Hotel Crowne Plaza di Birmingham

Friendly staff with clean rooms.The kitchenette was good together with a fridge and a washing machine. It took 15 minutes walk to the Birmingham New Street Train Station with up and downs along the road. However the hotel was located near the canal and the Central library. Restaurants and bars were easily found close to the hotel. Recommended when the budget is your concern.

Great location- right in the heart of city center as well as next to the mailbox with lots of restaurants nearby. Staff are very friendly and the bar serves late too.

hotel was amazing, had a bit of an issue finding my second booking but got it sorted and was so attentive and helpful.

01. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown (L). 02. They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. 03. I had a wonderful experience at the (HN). Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.

Comfort Inn Location is great, just next to Birmingham New Street train station and within 3 mins walking distance to Birmingham China town, so plenty of restaurants and cafe surround this hotel. The only downside is the shower area, the curtain was short and water spilling everywhere when take shower. Overall I would rate 4.0 for Comfort Inn due to excellent location and reasonable price

Very strategic location. Walking distance from Birmingham New Street station. China town is just in front of the hotel. Nearby to few places of interest like Peaky Blinders mural...

Interesting hotel The positives - SUPERB location (on New St and clearly an old Railway Co hotel). Wonderful reception, marble halls and stairways. Staff superb too. In nice condition too. Bar was good (if a touch pricey) but i am nitpicking... Room was well decorated and nice bathroom, but stupidly warm with a very noisy radiator - again perhaps nitpicking.. For £170 a night though I would expect more than a standard double bed. Sure it was comfortable, but the bed was lost in the size of the room which could easily have had a bigger bed. I mean, come on, you get a bigger bed in a Travelodge.. We are both 6 foot to 6 foot four and the nights sleep was terrible due to the small bed.. oh, and also bad because of....... ROOM NOISE - we were on floor two facing New Street Station. I had TERRIBLE sleep due to trams, station announcements, delivery mopeds buzzing with deliveroo food, people shouting outside - I used to live in central London and have stayed in cities all over the UK with work.. I KNOW that city hotels can be noisy - but this was crazy - in fact the worst I can remember. At one point in the night I had to check if a window was open. Double glazing badly needed. Breakfast... very nice - but very slow. And charging £3 extra for eggs benedict which was a third of the size of my (included) full breakfast plate is cynical. Checkout - was told we had a discount code for the Grand Central car park at New Street - a nice touch.. got to the car park, went to pay - car park fee for 24 hours is £10.00 (to be expected in a city).. but hey - no worries.. we have a DISCOUNT CODE!!! (the new price? £9.50... Oh how we both laughed...) Still. Nice location. Not worth the asking price though. Nowhere near.