Hotel berhampiran The Parish of Winton, Moordown and Charminster, Bournemouth

Best hotel I've stayed in across the UK. It's not meant to be a 5 star I know but I'm not sure how much more the staff would need to do to get the 5 stars. They've been very decent with me and my Mrs where other hotels would have been looking for reasons to moan and more and they manage to treat us properly whilst keeping all the other guests happy too. Couldn't be happier

A little bit faulty towers but overall was great ‘budget luxury’ for me in a really convenient location. Lovely old hotel beautiful bar area overlooking outdoor gardens. Comfortable chesterfield lounges and sometimes live music and dancing. Rambling hall ways and stair cases. So your room could be a bit of a walk away through funny little hallways around corners and up stairs so check this before leaving the check in desk! Heaps of people had trouble finding their rooms. Then key cards aren’t programmed properly on several occasions I had to walk back to desk and back to room. But apart from having to wipe some mould off a wall …. overall I was happy with stay and location as I got a good deal on Trip.com £35 nite. And they upgraded my room from no window (is this even legal? To sell a room with no window) to a small double with opening window and bath. So I was happy. There is no servicing of rooms so if staying a few days you need to ask housekeeping or front desk for more supplies. Finishing off my coast path walk this hotel is located a 25min bus ride or 15min train ride from Poole. Located right next to Bournemath Beach, promenade and pier in Bournemouth on bus routes 5, M1 and M2. Catch the number 5 bus from the train station to drop you a few meters from the door on Bath Rd. For walking coast path bus 50 leaves from top of Bath rd to Swanage for £2 including the ferry crossing at Sandbanks then you can catch another bus to Durdle door should you wish. Check bus times. Walk on ferry crossing from Shell bay to Sandbanks is free or £1 in other direct (Sandbanks to Shell Bay). I walked to Sandbanks from the Bath Spa Hotel along the beach promenade. Really nice long walk. The hotel features a good buffet breakfast for £12 and average quality buffet dinner (on the night I went) for £15. There was enough tasty items to make it worth while for me. Get in early as they stop replenishing the food if not busy and things run out. It’s a lovely dining ambient overlooking beautiful lawns and outside lounging area. Staff in the dining area were really lovely and helpful and happy. I didn’t use the pool and hot tub but it looked great in a separate conservatory outside area. Some staff were 5 star in their service one bar girl was almost rude and very unhelpful when I asked about wine she just said ‘I don’t know’ and didn’t refer me to the drinks list until I asked a few more questions and she finally said ‘yes there on the bar’ as if I should have known that detail. The rest of staff most helpful and friendly after I stayed a few days. The hotel is vast and a bit like a rabbit warren. One room they gave me was up 21 stairs and I said no way am I lugging my big suit case up there so she changed it to a lift floor no problem. So check these details and don’t accept what you’re unhappy with otherwise they try get away with things if they can. Stand your ground.

Entrance and lift area not cleaned for ages, room in poor condition, tv smashed, curtain with aged holes, wall scartched with potts, radioator rusty, true we had a dog but that doesn't mean we didn't want to stay at a 3* hostel, we payed just like the rest of the customers, our the room was not 3* at all not even one star. Staff at the reception was friendly laundry and towells clean. Hope the bad things will be remediated.

My wife & I enjoyed a 3 day break at The Connaught last week & were pleased to be told we had been upgraded from a Superior to an Executive room, which was huge & very comfortable. All the staff we met were courteous, friendly & very helpful & the food delicious. I would not hesitate to recommend this hotel to anyone.

Joined the Nici Spa 3 weeks ago and couldn’t be more impressed! The pools, the gym, sauna, steam room, and other facilities are all excellent. Amy’s staff team are all very welcoming and helpful. In addition the various classes and instructors that she has timetabled are all excellent! After less than a month my wife and I are already feeling the benefits! I couldn’t recommend more highly. Keep it up!

Bilik double bersih yang pelik dan luas yang kami miliki untuk satu malam. Walaupun ketika kami berada di jalan yang sibuk, suara tidak mengganggu kami kerana bilik dan tempat tidurnya sangat selesa Saya akan kembali dan menggunakan hotel ini tidak lama lagi

The room is much bigger than what i expect. Services from reception desks are extremely friendly and excellent, especially one lady from Kandy, Sri Lanka. The food is great and you can take fruits away as well. Amazingly, there is poole lake just 200meters behind this hotel. And beach side is nearby as well. I will choose to stay in same hotel if i travel to Poole again

Stayed here before and the breakfast was always included. Now it is an extra so when we arrived for breakfast we were told it was £15.95 pp. We went ahead and had the breakfast. The breakfast was no way worth £15.95 each fortunately they only charged us for 1 breakfast instead of 2. The bacon was described as crispy!! I think burnt to a crisp descibes it better. poach eggs over cooked and the toast was more like warm bread. So why would you walk 152 steps to pay £15.95 for that. When you can walk 40 steps and go to Aroma for a full English with tea or coffee for £7.95. or walk 172 steps and go to Wetherspoons for £4.99 plus £1.69 for unlimited tea & coffee. Will be staying elsewhere in the future.