Hotel berhampiran Bracknell Library, Bracknell

There was a mix up with the description of the hotel amenities in the app....the travelodge visited did not have a bar/restaurant also the hotel had not gone through modernisation renovations so lack of USB and mains ports

This place is trying to be everything; and it is missing the mark. Had to check ourselves in, which didn't phase us as we are quite tech savvy. But we had booked as a Legoland package so we found someone to ask for the goody bag and the lady looked at us like we were inconveniencing her. Asked same lady about food and was told we would need to book as it gets busy - booked for 6pm. Went to the local swim park - came back (starving 5 year old in tow) only to be told there was no reservation for us. Luckily the lovely lady on the door managed to find us somewhere. Kind of wish she hadn't bothered. Food wasn't great - husband actually wouldn't eat his main. Took ages to come. Becky (I think that was her name - short bob, brown hair) was the only thing that stopped us making a proper complaint. She was brilliant, despite being rushed off her feet!! Got to the room - only one toilet roll, not even full. Used it - went to ring reception for more, no phone. There was a QR code to scan to start a chat with the reception team. Very long winded. Did it - heard nothing back. Next day put the ”Come in” sign on the door hoping they would replenish - they didn't. Breakfast was CHAOS. All crammed into a small area - absolutely no flow at all. Bread ran out twice - guests had to ask for it to be replenished. Glasses for juice were still hot from coming out of the dish washer. The food was decent - much better than the evening meal we had. If you are looking for a basic stay, this will be adequate. Comfy bed. Clean(ish - there was a boot mark on the shower floor) But customer service (apart from Becky) was non-existent. Gym. Hotel. Sports bar....... doing a lot, but doing none of them particularly well.

非常棒的鄉村旅店，感覺像在家一樣。周邊的環境很美，每天都會給房間供應充足的咖啡膠囊。樓下的餐廳很好吃，早餐是點單的，如果你多住幾天可以嘗試不同種的選擇，甚至可以要求額外多加食物品種，服務生都很和善熱情，雖然有時候他們很忙，不一定馬上過來接待你，但這都不妨礙你在這裏的愜意。

早餐天天一樣，吃到快吐，床單床鋪有塵，在英國🇬🇧朋友接我去酒店時我檢查酒店衛生問題時，一看床上有頭髮，有塵埃，我第一時間想投訴，可是朋友說了算了，就沒有理了.第二天第三天依舊也是，我都快要瘋了，跟Trip.com 客服反映之後酒店職員他們上來拿了毛巾給我就不了了之了😰

The food made by Smriti was really delicious and the hospitality provided by Sabin was very good. The location of this is quite convenient as it is close to restaurants and shops. There was lots of parking. The room and bathroom are a good size. They are also quite nice and clean.

This hotel has a great central location and is well maintained. The staff has been very accommodating and helpful, especially Faisal Aysha who helped me with early check-in and moving my luggage. Breakfast is a little pricey but has plenty of good, hot food available.

Absolutely gorgeous stay at the Great House , perfect location for our weekend as it’s so close to Henley and the 80s Rewind festival ! Lots of others had the same idea and we were so grateful we booked this hotel - had dinner at the Coppa Club the night before which was completely gorgeous - highly recommend the food here and the service by Jacob was excellent - his name didn’t appear on the survey we filled in after so well give him a shout out on here as he was excellent ! Oh and you must get the sticky toffee pod for dessert - to die for ! The location is wonderful and we will be back - it is a bustling and busy site with events etc so can be a bit noisy and they do make you aware of that but it didn’t bother us at all

Really good location, good vibes and staff is really co-operative and friendly specially sohabh

Wasn't impressed to receive text whilst abroad to say if we checked in late our room could be let. We were flying back and couldn't guarantee getting there at 3 pm. Had to get family member to call to explain. There are 2 Travelodges, one each side of the motorway. We booked the westbound one. Both have the same postcode. Our satnav only recognised Eastbound side. Result was they couldn't find our reservation. Apparently this happens a lot. Staff redirected us so only a few minutes and a few miles delay. Our arrival delayed by difficulty at Heathrow,ie Terminal change and over an hour and a half hours delay before passengers could access luggage reclaim. Staff shortages. Arrived at nearly midnight. Only Costa open at services. However, staff at hotel helpful. Situation good and quiet despite proximity to M4. We were very pleasantly surprised. Room clean and plenty of space, bed comfortable, coffee-making facility welcome. Bathroom fine and water hot. Slept really well and plenty of choice for breakfast with services placed only a few yards away but not causing any noise problem at the hotel. Enjoyable stay. Pity about postcode confusion Maybe explanation to take westbound services turnoff given on website when booking would avoid confusion and save people being taken to the eastbound site. We were worried when satnav told us to pass westbound services but assumed hotel was approached by another turnoff shortly after. It would have made our arrival far less fraught to have been aware of the fact there were Travelodges BOTH sides of motorway. The hotel itself was good and gave us a comfortable night.