Hotel berhampiran Galleria d'Arte Studio Santo Stefano, Bologna

Two stars because it is a nice hotel with comfortable beds. Thats about it. It is certainly not a five star hotel, which it purports to be. We arrived around 8pm and advised reception that we needed to leave for the airport at five am. At some point reception advises that the booking was for one person and they had to charge us for the second. I have never heard of this! So for the extra person for our 8 hour stay, they wanted €100! What the hell for? I looked on a booking sight and showed the receptionist that I could still book a room (which would come with a free bottle of wine) for two people for exactly what I paid. Receptionist kept saying that it would be more if i booked through the hotel. Lets follow the logic here. Why would i book directly through the hotel if the same room is less on a booking sight? The most irritating part is that she kept laughing inappropriately for some unknown reason. The male receptionist kept insisting that the € 100 was for the ”free” hot breakfast. We reminded him that we had to leave before breakfast was served. He assured us that there would be a cart full of food in the morning before we left. Long story short, that did not happen. There was a cart with coffee and a few pastries. But wait, there's more! The man at the reception in the morning told us that if we had asked, they would have made us breakfast. That would have been nice if it was ever suggested by reception at check in! A real five star hotel would have just taken the initiative to prepare the bagged breakfast for us given the conversation had the night before. I also enjoyed how the staff talked down to us insisting that a €100 per person euro fee is totally normal. Because I've never stayed in a hotel before! Thats sarcasm btw. Again, this certainly was not a five star experience. And just to compare apples to apples, we stayed at a four star hotel when we arrived in bologna 10 days earlier. It was 1/5 the cost, the staff much more accommodating and was just as comfortable and nice. So do yourself a favor and ignore the alleged five star rating and save your money and nerves by staying anywhere else.

Hotel muy bueno, instalaciones algo antiguas pero suficientes. El desayuno muy bueno y personal amable

Hotel just two streets down from train station, very convenient for training to Florence. Newly renovated, amenities are standard across all NH

The lobby and room was very nice as it’s newly renovated. Location was also great, just opposite the train station and about 20-30 minutes walk into the centre. Staff were all very nice and friendly. The only bad thing was the shower water pressure was too low and the hot water took quite long to come on. The room lighting can also be a bit dim. Breakfast isn’t great so I would recommend to eat outside if you can.

Really nice experience here. Location is great and their service is super nice. If you want something like kettle, just ask the reception. They will accommodate you promptly.

They gave us a family room outside of the main building of the hotel. So, we exposed the voice coming from the street. The room was large enough but at the first glance we felt a little bit unsafe, but it was OK. However, there was a draft of cold air in the room that we could not locate, Croissants at the breakfast were the worst I have ever tasted. Please change your supplier. Stuff was kind and helpful.

Situato vicino stazione centrale ma c’è bisogno di taxi per arrivarci … dalla stazione ci vogliono circa 7/8 minuti .., hotel molto pulito servizio alle reception veloce cordiale è molto disponibile…. camere molto belle e super tecnologiche pulizia ottima (la mia era la 339) colazione al buffet molto abbondante e tutto molto buono con soluzione diverse per soddisfare tutte le esigenze …. con il taxi con una decina di minuti si raggiunge subito il centro .., lo consiglio vivamente a tutti … aggiungo per concludere qualità del sonno ottima e doccia nel bagno maxxi ….. da provare assolutamente

Everything but the internet was great. The internet on the 4th floor was extremely poor. The signal strength was good, but the bandwidth was very bad. I used my 4G in roaming to create a hotspot. All seven days. As long as you don't plan to stream movies on your computer or stay online, everything is excellent.

Struttura bella con un grande potenziale, posizione ottima e fermata autobus a pochissimi metri, il bus numero 14 arriva direttamente in centro. Colazione discreta. Pulizia delle camere carente, organizzazione delle camere pessima (lenzuola sporche, capelli di altra gente trovarti sul letto, carta igenica spesso mancante dopo il riordino, da un 4 stelle non ci si aspetta una pulizia carente e un servizio approssimativo. Il tutto è stato segnalato ed abbiamo ricevuto un semplice ”mi dispiace” dalla reception. Personale ”addormentato ” praticamente quasi incompetente. Tutto sommato il soggiorno è stato buono.. letto grande,comodo. La prossima volta però valuteremo un altra struttura.

The hotel is about a 15-20 minute ride from airport The staff is friendly and accommodating the rooms are clean and comfortable breakfast is bigger than most and had lots of good variety and huge pastry selection with fruits and fresh squeezed OJ Lots of shopping and a wonderful restaurant nearby that our party of 14 really enjoyed Miraville Not as pricey as other cities and so quaint. Bologna city center more crowded, graffiti and not as clean. It has the tallest leaning tower in the world and you can climb all 498 steps. only 5 euro Very warm june and humid but at top of tower there was a nice beeeze