Bintan Exotica Resort by Waringin Hospitality

Ulasan Bintan Exotica Resort by Waringin Hospitality

Bintan Exotica Resort by Waringin Hospitality

Jl bathin Mohammad Ali Km 58, Kampung Sialang, Berakit, Teluk Sebong, Bintan Regency, Bintan, Riau Islands, 29151, IndonesiaLihat Butiran Hotel
Bintan Exotica Resort by Waringin Hospitality
Bintan Exotica Resort by Waringin HospitalityBintan Exotica Resort by Waringin HospitalityBintan Exotica Resort by Waringin Hospitality
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.2/5
Sangat Baik
45 ulasan
Ulasan yang disahkan
Persekitaran4.1
Kemudahan4.2
Perkhidmatan4.3
Kebersihan4.4
Tapis mengikut:
Atur mengikut:
Semua ulasan(45)
Ulasan positif(40)
Ulasan dengan gambar/video(6)
Perkhidmatan yang baik(9)
Penginapan yang hebat!(8)
Kemudahan yang bagus(5)
Ulasan kurang baik(2)
marie louise oi leng
Villa Mewah dengan Pemandangan Taman
Menginap pada Ogo 2024
Solo
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Sep 2024
Excellent location away from the usual water parks and tourists. The resort is only an hr from the ferry terminal, for an additional fee, they can arrange pickup/drop off. The room is way better than the photos advertised. Every amenity you can think of is available including insect repellent cream. This is the place to stay if you want to be close to nature. There are a few species of kingfishers, sandpipers and swifts, raptors, etc just to name a few. The main highlight of this place is when the tide is low, you can walk out and go fish hunting, spot different species of crabs, and mudskippers, etc. Since it is a mangrove beach, inevitably there are sandflies so it's important to cover up when heading to the beach. The staff are friendly and food is amazing. I will be back again hopefully in the near future.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Marie, Thank you for your kind and detailed review! We're thrilled to hear that you enjoyed our unique location and found the resort to be a perfect nature escape. We're also delighted that our team’s hospitality and the food left a great impression on you. We look forward to welcoming you back for another memorable stay!Warm Regards,JoanneBintan Exotica Resort
Brielletan
Villa Mewah dengan Pemandangan Taman
Menginap pada Jul 2024
Solo
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 13 Sep 2024
Clean and excellent stay with great service and massage! Cleanliness - rooms, amenities in the resort were clean Amenities/ facilities - great for the price. Quite a few activities to do which you can book through the resort, reasonably priced. Swimming pool is beautiful, and there’s many small quiet areas to chill. Service from staff is really great Food - there’s no Uber / grab here so settle all food at the resort. Food is yummy and reasonably priced! Location - More of a boutique resort I’d say, nestled in a quiet kampung by the beach and surrounded by mangroves. No Uber / grab from the ferry terminal so you have to drive or book with them for IDR400K. It’s an hour’s journey with a comfortable car. Massage - EXCELLENT Javanese massage, therapists know what they’re doing. It’s located by the beach which is really soothing
Terjemah
Jawapan daripada Pihak Penginapan: Dear Brielletan,Thank you for your review! We’re delighted to hear that you enjoyed the comfort and cleanliness of our facilities, as well as the excellent service provided by our team. We also appreciate your kind words about the food and your soothing Javanese massage experience by the beach. We look forward to welcoming you back in the future!Warm Regards, JoanneBintan Exotica Resort
Pengguna Tetamu
Rumah Pantai Pavillion
Menginap pada Jul 2024
Pasangan
5 ulasan
4.2/5
Sangat Baik
Disiarkan pada 15 Ogo 2024
Good service , friendly staffs, tasty foods, and beautiful scenery near resort. Couldn’t be better!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for your kind words! We're thrilled to hear you enjoyed our service, friendly staff, delicious food, and the beautiful scenery. Hope to see you again soon for another unforgettable stay!Warm Regards,JoanneBintan Exotica Resort
J.L3
Villa Mewah dengan Pemandangan Taman
Menginap pada Apr 2024
Keluarga
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 20 Mei 2024
Neat little boutique resort with very pleasant staff. Very serene environment wthout noisy families and children.. surrounded by plenty of mangrove habitat within the property. Outside the property, you can cycle to rustic local villages and fisherman wharf (15mins walk away). Could hv been better if wifi is more stable. Electricity tripped once when we were there for 3D/2n..and if there is a.mini-fridge in the room, it would be perfect. Otherwise, all facilities are good enough. Menu serves a variety of western, indonesian and some chinese food but your best choice would be their yummy indonesian selection. Basic water activities eg swimming pool overlooking the sea, kayaking and other on-site tours are available. For kids: small slides, swings, see-saw, small animals eg rabbits, cats and chickens. Entertaintment: simple board games, uno, darts etc
Terjemah
6/15
