Hotel Terbaik di Avignon dengan Spa

Wonderful location, right next to Palais des Papes. I splurged for the terrace room and did not regret it. The room itself was fine. However, I did have trouble working the AC, but I was able to remedy it by opening a window. It was nice to see people make their way in and out of the Palais des Papes. The breakfast buffet offered a continental selections with breads, scrambled eggs, and bacon/sausages. There were many restaurants nearby, and even a movie theater. The nearest grocery store is a 10-minute way from the hotel. I bought some water and soda and placed it on the mini-fridge in my room. The concierge was very attentive and gave me a map of the city as part of the welcome and some authentic French restaurant recommendations.

Удобное расположение, через дорогу начинается старая часть города. Частный паркинг находится под отелем, удобный заезд, цена паркинга составляет 18,6 евро за сутки. Номера удобные, функциональные с хорошей звукоизоляцией. Завтрак хороший и разнообразный.

Our experience was the same as Robert S. in August, or worse. For the price we paid, we expected to be wowed .. and we were not. The room was well-furnished, but faced a drag back courtyard. Staff was disinterested, Wi-Fi was horrible, bathroom design was weird (shower door did not meet the wall or floor so water went everywhere ... long-standing issue made obvious by peeling paint on WC door). On the first night, we noticed that one of the two lounge chairs had a broken leg. Mentioned it to the front desk on our way out the next day, and returned late afternoon to find ... no chair. Very disappointing after a busy, tiring day exploring Provence. We called to ask for a chair, and they brought a desk chair -- not a match to the other one in the room in design or comfort. On the way to dinner, we complained to the front desk, and returned to find a different chair -- covered in dust (obviously taken from storage and not a nearby room), still not a match for the other. With the reputation of the hotel, and the prices they charge, you should expect first-class maintenance and service, but you will not find it here.

酒店的一切都挺好，裝修和衛生條件方面都還不錯，但是酒店的前台存在很大的問題。並非指所有前台工作人員，而是前台某一位在2022年晚上10點到晚上11點期間當值的瘦高的中年男士非常粗魯，2022年1月7日晚上10點左右回到酒店的時候發現大門已經關上，於是按鈴，但是前台沒有人，於是多按了幾次，結果過了一會兒當值的那位前台中年瘦高男士罵罵咧咧地來開門，對着作為顧客的我大喊大叫，之後竟然還不依不饒地跟我發生爭論，然後指責作為顧客的我按鈴幾乎吵醒了整棟酒店（第二天跟前台另一位工作人員反映這個情況之後，工作人員表示按鈴衹是在前台和工作人員隨身攜帶的電話機上有顯示，而奇怪的是，昨晚在按鈴的同時並沒有聽到那位工作人員有通過電話機讓我稍微等一下，所以我才會多按了幾次鈴）。後來我表達這位工作人員的態度讓我感到很不舒服，而且這種大喊大叫的行為像是在對待一個**，這位工作人員回答“是的，就是在對待一個**”。綜上，已經不是按鈴這件事情這麼簡單了，這位工作人員的職業素養，還有待人接物明顯地不符合酒店工作人員應該具備的，並且麪對不同的客人明顯感覺出了種族歧視，已經投訴，正在等着酒店方面給出回應。想着預定這家酒店的顧客請一定三思而後行，如果遇到那位瘦高中年男士可能會讓人感到極度地不舒服。