Verified traveler
12 Jun 2023
Avoid. Place has gone down hill dramatically since we stayed last year. Check in process is an absolute nightmare. Off-putting staff. Room is not particularly clean. Dust everywhere. Floors haven't been mopped in awhile; turn your socks black in one evening. Ants in the kitchen, countertops and tables. Only thing really clean was the fridge. Box spring is sitting directly on the floor, so who knows what crawls into bed with you. Fireplace, but it can't be used. Bed is like a slab of granite. No soap in the entire unit, for body, hair or dishes. Why have a kitchen without any way to clean anything? Kitchen poorly stocked, lucky to get 2 of anything. Plates, pots and pans were not particularly clean. One glass. No cutting board, but a full knife block. Only 2 bath towels, no spares anywhere. Parking is a challenge, backing in is recommended. Walls are extremely thin so you hear everything the other guests are doing and saying.
There aren't many great choices in Big Bear, but this place isn't worth considering. Hard pass, especially given how overpriced it is.
Terjemah