Hotel 5 bintang Boracay Island

The Shanghai-la Boracay was nothing short of amazing. The staff were very friendly, professional, and personable. The amenities were up to date and very nice! Robert and Nessar from the beach bar were so nice and made sure we were always taken care of! Melissa from the seafood restaurant was so kind and recommended many delicious dishes! The villa was definitely worth the extra money. It was very big and offered great amenities. The villa was spacious with different seating areas where you could enjoy the sun or relax in the shade! They warned us about “wild animals” but we didn’t experience any. The pool was very big and also offered seating to sun bathe while enjoying it. The ocean was very clean and crystal clear! The beach serving staff were great even when you didn’t ask for anything. They brought around cold towels and ice water. It was my friends birthday and they made many efforts to make sure she felt special on her day. This included cakes, decorations, birthday songs and so much more! Very nice! I would definitely stay here again if I visit Boracay. Some negatives: while very very delicious, the food and drinks were a bit over priced. I expected to pay more for a 5 star resort however I still considered it to be a bit high. Also, I wish the villa cleaning services came sooner rather than later in the afternoon. Maybe have a time selection for cleaning times based on guest preferences. The last thing would be to offer a later checkout or waiting services/ offer if you have a later flight. The airport is very small and very close to the hotel. The jetty ride is only a few minutes and bus ride is even shorter. It would have been nice to not wait in an airport with no accommodations for less time. Besides that, my stay was so wonderful! Would 10/10 recommend this hotel to anyone!

The hotel is rated as 5stars. It is far away from that if you expect a real 5 star hotel you will be disappointed. I would rate it like a 3,5 star hotel. The only category where the hotel reaches a 5 star level is at the prices for food and beverages as well any outside activity. The most worse was the transfer from Hotel to the airport. We get ask to pay 6000 Peso. My deeper question after that answer was what the costing will be if just get to the harbour the answer was - it is the same. the real costs for 5 person is around 2000 peso in total up to the airport departure terminal (the 6000 peso is a discounted price the price list of the hotel say 9600 peso). For a phone call as a customer service a fee of 4000 / 7600 peso for the hotel reminds me at business which brings you in jail. The same is for the drinks and food average double of the prices compare all restaurants we had visited and I do not talk about cheap restaurants. Furthermore, it takes typical 20 minutes for a coffee and one hour for a pizza in a non-busy time. The hotel itself have a nice beach location the pool is good and cosy the rooms are clean. I join a lot of 5 star hotel in Asia and middle east and I believe I can make a proper judgment about the hotel capability and costing ratio. The hotel is good just complete overpriced for what they are able to deliver. The guest is not seen as a guest you get easy the feeling the milk cow arrived let take all his milk. For me a one time experience never again.

Crimson is exeptional! Our 5 day stay has been wonderful. Staff are very professional, accoodating and very polite. They made us feel truly at home. Our room has the spectacukar view of the garden and sea. Jhonry at Saffron Cafe is phenomenal. We were taken care of every time we come for breakfast and lunch. He's very polite and professional as well. The only concern that was nited was the flies around the restaurant but it was addressed right away. We will definitely coming back on our next Boracay trip. We can't imagibe being somewhere else but here. Highly recommended.

There are two types of hotels in the world: those with management and those without. Paradise Garden falls in the latter, I'm sorry to say. For example, it took the friendly front office staff over an hour to check me in and the breakfast buffet is so overcrowded that there were no seats once you get your plate. Also, the wifi extended to the door of my room only so that I had to move the dest to the door to use wifi. Inside the room there is no wifi at all. This 1970's looking bare bones hotel is in a good location at Boat Station 3, just a little too far south of the action, and has huge grounds with several swimming pools. But the entire place has an unkempt appearance and needs a management team to remodel it entirely. I was there for a week in February and the weather was perfect.In all I ended up using over US $ 100 of T-Mobile international roaming data charges because the room had no wifi.

The receptionist more accomodate always smile and clean everyday their 🏊 so clean special ly near at beach🏖 but the food specially during breakfast hope improvement it make it more different not just common food that's all🥰🥰🥰🙏

I like hotel-hopping whenever I'm on vacation. My favorite ones so far are the ones in Siargao and bgc but Astoria Current here in Boracay is one of my favorites now because of the great ambiance and personnel. Vibes are everything. Aesthetic, music, and people make your vacation worth it and it's 100% worth it here. Thanks also to Kevin for being great and accommodating! 💛

I like everything about Fairways, it’s private and exclusive. Everything is here. They offer complimentary service for you to go around the facilities. They have 4 pools and a private beach. Thank you for your warm welcome, complementary room upgrade and a birthday set up. I really recommend here and will definitely book again soon. Its a really must try.

