Pierre & Vacances Apartamentos Benidorm Horizon

Los apartamentos están muy bien,la limpieza regular. Cocina equipada con lo justito,la verdad pudimos apañarmos.Dos camas de 90 unidas hacían de cama de matrimonio.Estubimos en piso 13 y las vistas espectaculares,lo que más me gustó fue la terraza,con barandilla de cristal.La ubicación está bien,fuera del bullicio,pero cerca de todo.En una colina,vistas a ella , la ciudad y el Mar. Puedes hacer uso de las instalaciones y actividades del hotel que hay a la vuelta de la esquina.Piscina climatizada,sauna gimnasio,animación.Los recepcionistas muy amables,nos solucionaron un problema con la reserva. Si vienes en verano ,los apartamentos tienen piscinas abajo con zona de solarium.En general está muy bien. El edificio llega a la planta 33,se ve desde cualquier punto de Benidorm,muy alto.Hayaquinas expendedoras con agua y comida.

Apartment was roomy, clean and fresh looking. Everything needed for s/c. There's an oven but no shelves, so I gathered they don't want people to use them. Room 17c, lovely view. Washing machine, airers, hairdryer. Didn't pay extra for internet, and the connection was great. TV with some English channels, some hotels charge extra for internet &TV. Can use all the hotel facilities including, the free bus into town.No safe in the rooms, which was disappointing, so we just hid our valuables when we went out. There's a full length mirror and I didn't realise on the first night that there were blackout roller blinds, as they were hidden behind the actual curtain You can rent one out in the hotel though. We had one drink at the bar, but only one as what we bought in town was half the price lol. It was an all inclusive hotel, but I didn't see any wrist bands and there was hardly anyone around the bar area, compared to our last stay. Lifts were a pain, and twice in our stay looked like they had been peed in, and the rest of the week, looked dry but yellow watermarks on the lift floors. They looked like they are not regularly cleaned. First 2 nights of our stay, we had blokes above us, shouting, swearing, throwing what looked like crisps over the balcony and plastic carrier bags, down passed our balcony. Hear this woman, shouting and screaming for the two same nights, one was until 6 in the morning, I wondered if she looked as rough as she sounded. Then the rest of the week, we had a great stay. We did have a leak in the bathroom, reported this, maintenance came in the morning, Literally 3 minutes, declaring he'd fixed it) then within 24 hours it was the same again, but we didn't say anything as we didn't want to be moved apartment so close to our last day. Bit of a mess up with getting transfer details. Then when that was sorted out transfer was an hour late. I would recommend this hotel if on a budget, are able to walk ok, not a family, or a prude. Found the staff professional and friendly.Washed up what we used, there's a dish washer if needed, tidied up a bit emptied bin. Got our deposit fine. Stayed here once before when they were Don Jorge Apartments.think if we come to Benidorm again though, we want to try somewhere else.

After reading all the reviews of this place I was dubious to how it was going to be. I was part of a group of 12, for a stag do. We had 3 rooms between 9 and 3 more people had their own rooms. We arrived around 13:00, we paid the €200 deposit per each room, the staff couldn’t have been any more accommodating and friendly, I don’t believe for a second the reviews about miserable staff, every single one I encountered was lovely. 4 rooms out of the 6 were ready and we were told to call back down in around an hour, when the others would be ready. Because some of our group had their keys we put our stuff in one of those rooms and headed out to have a look round Benidorm. We got back around 2 hours later and all rooms were ready. We were on the 31st floor. Everybody’s rooms were spot on, plenty of room, perfect for what we needed them for. The balcony’s were the highlights of the room, the view was absolutely incredible and were ideal for having drinks on in the sun. My only negatives about the rooms are that the floors were slightly dusty and the benches had crumbs on, also there is an espresso machine but there is no pods provided but we bought our own from the shop down the road for €2 so no problem. When entering the room, because of all the reviews I’ve read, we all took photos of any damages or marks in the rooms. Upon doing this we found a few faulty things such as lights and door handles, straight away I rang the reception who sent the maintenance guy up and everything was fixed without half an hour. Again, I was dubious as to the state of the apartment pool because of reviews but they couldn’t be anymore wrong. The pool is clean, yes it is cold but that’s because the apartments block the sun until after 13:00. There is plenty of loungers and never really anybody there, you can drink around the pool just not in or on the side of the pool, on loungers is fine. Finally, the hill is nowhere near as bad as everyone makes out, every single day and night we walked up and down it, but make sure you use the road going down to the right, as the one that goes past the main hotel to the left is steeper. We got all of our cash deposits back straight away in 15 minutes with no fuss. The 2 that paid on card got there’s back the morning after. The only downside of the apartments is the lifts, they’re so slow! The stairs are absolutely out of the question, there is 20 per floor. One of the lifts is constantly out of order and stuck on floor 34. There are 3 but they all take so long to get to the bottom floor. Because of this, on one occasion we over crowded the max capacity to save time and this caused the lift to drop from 0 to -2 and get stuck with us stranded inside. Thankfully some of our group were outside the lift at floor 0 so they could alert the main hotels reception or I honestly don’t think anyone would have come as the alarms did nothing. The maintenance guy came after 30 minutes and swiftly let us out, I am completely aware this is our