Hotel berhampiran Slovak Museum of Design / Slovak Design Centre, Bratislava I

The hotel was quite nice, well located, and had everything I needed for an overnight business trip. The room was spacious and clean, and very quiet which is always good. The only downside was finding the main entrance to the hotel, it's not very noticeable from the street, especially at night.

Service was nice, hotel is in the centre of the old town so shop or some sights were close, everything was nice and clean and there was no problem

We booked for one night to celebrate our wedding anniversary while on a longer trip to Vienna. We were very pleased on check in when we were told that we had been upgraded to a superior room free of charge, with access to the rooftop lounge. The rooftop lounge was fantastic - complimentary alcoholic and non-alcoholic drinks and small snacks, plus a coffee machine. The terrace was a beautiful place to sit and enjoy a sunny afternoon with a few drinks, and this was the highlight of our stay. However, the room lacked any kind of AC. We enquired about it at reception after thinking we had programmed it wrong, but we were told by two separate staff that it just doesn’t work in the way AC should, and that they knew it was an issue on the 6th floor. There were no other superior rooms available for the night we were staying, and so if we wanted to change to another room we would have to downgrade (and lose access to the lounge), so we decided to put up with it. (Bear in mind, the daily temperatures during our stay were around 30 Celsius). The night was very uncomfortable as a result - we had to sleep with the terrace door open which was a) a security risk, and b) noisy from the passing traffic. It cooled the room down enough to sleep, but it wasn’t an enjoyable sleep. We made use of the gym in the morning and again - no AC! The door was wide open and this barely made any difference. Breakfast was fantastic - plenty of choice of hot and cold buffet food, juices, teas and coffees and even sparkling wine. We throughly enjoyed it and it bookended an otherwise slightly disappointing experience with the room. I would recommend this hotel based on the location, service, the use of the lounge, and breakfast - but I would suggest that the hotel upgrades its AC system, or at least invests in some fans that could be given to guests during hot weather.

What a wonderful hotel! Nothing was too much! The staff were friendly and helpful. With a toddler travelling is always fun but this hotel is right inthe centre of the old town so perfectly located when we needed to come back for a mid day nap. The breakfast was simple but delicious located downstairs it was a lovely set up. Felt very homey. The room was clean & I loved the instant coffee sachets! The bit I loved the most about the hotel was the reading area which was quiet & provided the perfect place to sit & relax after a busy day. It also meant I could sit & read whilst my daughter was sleeping.

My boyfriend & I stayed here for 2 nights during our inter-railing trip. Upon arrival we were given 2 drink vouchers to enjoy at the bar which was very generous. Furthermore, the staff at reception went above and beyond for us. When we got to the next city as part of our trip I realised I had left something in the hotel which was of sentimental value to me. I emailed the hotel & Maros replied within 24 hours to let me know that they could post my item home that I had left behind. The kindness & willingness of the staff to provide this level of customer service was something I was very grateful for & something that has been somewhat lost to an extent in this modern age. Not only this, the hotel itself is lovely & the rooms are extremely spacious which suited us as we had a lot of luggage. Would definitely recommend a stay here whilst in Bratislava!

This is truly a grand historical hotel almost on the scale of great hotels like the Plaza in New York and the Savoy in Paris, but for 1/10 the price. Great service and wonderful breakfast buffet. The best location with 95% of the restaurants and sights within a few blocks walking distance. If you can stay in the same rooms as Franz Liszt, Johannes Brahms, Arthur Rubinstein, Franklin Delano Roosevelt, Thomas Edison and Albert Einstein, why would you stay anywhere else in Bratislava.

Overall a good stay. Reception friendly, hotel is a good location and is about a 5 minute walk into the centre. Room a little dated but nothing awful - it was clean, nice hot shower and bed was comfy and large. Would’ve been nice to have plug sockets either side of bed.

The hotel is of a good standard and very clean. Staff were very helpful and friendly. The rooms/apartments were a good size and nicely furnished. The only, but, is that we are 3 ladies over 60. Not only was the walk uphill from the old town quite a challenge, but the hotel car park is a cobbled slope and the entrance to the reception is via 2 sets of stairs one without a handrail. Distance to the old town was not a problem, but the slope getting back was a chore especially in the heat. Definitely don't want to take anything away from how good the hotel is, but think older people or people with mobility issues need to know

ホテルの場所は少し離れていますが ホテルは値段よりもお得感あるほど 綺麗で清潔感あります。 流石のヒルトンブランドです。 周りの治安もよいです。 徒歩５分ほどで ガソリンスタンド併設のコンビニもあります。 目の前に食事できる感じの良い店舗もあり。 不自由はしません。 交通機関も５分くらいで着きます。

Rude and unfriendly service at check in. The hotel was fine in every other respect but having worked in tourism for over 40 years I can honestly say this was the rudest service I have ever experienced. The hotel didn’t have our reservation when we arrived but we showed the man who came out of the kitchen our papers. He couldn’t have cared less. Disappeared off. Came back with his lunch. When we pointed at our luggage to indicate the tour operator knew we were supposed to be there he replied ‘that’s nice’ in the most sarcastic way. When we asked where to put our bikes he marched outside and pointed down the street. It could have been in the Roman museum for all I could tell. This man is no doubt the Basil Fawlty of the Austrian hotel industry. But not in a good way!