in volume. The security attempted to intimidate me, and I observed a group of individuals in a back room, seemingly engaged in illicit activities, who retreated at the sight of my protest. Desperate for respite, I pleaded with the hotel staff for a room change. The young attendant, seemingly inexperienced, claimed there were no available rooms. It was not until 2:30 AM that a room was begrudgingly offered, albeit marginally better in terms of noise but still infested with pests. Conclusion: With no sleep and a growing sense of fury, I inspected other areas of the hotel only to find it riddled with structural damage, mold, bedbugs, mosquoites and hazardous materials such as asbestos and lead. The building is in dire need of demolition rather than serving guests. It appears that only three rooms are maintained in a serviceable condition. It is a disgrace that such a facility is allowed to continue operations. I implore potential guests to diligently read through critical Google reviews before considering a stay at this hotel in Belitung.

Kamar lumayan dengan harga yang cukup dikantong, dekat dengan pasar

everything is good, the rooms are clean and smell good, friendly. I hope you can stay here again, the food is good, the experience of staying for 3 days 2 nights is like at home. Hopefully in the future, they will be successful and become an option when on vacation in Belitung.

Sheraton Belitung is the one n only 5 star hotel / luxurious hotel in Belitung.. What amazing hotel with amazing view.. I really lovin it and will get back soon to here.. Thank you Sheraton team!