Hotel berhampiran Friends of Boscombe Chine Gardens, Bournemouth

Excellent location…close to the beach, 10-15min walk from train station and 5-10 min walk to get to food shops. Room we had was excellent value for money, paid for a standard double and got a family room! Staff friendly and reasonably helpful, we asked for a couple of cereal bowls and spoons to take up with us one evening but only went away with one bowl and no spoons lol…no explanation why!! Overall is best cheap hotel we’ve stayed at in Bournemouth .

Hotel staff polite , helpful and informative. Room on the third floor, lift didn't go from ground floor to third floor directly, there were some stairs. Have mobility issues so it was a bit of an issue. There was a way up but it was quite long. Breakfast was extra, didn't have breakfast as I don't eat much. Bed nice and big and comfortable. Room warm, I'm not technical but the radiators didn't really work. Didn't complain as I was only staying a few days, and the room was warm. Room decorated clean and tidy, furniture worn and out dated. Bathroom just a few things needed updated. Shower excellent, lots of hot water and lots of pressure. View from windows was the back of hotel, it was the back end of hotel. I have not had much experience in staying in hotels, this was OK for me, bar area was massive, lots of comfortable sofas and chairs.

Had a brilliant time the best hotel around and the foods excellent and service Is brilliant also perfect and the price is affordable and cheap 👌

Love this quirky hotel! Very reasonably priced, every room we’ve seen is spacious and welcoming. Overall standard of cleanliness is not perfect but acceptable, bedding and bathrooms always clean and fresh. Good location but at the top of quite a steep hill so a free workout if choosing to walk from town! Staff friendly and accommodating.

We hired the function room at this Hotel for our 50th Wedding Anniversary Party and must say it was excellent from the organiser at the Hotel (Lisa Dowdall-Souza) and the rest of the staff who went above and beyond to be helpful especially (Keiron) on reception who doubled as a bar-person in the evening, all in all a very good experience.

When we arrived our first impression was not good. It looked very run down and dirty. Went into the reception which lifted my spirits a bit as was nice and clean and looked fresh. We then went to check in which took a while so whilst they were sorting that out went to use the toilet and it was dirty and no hand dryer or towels to dry our hands. Finally got our key so went upstairs. Entered our room which was very small and had stains all over the carpet. My husband went to have a shower but the hose was only tall enough to reach his stomach! I then went to have a bath and the plug was jammed so couldn't empty it. We then went to make a cup of coffee and went to fill the kettle up from the sink taps to be running yellow! When husband said about this the man on reception said sometimes you need to run it for some time! As you can imagine we did not make ourselves a coffee. Only good thing about the room was the beds were clean. Curtains didn't close fully so had all the lights from outside coming in and lots of noise coming from road. Went downstairs in the morning for breakfast it all looked lovely until we tried the food. It was not good at all and I ended up having just a crossiant and leaving. For the price we paid of £160 for one night I can well and truly say it was not worth it at all! We were very disappointed as we don't get away much and was hoping for a nice night away. Also when we booked it said they had an outside swimming pool. We went to have a look at it and it was completely empty apart from a dirty ashtray in it

Stayed here for a couple of nights with my son. It was in a great location 10 minutes walk to the beach 5mins walk to the bars and restaurants would definitely stay again great for family and friends. The room was lovely and clean, comfortable beds even had a lovely lady knock on my door the next morning and asked if I wanted a coffee or tea!!

Stayed couple of nights it was cheaper to park out on main road then what it was to pay hotel for parking, Room a bit on small side with small tv on the wall, didn’t pay extra for breakfast so don’t know what it was like or have time to use the amenities, our room was clean and bathroom was clean would definitely go back to hotel

The hotel itself is a little tired but the room we stayed in was spotless we had clean sheets and towels every day room was cleaned every day. Staff were so helpful and friendly,myself and our 7 year old used the pool and games room every day .We only booked for two nights but we’re lucky to book the same room for a extra night .would definitely recommend Laguna Hotel already looking to book up for 2024. Considering it was the school holidays we found Laguna Hotel very reasonable priced, especially considering all the fascilities they have that are included in the price of your stay.

Great location for daytime but not so much for night. Very noisy outside until at least 3am. We had a family room and it was excellent. Loads of space in the main bedroom and then a separate bedroom with two single beds. Beds were really comfortable. We only ate breakfast in the hotel which was buffet style. Large selection available and it was very good. The car parking at the hotel wasn’t great. We had to drop our cases then find alternative parking. This was not easy as all nearby car parks were full - cheerleading competition on at BIC. We really enjoyed our stay and would return.