Hotel San Donato - Bologna Centro

The hotel is in. Great location perfect to walk around and there is a good few bars near by. The hotel is a bit dated but it was good service overall and comfortable to sleep.

Great location with great staff. The bell tolls every so often, but it is no bother. Shower is a tad bit tiny but bathroom is big. Lift is available but some rooms on level 2 has a few steps to conquer - do request a room that does not tackle this if you cannot lift your luggage for these few steps. One key per room, but key can be left at reception. We had 4 rooms all up and they mananged to get us all on same floor & close by, as per our request. Again, all the staff are great. Check-in is 3pm, check-out is 11am.

Fantastic location, in the very heart of the city. The room is tiny but clean, the balcony has a splendid view on the old town. The bed of the single bedroom is very small: it was good enough for me, but it might not be enough for a bigger person.

Posizione perfetta!!!!! Molto facile aggiungere i posti belli. Persone bravissimi, risolve problemi in qualche secondi 👍👍👍👍👍

We had a very disappointing stay here as part of our honeymoon. Staff on reception not at all friendly. The hotel is basic at best and I guess survives on the fact that it has elevated viewing areas from which you can see a fantastic vista of the city. The vista in our room, not so much. I could have cried when I looked out the window from our basic, insipid room. In fact, we decided we would leave and book elsewhere but our fee was non refundable so could not. There was absolutely no atmosphere and staff looked blank or indeed rather grumpily on as we passed. The corridors look like a hospital — no decor to be seen. There is no bar open at night to take drinks out to the terrace and we had nothing in the room — on checking out, we were asked if we had taken from the mini bar — there wasn’t one. When I told them this, they said there was it was just very well hidden. We had looked everywhere for this and still we are none the wiser. Breakfast is okay…nothing special. We wouldn’t have minded if we had booked budget accommodation for a quick city break but this hotel was costly.

Very disappointing experience with the hotel manager who preferred to argue for 35 minutes with us instead making a gesture to please us, the customers. I joined my friends for one night in the hotel. They had already booked two double rooms. I was asked to pay an additional amount of 30 euros at the reception which I did only to discover that my friend had already paid ahead the additional amount. In fact they asked her to cancel and redo the reservation through Booking and pay an additional amount, instead of just adding a name to the room as they were asked through email. After endless arguments, the manager only refunded 15 euros. VERY DISAPPOINTING

This is a good hotel with comfortable rooms, nice firm beds and sufficient closet space. The rooms were very quiet and clean. All of the staff were super friendly and helpful. The location is great. The only thing that prevented a higher rating was the breakfast which is not included in the room price. For €15/person you gain entrance to the buffet breakfast. It’s OK but nothing special. The pre-made eggs and bacon were cold, the orange juice not fresh. So it was OK but worth about half the price charged, at best.

We arrived in Bologna and our original accommodation had fallen through. This hotel was around the corner I went and asked if any rooms were available and what the cost would be. Manager said 100 euros. I left to get my husband, son and all our luggage. When we returned the rude girl at the desk said she couldn’t possibly reserve us a room we had to go online to do it (whilst standing in their lobby at the front desk at 5pm in the off season) in case somehow there was a double booking through the internet at the same time. Their WiFi wasn’t working we managed to book through the website paid 120 euros not the 100 euros promised and had the worst nights sleep of our trip. DO NOT STAY HERE! Dodgy rip off people and not good value for money.

This was one of my worst hotel experience ever: run down hotel, insipid rooms, horrible staff. The pictures on the site don’t correspond at all to the real thing. The walls were cracking all night long, so couldn’t sleep a single minute. Seemed like a 2 rather than a so-called 4 star. Just Awful!