Hotel terbaik di Pulau Bintan

Just the ticket, quiet, relaxing, beautiful setting with very helpful staff. Rooms were exceptionally well decorated, big comfy bed and the restaurant was picturesque with sea views. No noisy children! We loved the animals who were all very well behaved. It’s a shame we couldn’t spend more time there. We will definitely go back!

The hotel is surrounded by nature. You can view a river from your room. Such a healing process.

The location was quiet, peaceful, and very good for relaxation. The cottage was comfortable. So it’s great if you’re looking for a place to fully chill and relax! Resort has many types of room categories like treetop, sea view villa, beach view etc.. resort also has activities like boating, archery, cycling, etc .. Imp: Location is a bit far from the city, thankfully there’s pickup & dropoff service with reasonable prices provided by the resort. The traditional massage was on the beach ⛱️ side in the evening. The cold breeze with the sound of water waves was so relaxing. The staff was very attentive and very welcome.🙏 The Resort Manager Mr.Ishon was so nice and friendly nature. Here, you can get Veg and Non Veg food. Indonesia food, Asian food, Korean food. They also have BBQ. which needs to be booked in advance. Would visit again!!

房間很乾凈很新，晚上很安靜，庭院式設計帶泳池挺好。當地打車其實很便宜，如果你能跟司機溝通，可以加聯繫方式，他可以來酒店接送。可以去附近的那個小沙丘，風景不錯。

Average experience compare to price we paid. Likes: Big room Location Beach before rain Limitation: Restaurant had only few choices No swimming pool After rain each was so dirty and no effort from hotel to clean

We visited the resort for the third time, accompanied by family friends, and stayed in their Banyu Biru villa which had a water slide for kids. However, this visit turned into a terrifying experience for my family. To sum it up, the pool area lacked staff presence, had no lifeguards, security, or sunproof shelter. In an effort to shield ourselves from the intense sunlight, we moved our sun chairs under a large tree approximately 15 meters away from the pool. While my daughter was playing under the water slide in a game of hide and seek with her friend, her leg from the knee downward got caught in the water intake system. She was on the brink of drowning. Due to our distant seating, I only realized the dire situation when my 4-year-old had already ingested a significant amount of water. My son held his sister and called for my help. Despite my immediate intervention, the suction was so strong that I couldn't free her from the intake system. I shouted for assistance, but no one came to aid us. Fortunately, one of the boys nearby managed to locate the switch and deactivate the system, finally releasing my daughter's trapped leg. By that time, her calf was discolored, turning black and purple, with scratches all over her knee area. Upon addressing the hotel staff, all they offered was some ice, with no medical assistance provided. Regrettably, the management did not treat the incident with the gravity it deserved. Following my return home, I composed an email to them, but their response was unsatisfactory. While they claimed to have implemented measures like placing a mesh cover over the intake and lowering the pipe, their lack of empathy was evident. The hotel's customer care was severely lacking, and the management's response was a major letdown. I would caution other young parents to exercise extreme caution around pool water intakes. It is astonishing that a large hotel can offer such inadequate support in such critical situations.

Overall a gem near Singapore for a 2-3 days getaway. The property is massive with around 4-5 resort properties within the whole nirvana gardens estate. We stayed at Indra maya villas. You do feel the post covid effect at the place considering it recently started and still running load occupancy. Many restaurants and properties are still closed making it a dull place as yet. Overall it’s a warm feeling to be in Indonesia as the people are really nice and warm. Feel bad for the hard times they might have faced during covid with all the properties shutting down. Some pros of staying at the villa 1) villas are massive and great for 6-7 adults and 2-3 kids. We stayed at the sea front villas which is right besides the sea with a large personal swimming pool. 2). View is incredible, villas is luxurious with spacious rooms and 4 bathroom and 3 bedrooms. 3) you get a buggy along with the villas so moving around is super convenient 4) the staff at nirvana garden resort is great and prefer to go and eat a Dino cafe or the coffee shop for morning breakfast. 5) beach at nirwana gardens is amazing with white sand and clean waters. 6) kitchen is fully equipped. Also has a microwave and a coffee machine. 7) do carry a volley ball if you fancy a game as there is a volleyball court at the beach. Also few but not all activities are available like shooting, archery, horse ridding, billiards to name a few. Some cons of staying at Indra maya 1) there is a large bathroom in the master bathroom which has open access to the back side which looks little scarier at night considering this place is scheduled at night and the doors don’t look properly. Also inviting some insects/ lizards inside. 2) spice restaurant talks about offering a variety of food but the vibes of this places is depressing and staff is not so friendly. Avoid eating there. Food is average here. This is the place where you can truly see the post covid effect. 3) not all the properties are opened yet so it’s quiet and little lonely after dark . Ideally you can carry some food along and make it in the kitchen of the villa saving some money and venturing alone at night. Avoid venturing to secluded areas if you are not in big group. 4) the beach place outside spice restaurant is really depressing. Light shuts down and there is no light if you feel like going to the beach at night. The coffee shop near beach doesn’t see any people and needs to lively up a bit. Suggestions 1) Some big size coffee mugs and Normal glasses to drink water in the kitchen is needed. There re loads of wine glasses 2) more options like insect repellent like a coil or spray is needed. Not enough for the entire villa. 3) some programs like live singers or beach activity could be arranged for people to stay entertained.