Hotel berhampiran Wentworth Institute of Technology, Boston

The hotel room's thermostat was set at 68 degrees F when we entered but we found it to be quite warm, so we turned the thermostat down to 65 degrees, then further to 62 degrees because the room was still quite stifling. Around 2:00 a.m., uncomfortable and sweating while trying to sleep, we called the front desk and told them that we had lowered the thermostat to 60 degrees F but that the heat was just as warm as when we first entered the room (there was no way to measure it but I'm guessing it was close to 80 degrees). The front desk told us that the thermostat only controls the heat; that is, lowering the temperature will not actually cool the room or turn the heat off. They told us that the only way to stop the heat was to turn it OFF. We were also advised to open a window, which we did; but the noise from the city outside did not help us get a good night's sleep at all, and the room took a while to cool down enough to be able to sleep comfortably. This one issue---the extremely warm and uncomfortable room---is enough to make us not return to this hotel in the future.

這是第二次住這家酒店了。四季的基本住宿條件，比如被子、枕頭、空調、衞生間、房間開闊等，這些都不需質疑，肯定是很優秀、放心的。樓下的有一家優質日餐，新派的。SPA很好。唯一不如波士頓老四季的酒店是，房間衹是很現代，沒什麼風格。

Nice stay at the Sheraton. We had a recently refurbished room. It was excellent with a comfortable bed and very nice shower. There was an amazing view of the Charles River which was a bonus. The location of the hotel is great with an adjoining mall and lots of eating places. The HOHO bus stop is very close by.

Great location and walkable, very close to restaurants and shopping area. I feel they are a bit understaff in general. Housekeeping service is very good and attentive, provide enough bottles of water for my specific needs.

Very nice hotel with spotlessly clean room. The bathroom are very clean too! Free water. Great service 10/10

Great location for exploring Boston with subway and bus service a very short walk from hotel. Subway is cheap and very efficient way to get around. Hotel rooms are spacious and reception team are very welcoming and helpful. If you want to visit the theatres or Chinatown both are only a few minutes walk. Like any hotel there are downsides.... The includes breakfast option is not correct, you get an allowance towards breakfast which does not cover the cost, also breakfast service can be very good or very bad over the 8 days we stayed we experienced both. Evening meals are OK but you can get much better a few minutes walk away. Whilst the hotel is generally well sound insulated for an old building which has been sympathetically converted to an hotel it does not help on a Saturday night, The local nightclub is extremely popular with long queue's down the street, the ones who cannot get in seem to have a weekly rave on the adjoining multi storey car park until around 3am. The noise is incredible and despite this being a weekly occurrence the hotels complaints seem to be ignored by the local authorities. My advice is to either be prepared and accept the inconvenience or avoid staying on a Saturday Night, the same applies to all the other hotels in the immediate vicinity, especially the one with the Candibar nightclub in its basement! Overall a good hotel which could be even be great if the onsite restaurant was improved, the ”includes breakfast” listing was correctly worded, and the local authorities took action about the unsociable noise. Final word of praise for the super reception staff who really go the extra mile to help you enjoy your stay.

Service is very good , staff very friendly, allowing me to check in early and late check out. Shuttle service is convenient. Room is big and clean. I have a satisfying stay!

住了兩晚，發生兩次斷電，一插吹風機就跳電，咖啡機、充電接口都不能用。酒店工程師説是電路太敏感。 酒店不提供瓶裝水，讓自己下樓去接過濾水；捲筒紙沒有備用的；客房部送東西很慢；毛巾比較舊；Wi-Fi連不上，輸了房號和名字説不對；退房是上午十一點，第一次遇到。 總之，住宿期間各種小問題讓人感覺不愉快，不會再回來。

The hotel is about a 8 minute walk from JFK UMass T station; from there it’s quite convenient to get to downtown Boston. The room is clean and large, albeit the furnishings are a bit dated. The bed was comfortable and there was good chairs and furniture available for a couple to use. Didn’t try the breakfast or the cafe, but it seemed decent from what we could see.

Love the convenience of this hotel and it’s very clean. Everyone is very friendly and helpful and there is a walkway tunnel right to my terminal from the airport. I would definitely recommend staying here and the restaurant is also very delicious.