The Piccolo Hotel of Boracay

I booked a room here from March 1-4. They gave me room 218 which is at end area of 2nd flr. The room is ok, I just don't like the location of the room. Pros: staff are approachable and nice. They will accommodate your request. Shout out to Gherson and the 3 receptionist who are always smiling when i give my keycard for safekeeping. Breakfast is good as well. Cons: yes it's true that the room is kinda smelly. There are mosquitos in my assigned room. Manong in the towel area is not very welcoming. All in all, i had a good time in this hotel

This place could be so good. The biggest issue here is by far the communication, they just don't know how to communicate it's like there was a culture of fear! There is work going on at 7:00 a.m. in the morning and nobody communicated this to anybody. There is a huge glass screen when you are greeted in this Hotel, you honestly feel as if you're a criminal in a bank. It's impossible to hear what they are saying through the glass for the simple reason is there is so much noise in the lobby or they have music blaring very loudly. I have no idea what the management does here i have the sneaky suspicion they just hide in the background, in fact when i was complaining with regards to my return transfer the manager left the cubicle and let the front office assistance deal with it. This is not the way a good hotel is run it's like they don't know how to deal with westerners. The breakfast while it's quite nice once they get it right, is predominantly cold you can see the kitchen and it's not far away. I have no clue how the breakfast gets cold from the kitchen to the table. it's like the kitchen prepared but the staff don't go and collect it until... oh it's too late. This place like i said could be really really good um yeah the air conditioning is not  strong in the rooms as you would have in some of the places and i read a review that said that the path outside was terrible in muddy, You know that's not true that's actually it's the same walk way that there is in all of the side streets in boracay in station 2. So like i said this place could be good it needs change in management and it needs that glass removed from reception a traditionally also needs communication training given to all of the staff or just class this is a filipino hotel i don't let westerners stay here. Staying in room 110 was difficult too as the lock is broken on the door, I sprained my wrist trying to lock it, staff try and help but it's broken Mr Manager I suggest you fix it! Other than that, room is nice and spacious, pool is like ice but great location and free beach towels for the three minute walk to the beach.

Dirty rooms, there is moist everywhere. Air conditioning is dripping, dirty bathrooms, extreemly small. Very disappointing. Not clean, smelly, dirty sheets, the balcony is not possible to enter because its like in sauna. Deffinitly not reccomend

Very comfortable and convenient place to stay. The hotel staff and facility is amazing!!

I booked a family room and expecting two bathrooms for a guest of 8, they gave me a big room and the 8 of us has to take turns using the bathroom. When we first stepped in the room, floor was very sandy and took them the next day to clean it. The elevator is small and not air conditioned. Food was mediocre and the place is quite a walk from the beach. The only saving grace is their staff, very friendly, accommodating and good customer service. Would I book again, no.

Indoor balcony , no ever used expect to have washing out . Swimming pools floor onto walkways (tiles) would not stay again

Hotel is good and staffs are very nice, except to the person handling the beach towels. They only give 1 beach towel per day/ person, if your beach towel gets dirty or wet, they won’t replace it. But we saw them replace some beach towel to other hotel guest, which is vey unfair. One of the downside also, if it rains, the alley outside the hotel gets flooded. Water from the sewage is coming out and your walking through it. So disgusting.

pool not safe for mobility disability. limited breakfast options and in small portions

Hotel was nice, staff were friendly, breakfast was great. However, hotel is not prepared to assist guests during bad weather conditions. During our stay (July is rainy month), street was flooded and guests had no choice but to trek the dirty water. Told the staff maybe they should have lots of boots ready for rent or have motorcycles to help transport guests. It was awful walking on flooded street. This place is great if weather is dry. Not good to book on rainy season. Hope this info helps you decide.