Pengguna Tetamu
12 Januari 2023
It is a nice hotel with a good service, good location and friendly staff, however it is overpriced in our view and some features (expected from a 4-stars hotels) are missing. Pros: great pool and big enough to swim, a shuttle bus to the ski lift, good location, good food and helpful staff, pets allowed without extra charge. Cons: the hotel room wasn't as big as described in the reservation (very small in fact for it's price), no mountain view whatsoever, there was no tea or coffee maker in the room (only charged at the hotel bar) or bottle water available, the hotel restaurant wasn't offering à la carte choices (only fixed menu of the day), wellness part not impressive and was only partially open (jacuzzi was broken for all our stay and steam sauna always off). Also, only some rooms are updated - part of our family stayed in the old part that wasn't worth the price - rooms, as well as bathrooms need updating! Generally, hotel is partly updated and it's decoration inconsistent (nice X-mas decoration would be appreciated over holiday season too).
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