Hotel Indigo di Pulau Bintan

The resort is conveniently located very close to the ferry terminal, making it easy to reach. Upon arrival at the terminal, a bus service is provided to bring us directly into the resort,. We were pleasantly surprised to be allowed an earlier check-in at around 12 PM, even though the official check-in time was 3 PM. This thoughtful gesture set the tone for our stay and allowed us to settle in comfortably without any delays. The service at the resort was exceptional. The staff were incredibly friendly, prompt, and went the extra mile to ensure we felt welcomed and well-cared for. Their attention to detail and willingness to assist with anything we needed truly stood out. We stayed in a glamping room that was spacious, clean, and equipped with air conditioning. Despite it being the rainy and windy monsoon season, there were no issues with leaks, and the room remained cozy. However, it’s important to note that the glamping tents are not soundproof. We could hear people talking outside and the sound of the tent shaking during strong winds. Treasure Bay Bintan offers a variety of facilities and activities, and we had an entire day to enjoy everything it had to offer.However due to the rain, we could not do all of the activities and think that visiting during the dry season might be a better option. One of the highlights of our stay was the tent-side BBQ. Unfortunately, due to the rain, we couldn’t BBQ the food ourselves, but the resort accommodated us by preparing the BBQ in the restaurant and serving it to us. The food was delicious, but the portions were quite generous—enough to serve up to three people per two sets(Do take note the minimum order has to be two sets). Overall we are very happy with the service provided to us!

1. good encironments and the facilities are not new but acceptable. 2. The most pity stuffs are Monopoly by the owner even the excuse is away from reasonable (private resorts) - no access to public taxi service say grab. Again the reason we told is the Nirwana resort is private one - due to the monopoly, there is limited restaurants for options: the one for breakfast (level 1). The one above the one for buffet (level 2) and Kelong restuarant facing the sea - the outstanding outcome from the monopoly is the pretty higher price for foods...I expect to have lunch at Kelong restaurant and in the end back after checking out the price in menu. Actually during the lunch time, there is no people having dinner except 1 or 2 guest to check out the good view facing the sea...pity !!! The postiive goes to some entertainment or activotoes in the hotel say swimming in outdoort pool. Sands and Bowling etc..... My proposal for their management is to open the service to guests in their hotel so there is more options even I will never come back to the hotel in Bintan...I has been to Batam before and the experience is better.... Hope it helps the guests in future to comen and freidnly remind for their management to find way for bettter experience BR Daniel Hope it helps....

I rated cleanliness as 4/5 as it was almost perfect clean but there was a cockroach in my room. This I might not fully blame the resort as we are in nature. This resort is perfect is you are looking for secluded and quiet spot to getaway for a family or a couple. You won’t need to venture out. But it’s a long drive to the resort to the ferry where you need to factor travelling time in your itinerary. I went with my family and the in-house farm was a blast for my kid feeding bunnies, chickens and fishes. Kiki the person in charge was very friendly and served us well. There is a club for kids activities. Service was perfect. Everyone was friendly and attentive to our needs. I would go back again. Take note that is 21% charges of tax on top of the prices - service charges and Govt tax.

Overall, the resort is acceptable. The resort is surrounded by the woods and far from amenities. Thus, if anyone likes to buy any goods, it would be quite difficult to access groceries. The resort restaurant costs around S$ 49 for 2 pax, which is inevitable as the place is pretty isolated. The fact is that nothing much choice is available in the menu. The resort is service apartment type and provided with lots of utensils for own cooking and usage. However, there is no groceries or min Mart nearby. The resort offered free time to time shuttle bus service which is good for all customers. Ferry and shuttle bus timetable us available at reception. Though we booked as a Garden view, we received car park view, bit it is okay for us since everywhere is quiet and tranquil.

Friendly staff . Beautiful location . Unfortunately it is monsoon so no water sports . Kudos to housekeeper Edi who make sure my room is clean and well supplied with water and ice cubes .Breakfast is delicious . Menu changes with new varieties . Had our dinner at Lotus cafe . Food is good too . Saffron at Banyan Tree is good too but expensive . Went to Banyan tree for spa . Excellent massage worth the money spent . Good trip for rest and relaxation . The downside that there is no shopping and everywhere is far . The TV reception is poor and could be improved .

Not the cleanest of resorts. Pantai Indah Lagoi has the makings of a 5/5 resort if not for the fact that there are stains in the sofa, curtains, carpets, chairs, bathtub and pillows. There are also some areas which are evident of wear and tear. Food is also subpar. However, service is top notch. Staff are all friendly and helpful with smiles all around. Private pool is also nice and gives a very chill vibe.

The service from the staff was exceptional and we really enjoyed our stay there. The surroundings was quiet with lots of privacy. On our 2nd night there, the staff took the effort to decorate the porch of our room with candles and stuff as they thought it was our anniversary, really appreciate the sweet gesture from the resort!

Dengan penginapan di Nirwana Beach Club in Bintan, anda akan berada 10.9 km dari Plaza Lagoi dan 15.7 km dari Kelab Golf Ria Bintan. Hotel pantai ini berada 31.9 km dari Gunung Bintan dan 33.1 km dari Chinese Temple.Rehatkan minda dan diri dengan urut dan rawatan muka. Setelah sehari suntuk di pantai persendirian, anda boleh menikmati kemudahan rekreasi lain yang termasuk kelab malam dan kolam renang terbuka. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj). Tetamu boleh menumpang naik ke destinasi berhampiran dengan pengangkutan ulang-alik percuma yang disediakan.Nikmati makanan laut di The Kelong, salah sebuah daripada 5 restoran di hotel atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Jika anda teringinkan minuman yang menyegarkan, kunjungilah bar tepi kolam atau mana-mana satu daripada 2 bar/ruang istirahat atau 2 bar pantai.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Pengangkutan ulang-alik terminal feri disediakan tanpa dikenakan bayaran manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 50 bilik berhawa dingin yang menampilkan bar mini dan Televisyen LCD. Bilik mempunyai laman dalam persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut.

1. Check in/out was easy 2. Location was good as it is near the beach and there are a number of restaurants/cafés nearby 3. Villa was a pretty old one so furniture and equipment were a little run down 4. Villa is an open space so be prepared for insects crawling/flying around 5. We found stains on bedsheets, towels and floor