Mercure Hotel Berlin Tempelhof

Mercure Hotel Berlin Tempelhof Reviews

Mercure Hotel Berlin Tempelhof

Eingang, Hermannstrasse, Rollbergstraße 214-216, Berlin, 12049, GermanyView Hotel Details
Mercure Hotel Berlin Tempelhof
Mercure Hotel Berlin TempelhofMercure Hotel Berlin TempelhofMercure Hotel Berlin Tempelhof
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Mercure Hotel Berlin Tempelhof Guest Reviews

4.3/5
Very Good
60 review
Verified reviews
Location4.4
Amenities4.1
Service4.4
Cleanliness4.5
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All reviews(60)
Positive reviews(58)
Reviews with photos/video(4)
Friendly staff(13)
Great location(13)
Awesome stay(12)
Awesome rooms(10)
Clean and tidy(9)
Delicious breakfast(9)
Convenient location(8)
Negative reviews(2)
Idres
Standard Twin Room
Stayed in Nov 2024
Travel with friends
4 review
3.2/5
Posted on Jan 2, 2025
First, when I checked in, the receptionist didn't welcome us, he asked for the reservation and gave me the room key that was all. The iron place isn't suitable at all in the corridor near the elevator if it is in a room for it or they send it to your room as in other hotels will be more decent. Hot water is not always found in the shower. These things I didn't like and the rest was good. Overall rating: 3 stars worth no more
Response from Property: Dear guest, thank you for your feedback on your stay. We are very sorry that you felt you were not greeted appropriately. For us, friendly contact with our guests is our top priority and we sincerely apologize that we apparently did not manage to do this when you arrived. We will ensure that our team pays even more attention to a warm welcome in the future so that every guest feels welcome. We would be delighted if you would visit us again soon and give us another opportunity to convince you of our hotel and wish you a nice week! Best regards from the Mercure team
EduAbreu
Standard Twin Room
Stayed in May 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jun 27, 2024
I have chosen a two bed room and got a very spacious room, very well equipped, comfortable and clean. The hotel staff was very kind and helpful. Hotel is very well located in Neuköln, close to Kreuzköln, to subway station, to nice restaurants, cafés and local stores and to Tempelhof park.
Response from Property: Dear guest, thank you for taking the time to describe and rate your stay with us. It's a shame that we couldn't meet your expectations and we will use your feedback to see where we can do things differently and better. We hope to welcome you back in the future. Best regards from the Mercure team
Louis
Standard Double Room
Stayed in Apr 2024
Family
28 review
4.5/5
Great
Posted on May 25, 2024
Just a little dissapointed about the service that reception is quite unfriendly when I need some help. Location is great just near the Boddinstraße station.
Thanong
Superior Double Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 14, 2024
We definitely loved this hotel! The room was so big! The internet was great! Super close to a convenient store. A bit far from the city but not so far from the underground.
Anonymous User
Standard Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Nice rooms, friendly staff and close to a U-Bahn station, I recommend this hotel.
Yangster
Standard Twin Room
Stayed in May 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Sep 1, 2024
exactly what i was looking for, clean and polite staff, shame the swimming pool is closed
Guest User
Standard Double Room
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 15, 2024
My favorite hotel ,and Wonderful service ..god breakfast in restaurant.
Guest User
Standard Twin Room
Stayed in Nov 2023
Solo travelers
7 review
3.7/5
Posted on Jan 2, 2024
The entrance of the hotel gives me a sense of not secure as it locates to a quite laneway. Others are ok as Berlin remote areas are old and poverty. But the whole night is full of sparkling sounds that make me astonished and cannot sleep well.
Richard
Superior Double Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Stayed here for a second time and found it to be consistently good. Well located for the Tempelhoff and good links to other areas of Berlin.
KathyGomez0615
Superior Double Room
Stayed in Oct 2023
Couples
21 review
4.7/5
Amazing
Posted on Nov 19, 2023
The beds was kind of uncomfortable and the shower leaked a lot of water. Overall not a bad location. There are a lot of food places in the area.
Zainizam
Standard Double Room
Stayed in Oct 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Nov 17, 2024
It’s like hidden germs..
Guest User
Standard Twin Room
Stayed in Jul 2024
Family
2 review
4.5/5
Great
Posted on Aug 3, 2024
Good hotel for a short stay
Response from Property: Thank you very much for your positive feedback. We are happy to read that you found our location the perfect starting point for your Berlin adventure and hope to welcome you back again in the future. Best wishes from the Mercure team
Ai Ng
Standard Double Room
Stayed in Jul 2023
Couples
3 review
4.5/5
Great
Posted on Aug 12, 2023
Friendly staff, good location for public transport, rooms were clean and well furnished, perhaps a little dated. Housekeeping were very good to us and tidied up our room every day. Bathtub had deep black mould in the corners and not a small amount.. that should be looked honestly.
Nomindari
Standard Room
Stayed in Jun 2023
Couples
1 review
4.7/5
Amazing
Posted on Jul 17, 2023
Everything from the location to the breakfast buffet was terrific. We would only give feedback on the mattress quality and how we could not cast media from our phones to the tv unless we paid extra for the faster internet per day.
Kong living
Standard Double Room
Stayed in Jan 2023
Solo travelers
4 review
4.5/5
Great
Posted on Mar 22, 2023
Staff is quite helpful and nice. The hotel is in local area (not near tourist spot). That's so relaxing to live there. But the entrance is a bit difficult to find. And it is a bit far when I travel to the museums.