Hotel berhampiran perkebunan pak wiji, Pulau Bintan

Mon séjour au ROKA Resort de Bintan a été tout simplement inoubliable, et cela en grande partie grâce à une rencontre incroyable avec Sophie, la responsable d'ARKASIA – Animal Rescue Kingdom Asia. Dès notre arrivée, le ROKA Resort nous a enveloppés dans une atmosphère de sérénité et de luxe. Niché au cœur d'une nature magnifique, le resort offre un cadre parfait pour se détendre tout en étant en harmonie avec l'environnement. La cerise sur le gâteau a été notre rencontre avec Sophie, une personne passionnée et dévouée à la cause animale. Son travail avec ARKASIA est tout simplement admirable. Elle nous a raconté avec enthousiasme les efforts déployés pour protéger et secourir les animaux en Asie, nous montrant ainsi l’importance de la préservation de la faune locale. Sa passion est contagieuse, et elle nous a donné un aperçu inspirant de son travail quotidien et des défis qu'elle relève avec brio. Ce moment a ajouté une dimension unique à notre séjour, nous permettant de voir au-delà du cadre idyllique du resort pour découvrir une cause noble et inspirante. Le ROKA Resort n'est pas seulement un lieu de repos et de détente, mais aussi un endroit où l'on peut faire des rencontres marquantes et enrichissantes. Je recommande vivement ce resort à quiconque souhaite vivre une expérience authentique et inoubliable à Bintan.

A great place to stay for a weekend getaway. Everything was v smooth and communication was excellent. Starting from the ferry terminal, there was a pickup waiting for us to bring us to the villa. We enjoyed the private pool inside the villa and the place was overall at an acceptable level of cleanliness, although there were ants and other insects from time to time at the open area. It was easy to order room service, massage and transport to other parts of the island. Everything was done via WhatsApp with almost instantaneous replies. On the day of checkout, they held our luggage until we were ready to depart to the ferry terminal. Overall, a pleasant and fuss-free stay.

The villa was incredibly nice and well kept. Good size for our family of four. The service was impeccable from the moment we reached the terminal. Everyone greeted with big smiles ALL THE TIME and made us feel really welcomed and definitely lifted our moods everytime. You can walk to the reception (where breakfast is served and where you book activities) but you can also call for buggy and it almost always arrived promptly. I do wish that the bath area is not located outdoors as it can get a little chilly if you shower too late at night. Breakfast was ok, can improve further but was still decent. My family had a really enjoyable time at the villa and would love to come back again in future.

Very nice and clean room

Booked an all-inclusive package for the hotel and the service was just top notch. 1) Called in advance and had the transfer from ferry to hotel arranged 2) All the staff were super friendly and welcoming, always checking in if we have any requests or needs. 3) Although the hotel is still under construction, all the amenities are working and super new 4) The beach was very clean, beautiful waters 5) we initially were offered only 1 menu for our all inclusive package, after the guest relation officer asked for our feedback and I informed them of the issue, the next meal I was immediately offered and menu with more options. 6) Food was very good! 7) Overall, great 3D2N stay and keep up the good work, hope to see more improvements (more activities)

The hotel and its facilities are very nice. Here and there a few spots of improvements needed but otherwise a very attractive hotel with lovely features. A very pleasant stay starts with a dedicated lounge at the ferry terminal which is available upon arrival and departure (taking care of your visa and other requirements). Travel to the actual hotel is within short 20 minutes by hotel shuttle bus. You can chose between colonial style suites at the main building or near by or Thai/ Bali style villas on the large ground and a short walk away from the main building. The Thai villas are very nice, filled with all the necessary amenities and some top of the range products. Plenty of storage space, outdoor veranda seating and well kept exterior make it really nice. At the main section, the pool is with its 50 meter in length a true highlight, together with the very easy and close proximity to the pristine and huge beach section. Although facing north, the beach is actually in a bay and can be explored for hours. Also well worth mentioning is the spa which provides truly amazing treatments administered by very experienced therapists who will truly pamper you from start to finish. Regrettably, there are also a number of shortcomings. Although the hotel provides insect repellant for your daily use, even the best of preventions and best of cleaning/ spraying efforts of the staff will not stop billions of sand flees attacking you on the beach, especially after rain or during the evening hours when you become their dinner. However, the biggest drawback is the food and beverage section. For a hotel operating in such a high price category, the restaurant is a true letdown perhaps even the sole reason for not coming back again. Yes staff everywhere is very friendly, attentive and making it their business to know you by your first name from the start, but the entire food and beverage section requires a lot of improvements to even get close to a star rated service. Yes the drinks are well made (guess can be expected at prices of US$20 plus) but the restaurant service truly lacks what it takes. The food, expensive as it is, lacks any sort of imagination, is void of any special touches, and surely does not represent Indonesian cuisine in any shape or form. As said, staff are very friendly and trying their best however, if they are not taught the basics or led by indifferent managers, then things need to change. Management comes from the top. In summary, if you are looking for a nice place to relax in a colonial style building, not too crowded with a lovely pool, then please try the Sanchaya. However, if you looking for cuisine which is anything but poor, not even ordinary, then you better look elsewhere.

Staying at DPrima was a good experience. The team Sandii, Samuel and Rita are really amazing. Next time in Bintan I hope to stay again at DPrima.

Best holiday trip ever. Near to ferry terminal, access to activities was easy. Plenty of interesting activities to do. Best was the ATV experience. Great food, excellent service from staffs. Will surely drop by again. Can't wait!