Jawapan daripada Pihak Penginapan: Thank you for sharing your detailed review of your recent stay with us. We are delighted to hear that you enjoyed the serene environment, the pleasant staff, and the unique experience of being surrounded by the mangrove habitat.We appreciate your feedback regarding the WiFi stability and the electricity issue. Rest assured, we are taking steps to address these concerns to enhance our guests' comfort and convenience.It's great to know that you found the facilities satisfactory and enjoyed the variety of food on our menu, especially the Indonesian selections. We're pleased that you made use of the basic water activities and enjoyed the amenities for children.Thank you once again for your valuable feedback. We look forward to welcoming you back for an even better experience in the future.Warm RegardsJoanneBintan Exotica Resort
redakate10
Beachfront Luxury Pavillion King
Menginap pada Mei 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 19 Jun 2024
Iy was a great stay. My family were impressed by how clean it was and how they maintain it. They think its very neat. Swimming pool was clean and barbeque they made it easy for us. It would be right if yall booked for 3 days 2 nights and also prebook your activities. Like barbeque they need time to prepare for you guys. If you want things immediately its better to prebook.We prebooked most and some items we book on the spot so we knew. Also if yall are the type that are looking forward to peace and quiet this is the place. You can relax as much as you want. There is tv and amenities as well. I love their welcome drink haha. The staff are very friendly and patient too. We liked our stay. Those who are looking to relax and stay this is for yall.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your positive review! We're thrilled to hear that you and your family enjoyed your stay with us. Providing excellent service and meeting all guest needs is always our goal, so it's wonderful to know that this made a great impression on you.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. Your review will surely help others looking for a place to unwind and enjoy tranquility.Warm Regards,JoanneBintan Exotica Resort
Pengguna Tetamu
Rumah Pantai Pavillion
Menginap pada Mac 2024
Pasangan
1 ulasan
3.7/5
Disiarkan pada 26 Jul 2024
If you want to relax this is the best place.very quite and breathtaking view.good for couple who wants to have a quite place. Food are affordable and deliciouse Location a bit far but they will provide car rental
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you so much for your review! We're delighted to hear that you enjoyed your stay with us and found our resort to be a peaceful and scenic retreat.It's great to know that our affordable and delicious food met your expectations. We strive to make your experience as convenient and enjoyable as possible.We hope to welcome you back soon for another relaxing getaway!Warm Regards,JoanneBintan Exotica Resort
nette
Villa Mewah dengan Pemandangan Taman
Menginap pada Jun 2024
Melancong bersama rakan
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 7 Jul 2024
The place was very nice and peaceful, the staff are very welcoming and very kind when u approach them. Food was great on dinner time.! Just the breakfast hope to have more options. All in all our stat for 1 night 2 days was good.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your kind words and feedback! We are delighted to hear that you enjoyed your stay and found our staff welcoming and kind. We're glad you enjoyed the dinner as wellWe hope to welcome you back for another stay soon!Warm Regards,JoanneBintan Exotica Resort
Pengguna Tetamu
Mangrove Sea View Villa King
Menginap pada Mei 2024
Pasangan
2 ulasan
4.5/5
Hebat
Disiarkan pada 14 Ogo 2024
The environment was amazing, and the Manager was very nice and helpful. Staff are polite but can be more effection and proactive.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your feedback! We're glad to hear you enjoyed our environment and that our Manager was able to assist you well. We continue to work on improving our service to be more efficient and proactive to ensure your experience at Bintan Exotica Resort is even more satisfying. We look forward to welcoming you back!Warm Regards, Joanne Bintan Exotica Resort
twrgab
Rumah Pantai Pavillion
Menginap pada Mei 2024
Pasangan
2 ulasan
2.0/5
Disiarkan pada 24 Ogo 2024
we had booked the sea view room, but the room description is wrong as our room didn’t have any doors facing the sea. Room size was ok, was quite clean
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,We understand your confusion regarding the room description. It is correct that the room you booked does not have doors directly facing the sea; however, it is categorized as a sea view room based on its location and the view it offers. We appreciate your feedback .Thank you for your understanding, and we hope your next visit will be more enjoyable.Warm Regards,JoanneBintan Exotica Resort
Nikki
Mangrove Sea View Villa King
Menginap pada Jan 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Mac 2024
