Ulasan City Express Junior by Marriott Bogota Aeropuerto

The hotel itself is good. Very quiet. Amazing to not hear the many flights coming in and out! Good shower&AC Upon arrival we parked in valet area and proceeded to the first front desk and were guided to the next floor where the Junior front desk is located. We didn’t need this confusion after a long drive. We were allowed an hour early check in and bag storage by the first receptionist as we were having our car picked up by the rental agency and needed it empty. The Valet parking “gentleman “ insisted we move the car into the underground parking while we waited the 15-20 minutes for pick up. This was nonsense as there was lots of valet area. Minutes after parking we were again back and forth through elevators to get the car out. Unnecessary efforts. And then he rudely requested a tip twice. The second receptionist was also rude. No greeting no eye contact mumbling in Spanish. Our reservation was through Booking and we had a quoted price. If I didn’t have this in print to show her she was charging us more. She was not at all apologetic but did revise and charge as was quoted. The hotel has one Bistro restaurant. Some food looked great coming out. Obviously we should have asked what they would recommend because the lasagna came in hot chaffing dish but was literally cold inside. They charged us less for the expensive salad as it had greens, croutons and chicken pieces. There are some good friendly staff but a few were truly unhappy and passed this to us, the clients.