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5-bintang

InterContinental Boston, an IHG Hotel
4.7/5138 Ulasan

InterContinental Boston, an IHG Hotel

Boston City Center Boston|1.42km dari Old North Church
Watch out where you staying ! We’ve been using intercontinental hotel very well for couple years We live 5 hrs aways from the boston city Every time when we spend some time in the city we always book intercontinental hotel cause this hotel service, cleanness everything was so perfect. It worth, we loved it But lately we are very disappointed of services.last night we stayed was worst experience ever had at intercontinental hotel We stayed a night First. There is No robes. I tried to call lobby so many times! no answer . ( I had exactly same problem couple days ago when we stayed at your hotel. I had to go downstairs to ask for robe) Second. No answer lobby phone as I mentioned at first we’ve tried to call lobby so many time for services. ( Cart, water, etc) but NO answer Every time when I need I had to go Downstairs.. (Until last year? You guys were so good! since this year summer! I believe that you guys were NO answer AT ALL) Third. This is major !! We had a flight next morning so we booked your hotel as usual but we got connection room that I didn’t know even when we are check in there is nothing mentioned We were about to fall asleep around 12am and we hearing some grrrrrrr grrrrrrrr I thought A/C had something problems and we realized we HEARING someone’s snoring our next door!!!! And we couldn’t sleep at all stayed all night to go the airport next morning …. I got so mad… we paid for a night $550 at 5stars hotel and no sleep …no comfort there is no difference $80 inn out there.. So i claimed it next day when I checked out There is one lady who helped me checked out she told me she cant do anything with it but she will give me Email address of manager so i can claim through them But Email also Wrong ! What a WORST experience ever Years of good experiences have all crumbled this year. Anyways watch out where are you staying the room

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Lihat Ulasan Tetamu untuk Hotel di Boston

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Hyatt Centric Faneuil Hall Boston
4.3/5102 Ulasan
Boston City Center
立地もよくコスパも最強な気がします。近くにはクインシーマーケットがあり基本なんでもあります。 しかし、シャワー室が小さいです。
Club Quarters Hotel Faneuil Hall, Boston
4.2/5120 Ulasan
Boston City Center
The room was very clean and modern. The staff was wonderful also. I would definitely stay again and loved the connected pub for food.
Boston Harbor Hotel
4.6/5108 Ulasan
Boston City Center
Sangat sangat baik! Hotel ini telah memberikan peningkatan dan tingkat tinggi dengan pemandangan air. Akan memilih untuk tinggal selepas itu. Boston Harbour hebat di malam hari, kebersihan hotel
Boston Marriott Long Wharf
4.4/5103 Ulasan
Boston City Center
For $600 a night, a warm shower is not an unreasonable request. After spending a long day in the car, all I wanted was to relax. Unfortunately, there was no hot water in our room. Hotel made excuses that they knew the hot water was out, but didn't know which rooms were affected (so maybe give us a heads up about the cold water before you give me the room card, so I can let you know before I get in the shower) Manager tried everything to avoid giving compensation for the inconvenience of not providing a basic requirement of a hotel room. Finally, took off $100 off the bill, but acted like that was unreasonable. Seriously.
Residence Inn by Marriott Boston Harbor on Tudor Wharf
4.2/5103 Ulasan
Overall decent clean hotel and great location but we had some issues with service which is why we only gave 3 stars. Parking on website is misleading. It states they have valet for $50 and park yourself for $20. What they dont tell you is if you park yourself its only for 4 hours, totally misleading. We parked in municipal lot, no in/out privileges for $34 per night. When we talked to front desk about misleading parking they simply said that's the way it is Got there first night and asked for an extra pillow. Told they would bring it up. After waiting 2 hours called front desk and they answered by saying hello we dont have any extra pillows. I asked if they were going to tell me that and they told me they just realized it. Not good service. Housekeeping every other day only. They knocked on our door at 830 in the morning. We asked that they come bcak later. We came back to room at 6pm to find they never came back. Breakfast was ok, but it was free. Shout out to the staff who handled breakfsst, they worked hard to keep everyone fed and kept the place super clean. 24 hour coffee was good but also empty several times during our stay and simply removed and not replaced. No dish soap provided for kitchenette. We would likely stay here again for the rate knowing that service might not be perfect.
Wyndham Boston Beacon Hill
3.9/5104 Ulasan
Boston City Center
離TD Garden很近,附近有wholefoods 和 cvs,都比較方便。房間設施比較舊,隔音還行

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