Excellent stay, staff were all very accommodating and welcoming. Would definitely return again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Nikki, Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent stay and found our staff to be accommodating and welcoming. Your satisfaction is our top priority, and knowing that we will have the pleasure of welcoming you back again is the highest compliment we can receive. We look forward to your next visit and promise to continue delivering the high standard of service and cleanliness you've come to expect from us. If there’s anything specific you enjoyed or any area where you think we could improve, please don’t hesitate to let us know.Warm Regards,Bintan Exotica Resort
Pengguna Tetamu
Villa Mewah dengan Pemandangan Taman
Menginap pada Okt 2023
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Nov 2023
I recently stayed at Bintan Exotica Resort and it was fantastic. The staff were super friendly and made check-in easy. My room was cozy and clean, with everything I needed. The hotel's facilities were great. The food was a highlight! I also had dinner at the hotel restaurant and it was delicious.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you so much for your wonderful review of our resort. We are thrilled to hear that your stay with us was fantastic and that our team made a positive impact on your experience.It's great to know that everything went smoothly and that you found our staff to be super friendly. We pride ourselves on providing exceptional service, and it's heartening to see these efforts recognized.We're also delighted that your room met all your expectations in terms of coziness and cleanliness. Our housekeeping team works hard to ensure that every guest feels comfortable and well taken care of.Hearing that you enjoyed the hotel's facilities and found the food to be a highlight of your stay is especially pleasing. Our culinary team is passionate about delivering delicious and memorable dining experiences, so your compliments are very much appreciated.Thank you once again for choosing Bintan Exotica Resort for your stay. We look forward to welcoming you back in the future for another exceptional experience. Warm Regards,Bintan Exotica Resort.
Pengguna Tetamu
Villa Mewah dengan Pemandangan Taman
Menginap pada Mei 2024
Keluarga
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 17 Jun 2024
Restaurant was slow and bad
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your visit. As it is peak season, we offered the option to make a reservation and pre-order food to ensure quicker service. Since this option was declined, we had to process your order according to the queue, which may have led to longer wait times. We appreciate your understanding and hope to provide you with a better experience in the future.Warm Regards,JoanneBintan Exotica Resort
Kalaimani
Villa Mewah dengan Pemandangan Taman
Menginap pada Okt 2023
Pasangan
1 ulasan
2.2/5
Disiarkan pada 13 Nov 2023
Not a great stay.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Kalaimani,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at Bintan Exotica Resort. We are truly sorry to hear that your experience did not meet your expectations in several areas.Your scores in surroundings, amenities, cleanliness, and service are particularly concerning to us. We are committed to delivering exceptional experiences and it seems we fell short this time. Your specific insights into these areas would be immensely helpful for us to understand and address the issues effectively.We take pride in our range of activities, including snorkelling and scuba diving, as well as the quality of our in-room amenities. We are keen to know if there were any specific aspects of these services that did not meet your expectations. Any additional detail you provide will be crucial for us to ensure that such concerns are not repeated in the future.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back and demonstrate the high standards our guests usually enjoy.Warm Regards,Bintan Exotica Resort
Pengguna Tetamu
Rumah Pantai Pavillion
Menginap pada Okt 2023
Melancong bersama rakan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 19 Nov 2023
Good hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your feedback with us. We are very happy to hear that you had a good experience during your stay at our hotel. We are committed to providing a top-notch experience for our guests, and it's always rewarding to receive positive feedback that reflects our efforts. Your kind words motivate us to maintain the high standards of service and hospitality that our guests deserve.Thank you once again for choosing Bintan Exotica Resort. Best regards, Joanne Bintan Exotica Resort
Khaing lin
Mangrove Sea View Villa King
Menginap pada Okt 2023
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Nov 2023
mmnamamama
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for giving a 5-star rating! We truly appreciate your trust and support. We hope you are pleased with our service, and we look forward to serving you again in the future. If there's anything we can help with or improve, please don't hesitate to let us know. Thanks again!Warm Regrads,JoanneBintan Exotica Resort