Big Bear Lake Front Lodge

Self service Breakfast available. Room is a bit old but clean, my room has a lake view is a plus for my stay!

The bed is comfortable and has a super nice lake view, but the room is relatively small, and not suitable for a big family. Simple breakfast: coffee, waffle, etc.

We arrived at 3:30pm when our check in time was and the room was not ready. They switched us to a different room that was almost done being cleaned and would only take 10 mins to be finished. It wasn’t until around 4:30 that our room was available. I also paid for the balcony room and didn’t even end up getting a balcony due to the switch. Not a terrible room, just upset that there was no balcony and had to wait so long for the room.

The lodge is quiet and i love the friendly staff. The place is near the shopping area and the alpine magic mountain .

The property was quiet, however, the unit I stayed in didn’t make me want to come back. The room was half clean, the kitchen had an old sponge, no dish soap, and dirty dishes in the cabinet. The bathroom only had one wash cloth which was stained and I wasn’t sure if it was safe to use or not. I asked for more towels and was informed that they were washing towels now and would bring us some when they were done. Finally when they did bring the towels, there still were no wash cloths. I called to let them know there were none in the towels they brought up and was told that they didn’t have any wash cloths. What was even worse were the beds. Absolutely uncomfortable, it felt like we were sleeping on a hard box. We booked two nights, I was ready to go home after the first night. I did like the fire place and the balcony and the convenience of being able to cook and not have to go out for every meal and it was a little spacious. The WiFi didn’t work and I called a few times trying to get help, the guy at the front wasn’t very helpful. I give this lodge a 3/10 or 2/5…however you prefer to look at it.

Staff at check in was rude. Room was dirty and light did not work as soon as you open door. Also fab switch does not work. Bed sheets had stains. At almost 200 bucks just really dirty and bad staff at check in.

The inside has been recently updated for the most part. Stive was older but worked fine. Outside of the property is dated but in good condition.

Hello! Our experience at this hotel was very nice. I loved being near the Lake. It is so wonderful to wake up and be surrounded by snow and the stunning view that the Hotel has. I loved it.

They dont have a good customer service, specially when you try to call the property. My stay was Average