Hotel berhampiran Bastionul Fierarilor, Brasov

Plus: Emplacement central, Accès rapide à la place et au centre historique. Prix attractif Moins: La chambre ne correspondait à aucune de celles en photos sur le site. Insalubre et vétuste, draps tachés, présence de cheveux dans les draps, frigo très bruyant, mal insonorisé (bruits venant des autres chambres et ballet des femmes de ménages dès 9h), tables de nuit poussiéreuses, j'ai dû faire le ménage dans la chambre avant de pouvoir m'y installer. Pas de pression au robinet et dans la douche, très compliqué de prendre une douche avec un si petit débit d'eau. Serviettes tachées et déchirées, rideaux occultants trop petits pour couvrir l'intégralité de la fenêtre, donc réveillé dès 5h du matin par les rayons du soleil.

We stayed in room 514. On the positive side, the rooms were very big, the bed comfortable and it was quiet at night. Generally, the hotel would benefit from refurbishment as many areas looked old and tired. The air conditioning worked well and the mini bar was quiet, unlike those of other hotels in which I've stayed. However, there were numerous negative points which need to be addressed. The most annoying was the shower - too small, screen too short and leaked, water taking 8 minutes (sadly I did time it as it happened every evening) to warm up in the evening. What a waste of water and a direct contradiction to the sign encouraging guests to re-use their towels. The basin struggled to fill up as its plug didn't work properly, then the remaining water was slow to empty, whilst making loud gurgling noises. Remind your staff to clean under the rim of the toilet (see photo). The drawers in the bedroom needed attention as they struggled to open and close. Despite hanging the label on the door, indicating that we'd like the room serviced (mainly a need for fresh towels from mopping up the leak), this was not done and it took 3 visits to reception to get said clean towels (1 from the tour guide and 2 from myself). I was told that rooms were got ready for new guests before existing guests' rooms. Preferential treatment for new customers whilst the old ones don't matter! Clearly the hotel was understaffed and they ran out of time. On the third morning of our 4 night stay; breakfast proved to be a real ordeal. Only one coffee machine working for the whole hotel, lack of food due to so many guests and the supply not meeting the demand. It would help if guests did not help themselves to breakfast provisions and make their lunch rolls from them!! Having addressed my concerns to the manager, I did not feel respected and valued.

Although so close to the pedestrian street and the Council Square, you have a panoramic view of Brasov and Tampa, there is a lot of vegetation, a neighborhood with chic houses with interwar architecture. Everything renovated, modern in terms of utilities but keeping many details retro in harmony with the architecture of the house. Cleaning, excellent mattresses for a good night's sleep, small specific details for 4 stars, rich breakfast, from fruit to cakes, including smoked salmon in abundance, and the breakfast interval is very generous, up to 11, which is rare. The terrace is beautiful. Very beautiful and impeccably clean bathrooms. We had a single room in the villa and a studio with generous space in an annex building, renovated in minimalist style . Rooms with minibar as well as tea, coffee, water from the house. The villa has about 6-7 parking spaces but there is the possibility of parking on the street or in the parking lot arranged nearby .

First things first - booked online, pictures looking great , upon arrival the situation changed slightly ... even that we booked the 4 star section of the hotel and we got the room there (it has a 3 star section also, but I doubt I want to know how that is looking like after seeing the 4 star room), but yes you pay like for a 4 star hotel - and in Brasov in the summer - end of July, full holidays season is not a small amount I can tell you. Still , it was suiting a purpose - we only spent 3 nights here so it is not the end of the world. A few ”minuses” - dated furniture showing signs of wear, a slight musty scent despite of the odorants used during house keeping, the minibar overpriced like beyond belief plus the door of the small fridge was not closing properly unless you ”persuaded” it a little bit, shower booth very small by any standard, very average breakfast - to say the least- if spend more than a few days here you just give up on it in have breakfast in the city, plus during breakfast the tables were cleaned between customers with great delay, staff was more busy with their morning chat (and making some very unappropriated comments in Romanian about some Muslim guests attending breakfast - not all your customers are foreigners people! be a bit careful with your tongues.) Some ”pluses” - the room was spacious, the beds were comfortable nothing to complain, hotel was not noisy from my perspective, free parking and we could always find a spot to park, supermarket 2 minutes walking from the hotel, historical center very close to the hotel , 10-12 minutes walk and you are there, they got breakfast, even that is boring and limited in options, at least you got something, very fast check in and check out. And the tropical fish tank in the lobby area is excellent! Overall not a bad option, not 4 star from my perspective - I've seen hotels on 5 continents - this is not 4 ... more like 3-ish ... price to quality ratio needs improvement... still we had a good stay , we only needed a place to sleep and shower so it suited the purpose since the majority of time we were out of the room.

It was the most amazing experience that i had in a hotel until now,at least from Romania,you find everything that you dream of:super good services,all the facilities that you need:spa,billiards,the rooms are amazing,super tasty,various and fresh food at breakfast....an amazing experience,words can t describe what a great feeling I have after this...I can t wait to come back,thank you for all this great experience in just one day 😊🤩

Great service, breakfast was good, room was fine, plenty of free parking...restaurant was good...Staff was great... My issue is they use the name Ramada and Google maps lists it as : ”Ramada by Wyndham” but then I went to check out I was told that I would not be earning rewards for my stay...How can this establishment use the name Ramada but not acknowledge Wyndham rewards??? The main reason I selected the hotel was when I drove by I thought ”great I will earn some more rewards for staying here”...I am very disappointed they can use the name but not offer the rewards....