Hotel terbaik di Koh Chang

Simply unprofesional and incompetent for an overclaimed five-star hotel in terms of service standards. I booked it for two nights for my father on his birthday. Called them up from overseas to see if there is any small birthday surprise available for a 71 year old travelling alone. Shame on the front desk staff : The front desk PROMISED a complimentary birthday cake prepared in his room before he checked in. Yet there was no cake at all. I had to make another long distance call to further inquire, they still insisted they did put one in his room. Eventually I had to ask them to send someone up to look for the cake in his room, that was the time when they sent it up.. I fully understand birthday surprises are only subject to discretion. I WOULD NOT MIND AT ALL if they decline it in the first place. But if it has been PROMISED, do it right, not in a way that the birthday guy had to do a cake hunt in the room for a birthday surprise.. Shame on the management staff : After such an embarrassment made to their failing level of professionalism over an avoidable mistake, they moved my father to another room with just a twin bed two days later.. First, I am aware of the policy that a double bed was merely a special request upon an extended stay, yet with a handful of guests visible throughout the week in still the pandemic time, was it REALLY fully booked enough to run out of just ONE double bed ? Second, the management should have applied the service recovery concept (if available, like a double bed..) to this guest with whom their own front desk staff had ALREADY embarrassed the hotel over a minor PROMISE that was under delivered with their lack of basic competence in simply delivering one cake. Not only this hotel failed at managing customer satisfaction, they failed even worse at restoring it after their own fault. I will NOT recommend this hotel to anyone with an occasion to celebrate. The depth of their professionalism is only limited to checking guests in and out, with a smile.

訂之前看了一下沒有評價，然後圖片有點失真，但寫着2024年開業的，心裏還猶豫着要不要訂，最後因為衹有這種才能滿足我們一大家的需求，抱着試試看的心態訂了兩棟，一路上心裏都發虛，怕踩雷。 到了酒店後才發現是驚喜，酒店位於象島偏西海岸，很安靜，總共有5-6棟小別墅組成，絕對跟圖片上一樣，甚至感覺更舒服。去到房東帶着傭人就歡迎我們，驚喜的是房東太太居然是個台灣人，全程漢語溝通無障礙，入住下來後才得知這裡是房東才接手不久的，説我們居然是她們網絡上的第一單客人😄然後整個酒店所有設施提供我們免費使用，我們出去玩之前還把燒烤爐什麼的都準備好，入住期間滿足了我們一切需求。 因為時間原因我們一大家人衹住了兩晚，但是整個兩天就像在家一樣的感覺，房東太太及她媽媽真的好熱情好客，一會送我們她們親自搞的腰果，一會送給我們當地青柚，見到小孩子還每人給一大塊巧克力。真的説實話，這兩天時間房東待我們如家人一樣親切。 真的是個寶藏地方，下次去一定還住他她們家，真心推薦人多一起去象島玩的朋友去她們家感受一下！

We had actually made reservations at a different hotel and were scrambling to find something for the night. We thought we would try the mecure, but it was all booked up- understandable as it was close to Songkran. We thought we’d stop in to see if they had anything available. We were welcomed with such grace, but we’re warned that the beach was rocky and it might not be what we were looking for. Honestly we were looking for two clean, comfortable rooms that had air conditioning and wifi. They were able to accommodate us. They only had junior suites left- at the back of the property. We were grateful to find anything decent at last notice! We had our first supper that night at the hotel, we were tired from traveling and finding our first reservation was sadly just not up to our standards. I had the shrimp pad Thai. The shrimp was not fresh, but it was still delicious. My Thai brother in law was very happy about the breakfast buffet- unlimit! Not too much options for foreign palates- eggs, fruit, toast. That was fine, I’ve been used to having rice among other things for breakfast while being here. I had toast with pineapple jam and fruit for breakfast. The pineapple jam is amazing! It tastes fresh like it was homemade! The best I’ve had had during my three weeks, and this is our second visit to Thailand. Housekeeping cleaned our room while at breakfast and surprised us because they were so quick and thorough. I didn’t have a chance to leave a tip! There were signs you could leave on your door to request housekeeping and we didn’t put one on. It was a nice surprise. I usually like to tidy up before asking for housekeeping. They did such a wonderful job. In the daylight, I could see that the beach was rocky and not safe for swimming so we went to explore other beaches on the island. You can rent a motorbike which was a nice option, but the roads are quite unlike anything we’ve encountered. I’m glad that I had my Thai brother in law who was a professional driver helping us out! We used the outside showers at the pool after our adventures on the beach. And relaxed in the pool before supper. It was warm! Not a bad thing, just surprising. Beautiful backdrop with mountains behind. We had a meal out in white sands our second night, but third night we ate at the restaurant again. So good! I had shrimp fried rice. The portion wasn’t small, but wasn’t as big as I was used to after being here three weeks. That’s ok I just ordered something else to fill me up. We thoroughly enjoyed our stay here. My only regret is that it wasn’t our first choice and maybe we could have a bungalow overlooking the water. Regardless, being at the back of the property introduced us to wildlife we haven’t seen anywhere else since our stay - carpenter bees. Google them. They are amazing!

