Hotel Mesra keluarga di Boca Raton

Semua kakitangan dari Cik Catherine di kaunter penerimaan tetamu yang memeriksa kami kepada pembantu rumah kami yang teliti sangat manis. Saya tidak dapat mengingati nama mereka yang lain untuk mencatatnya secara khusus, tetapi mereka semua membuat kesan yang berkekalan. Saya akan menempah semula.

The condition of this hotel (particularly in the common areas) was very poor. The rooms smelled musty, the rugs were dirty and dungy, and the bathroom fixtures and features were old. The rooms were cleaned to an acceptable level upon arrival, but were very dated. The other main complaint we had was the lack of housekeeping. We did not realize until check in that the hotel rooms and bathrooms were not being cleaned until every FOURTH day. There were three of us in a room for a 4-day stay so this was not convenient. We were also promised that if we need clean towels (which we obviously did), they'd be supplied promptly. That never happened and other people staying there said the same thing, as towels were asked for and never delivered. We also asked housekeeping we saw about towels and they never had more than one, and one employee just barked ”no” when my wife asked for towels. On the plus side, the hot breakfast was very very good and well stocked, and the manager's free drink two hour period each night was nice and generous. But the other issues we had really surprised us for an Embassy Suites which we have stayed in before and were usually very well run.

The hotel was in a great location, close to the beach, clean and nice breakfast. The only thing is that the air conditioner needed to be fixed. Great service. Will return again.

Buena relación calidad-precio

O hotel está datado. Os quartos são bem antigos, com carpete. Porém o atendimento é muito bom e o café da manhã é excelente para padrões americanos. Realmente diferenciado. Confirme se a sua reserva também dá direito aos drinks de HappyHour. Das 5:30 as 7:30 PM vc pode degustar do bar a vontade, inclusive drinks não alcoólicos para crianças (leve seu tira-gosto!!; Eles não oferecem) A suíte com duas camas de casal acomoda até 2 adultos e duas crianças. Próximo ao maior shopping de Boca e a Turnpike e 95.

Most people will regard this as nit-picky and overly crititcal, but I'd like to hope this finds its way to the desk of the hotel management and they see how much impact a chain of seemingly small decisions add up to a big drag on the overall quality of experience. This was my first trip booked by the newly mandated corporate travel service. I typically research my hotels in advance. I will have to be more specific with the service in the future. The newly redone property looks beautiful, but for me falls short as a week-long home base while visiting our local branch office. I have not written a review in years - but my experience, while pleasant, was so far from my expectations I feel compelled. Food - No room service - no pantry to buy snacks - vending machines are strictly soda/bottled water. - There is a club room on the fifth floor for guests of a certain status. Sancks, coffee, water, hot buffet (I ate breakfast daily, wasn't around for lunch, and popped in one evening for some chafing dish pasta around dinner time) - The attached restaurant is an upscale and popular steakhouse. Walkable options nearby are very limited (Hooters, Five-Guys, a taco joint, etc). I had cocktails and a delicious raw tuna appetizer at the bar here. The atmosphere is swanky - the staff is an army of model-thin 20-somethings with perfect makeup, all wearing 'little black dresses.' I arrived early and stayed about an hour - but by the time I left, the crowd had evolved, adding a double entendre to the Meat Market moniker on the door. - There is also a very nice pool bar run by the steakhouse. It has a compact (but pricey) menu of delicious small bites, but the hours are extremely limited. Over the week, there were two bartenders—fortunately, I only had to endure the amateur for one night, switching from cocktails to straight spirits after the worst old-fashioned ever made. Room - When I first walked into my room, given its dimensions and very sparse furnishings, I assumed it was ADA-compliant. One look at the cramped and awkward bath proved that assumption false. - The bed is comfortable, and the pillows are above average for a hotel. The linens are crisp and feel fresh ... no complaints. - The room did not have a desk with power outlets and a chair comfortable enough to sit in for a few hours. Instead, there was a medium-sized cafe table with an upholstered side chair. Perfect for eating a room service meal - the irony. - Outdoor temps were typically high for late June. When I arrived Monday, the room was a humid 76 degrees. I set the AC to 68, hoping to cool the room and dry it out before bedtime. It's now Thursday morning, and the room is finally reaching 69 degrees and feeling less swampy. Mechanicals were not part of the renovation. - Lighting in the room was unforgivably bad. Huge room - one floor lamp with a cheap LED bulb with terrible CRI and color temp usually found in offices. Two small bedside lamps were more pleantly lamped, but not

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