Hotel Bole dengan Sarapan

房間特別大，衞生為特別好，靠近賽里木湖領證處方便去領證，也方便進景區玩 服務：特別周到，微笑服務還能主動提建議方便住宿出行 餐廳的飯也特別好吃

設施：從公共區到房間嶄新清爽， 衞生：衞生間有衞洗麗，洗浴間用具都適舒，房間清新整潔 服務：所遇服務人員都熱情友好，特別注意客户感受 首先，前台是位特別美麗言語温柔維族姑娘，見帶小孩隨行主動查對餘房升級到家庭房；我們連外出忘記交待是否清潔，還電話詢問是否打掃房間換床品，很尊重客人。 大堂維族小夥主動幫客人按電梯，送果盤到房。 早餐位於3層西餐廳，服務人員，從進門到離開，主動問詢需求，不忙時，會留意就餐客人，主動幫添加茶水，送上餐後果盤。 他們會及時添加補充餐枱食物真的很用心，安保人員同樣十分客氣 一樓餐廳菜品服務裝潢都極用了心 第一天剛到問怎麼走近路去大巴扎，服務員就不怕麻煩領着穿過餐廳説有個後門通着，但有高高門檻攔着怕我們不注意。 方方面面可見是一個很好很用心的管理團隊。

This hotel more than exceeded my expectations! If you visit Sayram lake then ai highly recommend staying here. Room: spotless and comfortable, we were upgraded to the top floor with a lake view Breakfast: superb with lots of variety Staff: very welcoming and friendly Amenities: free afternoon tea, free evening snacks, viewing platform on the roof and washers/dryers (which we took advantage of) Honestly for the price point… it’s better than most large chain hotels!

Servis sangat baik, pakcik pengawal keselamatan bantu bawakan beg, pagi-pagi nampak cermin kereta beku, dia terus tolong bersihkan ais. Makcik pembersih pun rajin bertegur sapa dan sangat suka menolong. Bahagian depan (front desk) pun bagus, bila kami cakap nak tempah makan malam, mereka terus bagi baucar diskaun. Buah-buahan selamat datang cantik dan sedap juga. Air mandi kuat dan saliran air pun bagus. Sangat berpuas hati.

Bilik sangat besar dan hebat! Cik Heidi juga dengan mesra memperkenalkan tempat-tempat menarik di hotel untuk bergambar kepada kami (memandangkan hotel ini sangat besar, memang perlu panduan bergambar~). Teres kafe sangat cantik untuk bergambar! Pemandangan sangat indah (cik kafe juga sangat cantik dan menawan serta perkhidmatannya sangat baik👍)

The host was very helpful and warm. The location on trip map wasn't as accurate as they had to shift their location due to the new government rules. Even though the location wasn't right beside the lake, we still had a very good experience. You can still see the view of the lake during sunrise and sunset. Also, we had the best skewers and pilaf rice at the yurt. Most importantly, the blankets and bedsheets are clean. Highly recommend if you want to experience a cosy yurt stay experience with a nice view.

這次入住體驗非常滿意！酒店位置優越，出行方便。房間乾淨整潔，床品舒服，衞生細節做得很到位。前台工作小魚人員服務熱情周到，有問題響應及時，辦事效率高。早餐種類豐富，環境安靜，整體性價比很高。不管是出行旅遊還是出差都很合適，下次過來還會選擇這家，強烈推薦！

這次入住體驗真的超出預期！特別要表揚服務員小蕊和代代，兩位小姐姐人長得好看，待人熱情大方，全程服務貼心周到，有問題諮詢都耐心解答，讓人感覺特別舒服。 酒店整體衞生做得很到位，房間打掃得乾乾淨淨，沒有異味，床品整潔。酒店位置不錯，窗外景色宜人，閑暇時看看風景特別治癒。 早餐種類很豐富，菜品新鮮，味道也好吃，口味選擇多，不管想吃清淡還是重口的都能滿足。整體性價比很高，下次過來還會選擇這家，推薦大家入住！

Had an amazing stay at this accommodation! The staff were extremely kind, friendly, and always helpful whenever we needed assistance. Their warm hospitality made us feel very welcomed from the moment we arrived. We were also pleasantly surprised with a free room upgrade, and the upgraded room was absolutely fantastic. The view was stunning, especially with the huge window that allowed us to fully enjoy the beautiful scenery day and night. The room itself was spacious, clean, and very comfortable, with a big living hall that made the stay feel luxurious and relaxing. Everything was well maintained and thoughtfully arranged for guests’ comfort. Overall, it was a wonderful experience with excellent service, beautiful views, and a very comfortable environment. Highly recommended for anyone looking for a memorable and relaxing stay!

The property did not match the photos advertised. Both the room and the view were quite different from what was shown online. In particular, the actual view was on a completely different side, which was disappointing. The cleanliness was only average and could definitely be improved. There was also no hair dryer provided in the room. In addition, the bathroom fixtures, including the shower and faucets, looked old and poorly maintained, with visible signs of wear and a lack of proper upkeep. The food was acceptable, with a reasonable selection, but nothing particularly memorable. Considering the price, I don’t feel the stay offered good value for money. I believe the property would provide a much better experience if it improved its cleanliness, maintained its facilities more regularly, and used photos that accurately represent the actual rooms and views.