I was recommended to come to Bhuvarin Resort not as a hotel guest but as the restaurant guest. The location is pretty stunning and amazing, this “wow” effect. The very friendly staff was totally okay with me using the facilities (sun beds and pool) as I was eaten there. As you can expect prices are a bit more expensive but totally worst it !

The Hotel is very convenient to the beach and night life. The staff are very friendly however, I was a bit disappointed when I asked them to clean up the room they did not change the beddings but generally I enjoyed staying in the hotel.

Nice boutique hotel. I had to change the room on the last night as I added an extra stay and the toilet was flooding before I even used it, but they fixed it quite well. Could easily hear people walking in the hallways, which could be an issue for light sleepers. Pool was amazing and right on the beach!

Sarapan adalah sangat baik dan menyelerakan. Rasa tidak selesa untuk duduk di kerusi tinggi di tepi tingkap. Ia mempunyai pantai sendiri dan sangat mudah untuk berbaring di hotel. Terdapat banyak kedai di sekitar dan kehidupan sangat mudah. Saya akan menempah di sini lain kali saya datang ke Koh Chang.

I really enjoyed my stay here. The staff were all so friendly and always carried a warm smile which was very contagious. Food was delicious and the pool was so nice, I love how it overlooks the beach. My favourite spot was the swing over the rocks, it was peaceful and I felt very welcomed by all the staff. Also, A very comfortable bed! I was so thrilled to have had a soft mattress that I could melt into! Loved our chats, you have great banter! Thank you for a very enjoyable stay at your resort! Keep up the great work! I’ll be back again I’m sure of it.

I had a great time in the Lonely Beach off-season thanks to Thomas, Nils, and their people at the Lonely Beach Resort. It’s located on the main road and they have standard bar food like 🍔 & 🍕. AMAZING!!!! But Tom’s hospitality and spirit as a genuine bar man comes across very authentically. Feel blessed to have met these guys.

Начитавшись отзывов готовилась к худшему! 
 НО! 
 Отель просто супер! Мы были в марте 2020г. Нас поселили в основной корпус (где ресепшн) на 2-м этаже (номер 225). И это огромный плюс! Так как в бунгало ночью все прекрасно слышно - кваканье жаб, ор птиц, стрекотание цикад. У нас в номере было относительно спокойно.
Вид из номере шикарный - на бунгало и море! По вечерам покупали рыбу, креветки в макашницах и наслаждались на балконе шумом волн. По стенам снаружи здания бегают гекончики, ловят мух и комаров! На территории отеля растёт жасмин! Аромат невероятный!
 На дверях и окне есть сетки от москитов. На ночь мы открывали окно и дверь, и прекрасно спали с открытой дверью! Также огромный плюс в номере есть вентилятор на потолке! Уборка номера, замена полотенец происходила ежедневно!
 А какие завтраки!!! Ни за один день меню не повторилось! Яичница, сосиски, зелень и фрукты (арбуз и ананас очень сладкие и просто таят во рту) были ежедневно, а вот лапша, картофель, овощи всегда разное. Супы были с креветками (!!!), с кальмарами, с курицей! Я 4 раза была в Тайланде, но чтобы в трёхзвездочном отеле на завтрак давали креветки - это невероятно! 
 Море отдельная история! До моря пешком 1,5 минуты! Когда штиль - вода прозрачная и бирюзовая, как на Баунти. Глубина есть, долго идти не нужно! Предлагают водные развлечения - лодки и сапсерфинг!
 По пляжу гуляют доброжелательные собаки! 
 А какие там красивые закаты!!! 
Если выйти из отеля и пойти налево, то минут через 5 будут магазины, аптеки, фрукты, макашницы, улочка с кафе и ресторанами (весь отпуск обедать ходили в WoW ThaiFood & Pizza Restaurant)
. Огромный плюс Ко Чангу - не встретили ни одного таракана! Зато летают огромные бабочки, бегают разноцветные ящерицы, летают цветные стрекозы, шмели! Также отель предназначен для людей с ограниченными возможностями!
 Однозначно буду рекомендовать этот отель!