Hotel 5 Bintang Terbaik di Bournemouth

Joined the Nici Spa 3 weeks ago and couldn’t be more impressed! The pools, the gym, sauna, steam room, and other facilities are all excellent. Amy’s staff team are all very welcoming and helpful. In addition the various classes and instructors that she has timetabled are all excellent! After less than a month my wife and I are already feeling the benefits! I couldn’t recommend more highly. Keep it up!

Ultimate holiday destination at Dorset, SW England, with sun, beach, sea and pool (and lots of bubbles), friendly staff, vacation mood and good nibbles. Always busy always happening :)

A very easy stay at Durley Dean, myself, my three daughters and the two dogs all shared a family room. The family room had a very comfortable double bed and a set of bunk bed.

Great location for daytime but not so much for night. Very noisy outside until at least 3am. We had a family room and it was excellent. Loads of space in the main bedroom and then a separate bedroom with two single beds. Beds were really comfortable. We only ate breakfast in the hotel which was buffet style. Large selection available and it was very good. The car parking at the hotel wasn’t great. We had to drop our cases then find alternative parking. This was not easy as all nearby car parks were full - cheerleading competition on at BIC. We really enjoyed our stay and would return.

We visited for a family diamond wedding anniversary. The rooms were clean and spacious. The reception area smelt lovely! The reception staff were extremely helpful and polite and leaving a little gift for my in-laws for their anniversary in the room was also a lovely touch!. Breakfast was a little difficult due to extremely limited gluten free options but I managed. I was advised to scan a QR code but it didn’t give you a breakdown for each item just an overview . Would have expected maybe allergens on the signs for the food in the buffet. We stopped in the back of the hotel which had a long corridor with three small stair cases which was awkward for my elderly mother in law. Advice for future travellers contact the hotel in advance if travelling with people who are uneasy on their feet so you can request a room without these staircases. I think an addition of a handrail for each staircase would be a great benefit. The bar staff are excellent and very chatty and friendly, Wonderful views and overall great facilities!

Had a good welcoming. Front desk employees work fast and professionally. My room was on the 7th floor and I had a nice city view. Rooms are clean and all the necessary amenities are provided. Unfortunately there was no available time in the spa in the morning.

We had a 3 night stay here, during some refurbishment of the reception area, this did not impact on our stay, and when we left the area was looking good. We stayed in the Lily suite a lovely choice which looks newly decorated and fitted out to a very high standard, we both particularly liked the bathroom and star lights! We used all of the hotels facilities treating ourselves both to a hot stone massage which was delightful and relaxing. A nice pool with sauna and steam room. We ate in the brasserie on our first night, the food was top class it surprised us that throughout our stay that only a few guests choose to eat here. We had the catch of the day and it was lucky for me that it was Skate a particular favourite the good food was matched by the service, the only thing that did let it down was the state of the table which looked grubby and needs replacing as does many of the wooden tables. Breakfast was buffet style plenty of choice and again very good. The staff throughout the hotel were very good and special mention to the barman who was very friendly and attentive during our stay. Reception could be more welcoming and friendly especially when you are the initial point of contact during your stay and early impressions count. Overall a lovely break and The Connaught is a hotel that I would highly recommend and return to.

We were at this property during the Easter Bank Holiday weekend. The hotel is close to the Bournemouth Town Centre. I cannot say that this is walkable to the Beach. It takes a good 5 mins drive to the beach from the hotel. The Good things The reception team is fab especially Mikolaj. When we arrived the room was not ready as we arrived an hour early. He offered us free drinks while we waited for the check-in. The breakfast was good. They serve the hot breakfast on small plates rather than letting the guests make the mess. I liked this concept. And of course, you can order omelette or French toast which the cook happily makes for you. The onsite parking is small and cramp- try basement The worst part This is a pretty standard no frills hotel. It didn’t feel like a mid-range property either. The worst part is the dinner- Both the food as well as the staff. The food felt like heated from frozen- pretty bland. And I would not rather comment on the staff including the manager. I found it amazing how rude a person can be while working in an hospitality industry- the lady with grey hair (I don’t want to name and shame in the public forum. I was equally disappointed the way the matter was handled by the person who introduced himself as the manager.

A very conveniently situated hotel, just a minutes walk from the beach and lovely green park in the town. Parking access was in a multi-storey carpark immediately opposite the hotel which was very convenient. The room had a great view of the pier and sea view. It was a nice spacious room and clean, but I'm not sure I would call it luxurious. Maybe 20 years ago it was a luxury hotel, just needs a bit of a refresh of furnishings etc and freshen up of decor. It was clean though and the restaurant was alot more modern and fresh. All staff in the hotel and restauraunt, were very lovely, patient and super helpful, a real asset to the hotel, as even when very busy the receptionist that checked us in was smiling and upbeat. If you need an extra bed for your child, ask for a room with a sofa bed, as the pull out bed for our 12 year old son was not adequate for his size at all and very uncomfortable, so he ended up sharing the double bed and my husband had to sleep on the floor, so the sleeping arrangements were not great. The pull out beds would be fine for a child up to 5/6 years old I reckon. My son, like alot of kids, is always looking at insects etc and found a couple of syringes under the bushes immediately at the front of the hotel and I did have to remind the hotel staff a second time the next morning, that they were still there and they needed to remove them, that wasn't nice. But no issues inside the hotel.

A great room, extremely comfortable bed and the best pillows ever! Stayed 3 nights for a family wedding. Food was excellent with plenty of gluten and dairy free options. What makes the hotel really stand out is the lovely, caring staff. A special thank you to Jacoby and his team for looking after us and to Eva for thoughtful touches and a lovely welcome. A very special stay.