Hotel berhampiran Jüdische Gemeinde Bern JGB, Bern

The location of the hotel is located about 3-4 tram stops from the Bern station. There weren’t many amenities located in the vicinity of the hotel and they are mainly found 1-2 tram stops away. The good thing is that the city provides hotel guests with free tram transportation so you should ask the front desk about it. The room size was decent but not very big. The air conditioning did not seem to work very well and we had to open the window in winter to cool down the room. However, the minibar was complimentary and they provided apple juice, still water, sparkling water and beer (2 bottles each). The experience was generally consistent with that of a 4 star hotel and the price.

We have a great experience when we stay in this hotel, clean, comfortable and large room with beautiful view the city of Bern, also the friendly staff. Good location and easy to access. Need a little improvement about an iron, i think it's better if an iron is provided in each room. Because most of guest need it.

Bilik itu sangat bersih, wanita perkhidmatan meja depan sangat cantik, dengan mata besar, hidung tinggi dan kulit putih, dan dia sangat bersemangat. Tempat letak kereta betul-betul bersebelahan dengan hotel. Harga yang dirundingkan ialah 15 franc Swiss semalam, 40 franc Swiss untuk sehari suntuk. Tiket letak kereta dicop dan dikemukakan kepada pentadbir tempat letak kereta, dan bayaran boleh dibuat secara tunai.

1. Only 10 minutes from the railway station. 2. Close to main tourists attractions. 3. Staff is very helpful. 4. Breakfast is perfect especially with fresh croissants and strawberries. 5. Room is relatively small but comfortable. 6. Value for money.

I must say, my recent stay at this establishment was tainted by the presence of an employee who seemed determined to mar an otherwise passable experience. Allow me to recount the unfortunate encounter with this particular member of the hotel staff, whose ineptitude and condescension left much to be desired. My ordeal began with the seemingly standard check-in time of 3pm. However, I was forced to entrust my luggage to their ”luggage room” due to this policy. Upon my return for check-in, I made the grievous error of inquiring about my luggage. The receptionist who had taken over displayed an insufferable attitude, insisting that I retrieve my own bags, as if I had been suddenly promoted to the hotel's porter. To make matters worse, I was informed that the air conditioning throughout the entire hotel was non-operational. This announcement was delivered in a manner befitting a stern warden, devoid of any apology or offer of compensation for this inconvenience. It was only after I mustered the audacity to request compensation that she begrudgingly muttered, ”I can offer you free parking,” as if this paltry gesture should suffice. Regrettably, this 'compensation' left much to be desired. When I inquired about the parking fee, which, unsurprisingly, was exorbitant at 18 CHF, I could barely contain my astonishment. At this juncture, the receptionist, dripping with condescension, remarked, ”Yeah, this is Switzerland here,” insinuating that I, a mere Belgian, should be grateful for their overpriced parking, as if it were some sort of privilege. It is worth noting that it is the guests who fund her livelihood, and a modicum of respect should be obligatory. As if this litany of incompetence wasn't enough, when I discovered that my EU plug was incompatible with Swiss electrical outlets, I had no choice but to return to the reception desk. Once again, the indifferent receptionist displayed a complete lack of interest in my predicament. She dismissively informed me that no adapters were available, and the sole adapter they possessed had already been claimed by another guest. Her apathy and unprofessional demeanor were profoundly disheartening. In conclusion, it is my sincere belief that this receptionist's woeful performance reflects poorly on the hotel's overall reputation. She embodies rudeness and ineptitude to such an extent that it is clear she is profoundly unsuited for a career in hospitality. I implore her employers to reconsider her place within the industry; perhaps a career outside of customer interaction, such as working in a factory, would better suit her temperament and capabilities. On a somewhat brighter note, I feel compelled to acknowledge that the other five members of the hotel staff I encountered were, without exception, lovely, warm, and highly professional individuals. It is a tremendous shame that this particular receptionist stood in stark contrast to her colleagues, as she was the sole staff member who appeared to be disinterest

This hotel is a short bus ride from the main train station. The rooms are modern & ours was large. No one & no instructions on how to turn on the lights or operate the roll down shutters or anything else in the room. It was frustrating. There are large patio doors (no patio though) that open with electric roll down shutters. But our room faced busy train tracks & so leaving those doors open meant hearing VERY frequent train traffic late into the night & then starting again in the early morning. It wasn’t pleasant. Another thing to know about this hotel is the A/C is controlled & is central to the ENTIRE hotel and it’s not cool in the rooms🥵. There is NO adjusting it in your room or for your room 🥵. It is just what it is. We were advised to open our patio doors to get more air🤪. That would work if it’s cool outside AND there were not the train traffic! There is no ventilation fan in the bathroom and that just adds humidity to the room with no way to vent it. So this hotel is modern meets we don’t trust you. We would not stay here again & from now on even if the hotel says there is a/c we will have to ask the further question about who controls it & the temp.

Ich habe eine Nacht gebucht. Check- in war unkompliziert. Wie bereits viele schreiben ist im Zimmer alles via Fernbedienung bedienbar. Ich persönlich mag das jetzt nicht so besonders. Hatte Probleme, die Dusche zu bedienen. Ansonsten wäre alles Positiv zu bewerten bis auf einen grossen Minuspunkt: das Bett war mit einem plastifizierten Molton bezogen. Kennt man von Kinderbetten, damit nichts auf die Matratze läuft Nachts… Ergebnis/ ich habe geschwitzt wie sonstwas. Nachts um 3 aufgewacht: plitschnass. Hatte kein 2. Pyjama dabei und bin den Rest der Nacht in meinem eigenen Schweiss gelegen. Echt unangenehm!

I am aware it is a Moxy and also for the rate I could imagine what to expect. In general it was ok, but I was upset about the ironing room. The iron was dirty and I destroyed 2 white shirts. I have reported it but it took some time to correct it and provide a clean iron. I was on business and wanted to iron my shirts. Most hotels have an iron in the room, but at least they had this iron room. Also no phones in the room and first night the internet was not working - so you need to go back to the reception. Also the barmen and some staff on the reception only spoke English. This is also no problem but for a hotel in Bern a bit strange. Positive the room and the comfortable bed. Also the boxes to deposit the suitcase if you check out early near reception. Location is also good with only a few steps to the train and tram and super guests get a free ticket for the duration of the stay for public transport.

The hotel is three (3) to four (4) kilometers away from the Old Town of Bern and less than one (1) kilometer away from the New Town of Bern. The breakfast buffet has a great selection of food at a very reasonable price. We saved a lot by adding it on our trip considering that a decent meal on nearby restaurants costs at least 30 Francs. The rooms are just right when it comes to their size. There is no heater, hair dryer, toothpaste and toothbrush though, only the basic toiletries are provided. Overall, we enjoyed our stay at Bern.

PROS - Modern clean rooms with comfortable beds and reading lights. - Fast and easy route to the centre via the bus (free to guests!) - Black out blinds - Two bed apartment was very spacious - Laundry facilities (washer and dryer, 2 francs each) were really helpful, and clearly signposted - Parking including reasonably fast electric car charging - Concierge was available, helpful and very friendly. CONS - The air con was very slow even when turned up to the highest setting, and rooms were hot. Windows don’t open. - The breakfast was abysmal value. No fruit selection (just the usual bulk-bought fruit salad; it doesn’t cost much to put some apples and seasonal fruit in a bowl to choose from!). The scrambled eggs were rated inedible by the whole family. No baguette or whole loaves to slice, just large individual rolls and some white sliced processed bread.