Hotel Mesra Haiwan Peliharaan di Birkenhead

We recently stayed at as a last minute booking to visit the Chester Zoo Lanterns (05/12/24). Upon arrival, we were greeted by a friendly receptionist and given the key to our room. Our 8 month old daughter was for some reason not down on the booking, so we requested a cot and the woman behind the desk was more than happy to oblige. Come the next day when checking out, we were sarcastically asked how the cot for our baby was, seeming to pointing the finger at us for the booking not going through correctly. I found this very unprofessional and the behaviour of the receptionist unneccesary. We had paid for the hotel in advance, hoping for a cheap and cheerful stay but the attitude shown towards us when leaving left us with a bitter taste in our mouths. The rooms were average, but we thought none of it and did not intend of mentioning the unhygienic standard due to the price we had paid. But due to the service we received when checking out we feel we have no option but to complain. The carpet in the family room had a strong smell of what I can only assume to be urine. As well as this, the cot given to us for our daughter to sleep in was beyond dirty. We felt that she couldn’t sleep in the cot in that condition and she ended up sleeping in our bed. I can only describe it without going into too much detail as dirty. I feel that this would have been kept to ourselves without the sarcastic and unprofessional service we received by your receptionist, and we will definitely not be staying again. I strongly suggest a customer service course would be beneficial. At the end of the day we are paying customers, and I feel I have no option but to bring this to your attention. I am devastated to have wasted my money on the service we received and will not be recommending anyone to stay here

Travelodge Bromborough offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of complimentary parking directly at the hotel. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Each accommodation at Travelodge Bromborough is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers towels within certain chosen rooms. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please.

Terletak di Wirral, Thornton Manor Estates berada di tasik, dalam lingkungan 10 minit memandu dari The Wirral Country Park dan Parkgate Seafront. Rumah tamu ini berada 14.2 km dari Liverpool ONE dan 14.8 km dari Dok Royal Albert.Nikmati pemandangan dari taman dan gunakan kemudahan seperti perkhidmatan perkahwinan dan tempat berkelah.Meja hadapan disediakan dengan kakitangan semasa waktu terhad. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Inaplah di salah satu daripada 14 bilik tamu yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan gabungan pancuran/tab mandi dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi cerek elektrik dan percuma uncang teh/kopi segera, manakala pengemasan disediakan Pengemasan tersedia atas permintaan..

Dengan penginapan di kediaman ini di Wirral, anda akan berada dalam lingkungan 15 minit memandu dari Stadium Anfield dan Arrowe Park Golf Club. Kediaman ini berada 12 km dari Liverpool ONE dan 12.1 km dari Dok Royal Albert.Nikmati pemandangan dari taman dan gunakan kemudahan seperti akses Internet wayarles percuma.Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Sebuah dapur dilengkapi dengan sebuah peti sejuk, sebuah ketuhar dan sebuah dapur. Akses Internet wayarles percuma tersedia untuk memastikan anda kekal terhubung.Sebuah bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan sebuah tab mandi rendaman dalam. Kemudahan termasuk sebuah ketuhar gelombang mikro dan sebuah cerek elektrik.