Hotel 4 bintang Benito Juarez yang Popular

We booked a penthouse room with a pool and were super excited based on the photos and reviews we had seen online. However, our experience was far from what we had hoped for. Firstly, the hotel is located in a shopping center ***** with a shared parking lot, which was unexpected. The check-in experience was underwhelming; the staff seemed preoccupied and almost annoyed by our presence. They spoke only to my partner, who is a native Spanish speaker, and largely ignored me, despite advertising as a bilingual facility. Upon receiving our keycard, we found it did not unlock the room. We turned back to go to the reception are, only to be informed that we needed a different room, with no explanation given. The new room was a few doors down and initially seemed okay but was very dark and had an uninspiring view of construction and rooftops of local housing. The private plunge pool was on a second level, accessed by a winding staircase which had cracks and missing chunks from some of the steps. The pool area itself was in poor condition: chairs without cushions, a loose floor board with a hole, and neglected plants. The pool water was dirty with debris, making it unusable. Inside the room, there was a strong smell of cigarette smoke (we did not request a smoking room). The pillowcase had stains that looked like dead bug guts, and the bathroom towel had a clump of shaved hair prominently placed on it—which was revolting. When we reported this to the staff, the manager appeared indifferent but promised clean towels and a thorough room check. We decided to eat at the hotel restaurant, where the shrimp tacos were editable but fried, despite the menu not indicating this. The main guest pool water was somewhat cloudy and had visible debris, suggesting it hadn't been cleaned recently. Returning to our room, the cigarette smoke smell persisted. Further inspection revealed a clump of long, dark hair in the shower, entangled with what appeared to be a used tampon. That was the final straw. We left immediately and requested a refund, which, to their credit, was processed without issue.

Away from the main nightlife, not much entertainment or fun, mainly for families, room was given all the way on other side of building takes time just to get there. Prices are high

Haven’s beaches, location, and staff were amazing. Considering the price, we expected to not have the typical watered down alcohol/ meh food all inclusive experience, which unfortunately proved to be the case. You couldn’t get a buzz from the drinks unless you were injecting it straight into your veins. The only great restaurant was the Italian one. The coffee shop was also fantastic. The pools were beautiful, and there were always beach and pool beds available. The staff are very warm and friendly. Our jacuzzi never worked correctly and it turned out that you had to turn on the outside lights to get it to work, which we were never told. The nightly activities and the club are a bit cheesy, but the staff is doing the best they can. Big shoutouts to Pamela, Alfredo, Eli, and John, who were absolutely too notch staff. The rooms are beautiful and the rain shower is amazing! I think the overall value for experience is overpriced based on the food and beverages.

Dengan penginapan di Ocean Coral & Turquesa All Inclusive di Puerto Morelos, anda akan berada di pantai, hanya 2 minit berjalan kaki dari Taman Marin Nasional Puerto Morelos dan 14 minit berjalan kaki dari Puerto Morelos Beach. Hartanah merangkumi semua ini berada 16.5 km dari Kelab Golf Moon Palace dan 23.2 km dari Pantai Maroma.Manjakan diri anda di spa yang menawarkan urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk 4 kolam renang terbuka, gelanggang tenis terbuka dan sauna. Kemudahan tambahan di hartanah ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar. Jika anda ingin menghabiskan hari anda dengan membeli-belah, anda boleh menumpang pengangkutan ulang-alik (dengan surcaj) yang disediakan.Hartanah ini merangkumi semua. Kadarnya termasuk makanan dan minuman di tempat makan di tapak. Bayaran boleh dikenakan untuk menjamu selera di restoran tertentu, makan malam dan hidangan istimewa, minuman tertentu serta kemudahan lain. Menjamu selera di Blue Moon, salah sebuah daripada 9 restoran di hartanah, atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Snek juga tersedia di kedai kopi atau kafe. Bersantailah dengan minuman yang menyegarkan dari bar tepi kolam atau salah sebuah daripada 5 bar/ruang istirahat.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Kemudahan acara di hartanah ini terdiri daripada pusat persidangan dan bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 511 bilik tamu yang menampilkan item bar mini percuma dan Televisyen LCD. Bilik mempunyai balkoni berperabot persendirian. Akses Internet berwayar dan wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung, sedangkan satelit disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan pancuran mandi dan pengering rambut.

