MrsOknows
9 Jun 2024
This hotel stands proud near the lighthouse in beautiful Biarritz. We expected great things , not put off at all by the position of the hotel as we are fit and well and enjoyed the walk into town and back . We did not like our first room which was very small . To be honest I think if I was critical the hotel could do much better on their website explaining the room set up . We like a king bed which we got , but there was not enough storage space and no walking around space at all . Reception dealt with our request well and my husband checked the room an ocean suite which was lovely but after we got unpacked I realised the room was huge but the bed was a normal double . My hubby at this point refused to move again so we put up with it for the 4 days . We did pay for the upgrade . I like a hotel that explains what you get . Eg cosy room Etc which was what our first room certainly was . On to better things . The staff first and foremost were fabulous very cheery and helpful . The pool was gorgeous and we enjoyed a few hours every afternoon sitting out . Breakfast was good but not great . Would have loved a fresh cooking station for omelettes fresh eggs .. no variety the exact same every day and where were the glorious French baguettes and croissants. None in sight except tiny croissants that to be honest were not that great . We had one dinner In Frenchie restaurant which was absolutely fabulous best of stay . Finally to end the hotel is good overall but I thought it lacked a bit of atmosphere. It was quiet, piano player one night but not enough for us to stay in more than the one night . It’s a shame . Biarritz is amazing just can’t quite decide if I would stay in the Regina again.
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