Touchwood Resort Bhopal

Excellent property good food and all amenities are good but trouble to find property in google map.

A once-promising property tarnished by avaricious and unprofessional staff – this is our unfortunate experience at the hands of the employees of this otherwise beautiful establishment. When we speak of staff, we're not referring solely to the untrained ground-level personnel. Shockingly, even the PR manager, Mr. Rohit, demonstrated an alarming lack of professionalism. We recently hosted a birthday party at this venue, and everything was proceeding splendidly. The final bill was settled, and we exchanged pleasantries. However, our delight was short-lived, as we soon found ourselves confronted by individuals who insisted on extracting additional money. Their justification was that one of the photographers had inadvertently touched the exclusive buffet reserved for our party, despite the abundance of food available. The situation grew increasingly uncomfortable as they became persistently insistent on additional payments. We reluctantly handed over more cash to the PR manager, only to see him promptly disappear, leaving the ground staff to approach us for even more money. This entire episode was nothing short of appalling and utterly unexpected in any respectable establishment. It became clear that the staff, demoralized by the meager compensation and treatment they receive from the management, had shifted their focus from ensuring customer satisfaction to aggressively pursuing every possible cent for themselves. This experience was far from what we anticipated in a venue of this caliber.

We enjoyed our stay, ambience, food quality, dam view, silence, nature and many more to say.