Food was bad, lived off of chips and guac for the weekend. Lots of restrictions: pool closes at 8, no room parties or gatherings, breakfast closes at 11 (cafe is open all day with juice, coffee and pastries). Construction is ongoing for hotels next door. Prepare to be awake by 6 am by hammering and beeping, if you are in a room on the edges of the property.

The Azul Villa Esmeralda By Karisma is located in Puerto Morelos. Nearby to Rey Polo Country Club by 22.5 km and nearby beach Playa Puerto Morelos by 2.5 km. The nearest airport is Cancún International Airport by 18 km.Facilities and services include spa, sauna, gym facilities, 24-hour butler service, outdoor swimming pool, newspapers, Wireless internet connection, charcoal grill (by request) 24-hour room service, access to kid's club, tennis court, and babysitting services.Rooms feature air conditioning, bathrobe, safe, hairdryer, television and minibar, balcony/terrace, fully equipped kitchen.The All Inclusive-concept includes all meals (breakfast, lunch, dinner and snacks) and mealtime drinks such as soft drinks, beer, wine, water and alcoholic drinks, all of local brands.Drinks are served from morning until late evening (approx until 22.00 -24.00 hrs).Opening times vary between different hotels.In certain hotels the activities program is also includedPlease note that some of the above facilities may be closed due to weather / seasonal condition.Address: Carretera Cancun, Tulum Bahia Petempich, SM 12, MZ 43, Lote 3, Puerto Morelos, 77580, Mexico

The staff at this resort was awesome.. House keeping was great no issues... The food at the restaurants were amazing enjoyed them all.. The night life was fun and entertaining.. Me and the wife had a fantastic time.. The pool entertainment were awesome as well, always put on a great show... My 2 butlers Enrique and Joaquin did a great job and did their best make us feel comfortable and welcome and provided us anything we needed or asked ... Thank you everyone.. The bartenders at the pool and the bars all knew my drink great job guys ..

The Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma is an ideal spot for travelers wanting to discover the city. The Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma offers a pleasant stay in Benito Juarez for those traveling for business or leisure.In terms of transportation, Cancún International Airport is approximately 20km away. The nearest airport is Cancún International Airport, approximately 20km from the hotel. This hotel is located near many of Benito Juarez's attractions including Ocean Coral & Turquesa - Show Time, The Kay Club and Snorkeling Adventure.In their spare time, guests can explore the hotel's surroundings.

Terletak di Puerto Morelos, El Beso Adults Only at Ocean Coral & Turquesa - All Inclusive berada di tepi lautan, dalam lingkungan 5 minit memandu dari Taman Marin Nasional Puerto Morelos dan Puerto Morelos Beach. Hartanah merangkumi semua ini berada 16.9 km dari Kelab Golf Moon Palace dan 22.9 km dari Pantai Maroma.Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk sebuah kelab kesihatan, kolam renang terbuka dan tab spa. Ciri-ciri tambahan di hartanah ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan salun rambut.Hartanah ini merangkumi semua. Kadarnya termasuk makanan dan minuman di tempat makan di tapak. Bayaran boleh dikenakan untuk menjamu selera di restoran tertentu, makan malam dan hidangan istimewa, minuman tertentu serta kemudahan lain. Nikmati juadah di restoran atau snek di salah sebuah daripada kedai kopi atau kafe. Atau, nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hartanah. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Kemudahan acara di hartanah ini terdiri daripada ruang persidangan dan bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 80 bilik berhawa dingin yang menampilkan bar mini dan Televisyen LCD. Akses Internet berwayar dan wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung, sedangkan kabel disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan pancuran mandi dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

Came here as a family king of 11, we had high expectations. Josue at Dips bar has exceeded in every expectation. He is always on hand getting our drinks without prompting. Gets us towels, ice buckets of beer, everything we need he arranges. Great attention to detail - even bringing me a cold beer in the pool! Nothing too much trouble! Well done Josue, really made our holiday.