sonjU718
22 September 2024
Where to begin. How about with the absolutely rude receptionist, Jelena Slovaki (spelling is wrong, but it's close enough to identify her). She was yelling at people during check-in because we didn't want to leave our passports at the front desk overnight for them to be scanned. We insisted that she scan them and immediately return them at check-in. Then, after discovering a dirty room, with something (mushrooms?) growing in the bathroom, I had to go back to see Jelena. She said maybe they are magic mushrooms and I should try them. So unprofessional. She said she would send a housekeeper up to my room. Never showed up. 4 people in my group had dirty rooms. It's a reasonable expectation for a 4-star hotel to be clean, and well kept. Not only was the room dirty, but the furnishings were as well. Even the cloth chair covers in the dining room were dirty. There were discarded napkins under our dining table, and we were the first to use that table when the dining room opened for dinner--must have been left over from breakfast. This place needs a lot of work and attention to be a 4-star hotel. Do not book this place. Oh, and the internet is extraordinarily slow.
Terjemah