Ulasan Firstname Bordeaux

Good value for money. The only wish for the hotel is to replenish the drinking water in the room every day. Otherwise, the hotel is new, clean and spacious

The hotel is still very new, recently opened. Need more time to coordinate. However, the guest service was excellent. The fridge is in the common area.

Très bien, hôtel propre, personnel très agréable, une déco moderne et chaleureuse

房間不大，勉強夠用，有免費地下車庫，離中心區很近，步行就可以玩老城，非常方便。但是晚上空調會自動關機，不知道是不是環保原因。不過好在不算熱，還不錯。酒店招牌不是很明顯，不容易看到，門前是一條單行道，繞了兩圈才找到。

酒店好新 設施完備 有停車場 晚上十一點入住 前台效率好低 十二點折騰兩趟才把加的床搞定. 三口之家要訂的話會被要求必須加床 89歐 早餐不錯 有不錯的可露麗和好味酸奶

服務意識很差，缺飲料杯和盤子，食物被用完，不及時補充

Very nice hotel. we had a nice, big, bright room. It is very easy to access from the airport, just a TRAM A journey and the tram stop is next to the hotel. very close, walking distance to the centre, close to cafes and restaurants. very nice and helpful staff. Nice toiletries.

We were so pleasantly surprised by the warm hospitality and friendliness by all of the staff members at this hotel. It really elevated our overall experience and made our stay so much more enjoyable. Everyone was friendly, helpful and accommodating. They really made us feel at home. The room was spacious and quiet. We had a king size bed overlooking the view of the city. It was a nice upgrade and we were able to see the sunrise in the morning from this view. I also liked the decor of the hotel and the rooms, midcentury modern style with some quirkiness. We had dinner at the restaurant and the food was excellent. Cocktails were also very good. We will definitely come back to stay here. The trams in Bordeaux were super convenient to help us get around, there is a direct tram going to the airport right in front of the hotel. And downtown Bordeaux is only 15-20 min walk from the hotel. Great location!

10/10 for everything about FirstName Bordeaux. The hotel itself is beautifully furnished, very relaxed and modern. All the staff we encountered were friendly and helpful. The room was beautifully laid out and we had the best night sleep - even asked where they got their beds and pillows from! Had dinner one evening and the food was sublime. There is a tram station close to the hotel and this takes you directly to the airport. Hotel is close to other restaurants and about a ten minute walk to many attractions. Highly recommend. Diolch yn fawr FirstName Bordeaux

Unless you don't care if the hotel where you booked a reservation and made a first night deposit gives away your room, do NOT book a room at FirstName Bordeaux -- which, by the way, is a Hyatt hotel. My wife and I were traveling from Amsterdam to Bordeaux but when our direct flight was cancelled, I called FirstName Bordeaux, where we had booked a reservation, to let them know that we were catching a later flight and that we would not arrive till close to midnight. We were told not to worry, our room would be waiting for us when we got there. When we checked in that night, we were informed that the room had been given away despite the promise to hold it and that the hotel had found us another room elsewhere in the city and that since they couldn't reach a taxi at that late hour, we would have to walk there. We chose a Hyatt hotel because we figured it was a reliable chain. Boy, were we wrong! My advice -- try any other hotel if you're planning to visit this elegant city and don't want to be wandering around from hotel to hotel at midnight.

We loved this hotel and the location was perfect. Great walking distance to everything. Staff were wonderful. Direct access to and from the airport right outside the door. Bus G one street over takes you to the train station. Transit and people in Bordeaux helpful and friendly!

Very nice modern looking hotel, with very nice staff in all its facilities, from reception to the restaurant and bar. Very spacious rooms, with soft and comfortable beds and pillows, which together with the quiet atmosphere achieved by a very good soundproofing of the rooms, allow a very good quality of sleep. The breakfast buffet is very good.

A great hotel, finally showing traits of what a 4 star hotel should look and feel like. Great location, friendly, happy, helpful staff, big, bright, clean rooms. Good quality tea and coffee. Love the communal kitchen with access to clean, cold filtered water and juice. Loads of charging facilities. The automatic vacuum in the hall is a funny but welcome sight. Pillows which don’t smell stale. Only things I suggest is locking the huge bottles of gel and shampoo so uncivilized guests don’t tamper with them, putting the duvet in a cover rather than between two sheets which is annoying. Slippers since a trip or two to the kitchen is likely.

Great friendly staff, clean comfortable rooms and top notch dining. We enjoyed staying there in a very nice location.