The whole stay made to perfection down to the last dot, lots of reasons to recommend Savoy to everyone, I'll try to make it short: (Do note that this is in a perspective of an introvert) Location: The hotel is situated in Newcoast Boracay, a few minutes away from the center, perfect for people that wants a bit of privacy and an access to a private beach which is accessible for guests on Hotels around Newcoast. Facilities: Aesthetically pleasing lobbies, gym access, swimming pools, amazing restaurant, and quipped restrooms. Mind you ALL places are clean, and has a great smell that's good on the nose. An available refresher on the reception area was a great idea, and y'all always have towels available to use for guests swimming in the pool. Just plain perfect! Room: We booked a Deluxe with 2 Single beds, everything was so clean! Working bidets, soft linens and pillows, a fast Wifi which is something I'd need if I will stay long while able to connect for work purposes. Working cold and hot shower, bidet, and has bathrobes and towels available! Again perfect! Transpo: Let me make this as a separate note as travel to Newcoast takes 20-30 mins, which is very far from Dmall, and expensive to rent an E-trike everytime we go around the island. Savoy's scheduled shuttle service was a great touch, specially to us who DIY'ed our way to Boracay. Our first day and we waited at Jollibee, hoping to be allowed to hop in on the bus even if were still about to check in. Kudos to Kuya driver that was more than happy to take us to the Hotel. (I didn't include the option van to the private beach cause we preferred to walk) Customer service: Now the last part and the crucial one at that, specially as a Supervisor working in a Customer service (Call Center), my expectations are high, and specific. I didn't expect y'all be working THAT hard. From the drivers, the front desk ladies who were very responsive and very welcomy and knowledgeable, those people working at the restaurant making every table spotless and preparing the meals, the guys that I believe is the life guard that oversees the pools, the securities around. Grabe kayo, I wish that all other hotel's follows the way y'all interact with your guests. out of 10, I'll give you guys 1000 for the rating. We wished we could stay longer, it feels amazing staying in Savoy, and we will definitely go back soon!

Our stay in Altabriza hotel was simply amazing! Everyone and everything there will make you feel like home (very fancy, high class home 😊). Starting from comfort, cleanliness, location, and all the amenities, like two outdoor pools, smoking area, restaurant, is just perfect! Food is super delicious! But PEOPLE! Heart and soul of Altabriza. They will treat you day and night as important guest, helping you in whatever you could need. I hope we'll be back there one day...

For the first two days of our stay it was okay tho the people who welcomed us were not comforting as other front desk crew are but they were still nice. Once you entered the lobby it was kinda dead place, you know there are people but they are like robots. It’s kinda dead place for me. The crew at Kuya J’s were fighting over personal agendas and it was in the morning. Imagine having your breakfast and hearing those personal fights of the crews, you haven’t started your day and that’s what you hear. Also the restaurant is also stinky. It gives you the vibes of the Estero in Binondo. No joke you’ll lose your appetite smelling the area and unfortunately you have no choice because that’s where your complimentary breakfast served. Lastly, we chose azalea because of the kitchen this is technically our kitchen but some of our family were staying at henann and other hotels. And since the food was in the place some of us are going in to eat. My niece and nephew ate in our room and since it was a bit late they stayed and decided to sleep at the room. However the following events are very inconsiderate on the Azalea crews. While we were resting the guard knocked to the door with a bit escalated emotion. He told me that the phone was not ringing the front fest were calling us it might be hung or whatsoever, so I checked the phone and it was in good place then I phoned the front desk and asked why. The crew told us that we were five in the room and we were only allowed just 3. I understand the situation but I explained what’s on our behalf I told him that they were just staying because we have food here and so forth. However he told me that I’m going to pay for the extra guests who were still a children (tho still another person) but again children so I told him just wait I’ll contact my family in other hotels where they were staying so I can send them off there. While it was hard to contact them since its in the middle of the night. So I phoned the front desk again and told him to give us a little more time because of the situation in the other hotel. But instead of understanding the situation he was like “ma’am okay but in 10 mins they should be downstairs or else we’ll charge them” uhm okay okay again I understand tho be considerate they were children I know the policy but I think it’s situational that can be understood. Its like yes you have a policy but at the same time you should be human first I guess. But it brings me back to what I felt in the first days. The place feels dead because of the people whose hearts like a robot. So never again. You booked a hotel not just for the luxury but the ambiance the vibe that you feel inside the hotel but its useless if people who are running the business doesn’t have a heart like a human. There are a lot of hotel and resorts that are same rate as they have like henann, Hue, Lime, Altabriza the prices are not far from here but you should pick them rather than here a place where there’s no heart like a parents, si