Hotel Barcelonès dengan Sarapan

As a repeat guest of Catalonia Hotels & Resorts (I’ve stayed at Catalonia Square 4* Sup several times and consider myself a loyal member of the chain), I had high expectations when booking Catalonia Passeig de Gràcia 4*. Unfortunately, this stay was a complete letdown. I’ll start with the positives: the location is excellent, and the room itself was clean and comfortable. Beyond that, however, there was a striking absence of genuine hospitality. The luggage delivery service felt staged and carried an obvious expectation of tips, more reminiscent of a comedic trope than professional hotel service. As a returning guest, I received zero acknowledgment or mention of any loyalty recognition. To make matters worse, the reception staff at checkout didn’t even bother to say “thank you” or “goodbye.” The overall demeanor felt indifferent, as though accommodating guests was a burden rather than their responsibility. What’s particularly concerning is the complete lack of transparency regarding costs. Trip.com does not receive the full pricing breakdown from the hotel, which results in misleading booking conditions. There was absolutely no mention of a required deposit during the reservation process. Yet, I was charged a €200 hold for a two-night stay, allegedly to cover minibar charges or potential room damage. At checkout, no one inspected the room. If there’s no verification process, what is the real purpose of withholding funds? It felt less like a standard safeguard and more like an unnecessary financial hurdle. Even more troubling was the city tax discrepancy. My booking voucher clearly stated a €12.45 tourist tax, but I was charged €19.50 upon departure. When I questioned the difference, I received no explanation and was not provided with an official receipt. For a 4-star property, this level of billing opacity is unacceptable. The hotel’s policies and general atmosphere feel rigidly outdated, evoking 19th-century formality without any of the accompanying warmth or modern guest care. Finally, the breakfast was notably underwhelming: limited selection, repetitive, and well below the standard expected at this price point. While my previous experiences at Catalonia Square have always been positive and professional, Catalonia Passeig de Gràcia failed to meet even basic standards of courtesy, transparency, and service. I strongly advise future guests to verify all fees directly with the hotel before arrival and to keep detailed records of any charges. Until management addresses these operational gaps, I cannot recommend this property to fellow travelers or to loyal guests of the Catalonia chain.

We had such a beautiful and memorable stay at Ohla Barcelona! After coming from an 18-hour trip, we truly appreciated the early check-in and the lovely upgrade, it was the perfect welcome and exactly what we needed. The location is absolutely ideal, especially as a pre-cruise stay, and being our first time in Barcelona, Ohla set the tone for our entire trip. The staff were all incredibly nice and friendly, making us feel at home right away. The cava and chocolates waiting in our room were such a sweet and thoughtful touch, but what touched us most was the handwritten note congratulating us on our anniversary, it made the moment even more special. Thank you Iraia and Andrea. Breakfast was also fantastic, with a great selection of delicious options. I have to give a special mention to the mini croissants, they were absolutely divine, melting in your mouth with every bite! We would also like to especially mention Fatima from the restaurant, who went above and beyond to make sure our breakfast experience was perfect. She was so warm, genuinely friendly, and attentive. She even prepared us some really good lattes, which made our mornings even better. Her kindness and hospitality truly stood out! We will absolutely book here again in a heartbeat. Thank you, Ohla Barcelona, for making our first visit to this beautiful city unforgettable!

This hotel does not worth the price The AC in the room is very old So it makes so much noise The toilet has only one hook There are four towel and I have nowhere to hang them after using The toilet seat belt is so close to the wall The shower door cannot shut tightly, there is a gap, all shower water spilling out No complimentary water

Such a bargain! The hotel was amazing and great value for money. The receptionists were lovely and really made our stay worthwhile. Amazing location! And they even had a swimming pool available for us to use!!!! Would definitely go bac

The hotel is located a few minutes walk from Casa Batlló, as well as the metro station. The hotel was cute, staffs at the receptional are rather friendly. The room was big enough to open large suitcases. The design might not be my cup of tea, but I like that they hide the TV, especially the red lights. What we didn't like is the mattress, we both have very serious back pain after our first night sleep, we stayed for 3 nights, it was a nightmare. Perhaps people like soft mattress here in Barcelona. The walls are not sound proofed, in the morning the cleaning lady woke us up by talking loudly in the room next door, and at night the lady next door talking on the phone regardlessly. We could hear every single word she said, needless to disclose here.

Good location, space is fine for couples travellers. The reception is behind the hotel room which is little challenging to locate (next to the McD signboard). Reception is very nice, breakfast is a buffet style and have good variety of choices!

Good location, we booked the private room with ensuite bathroom, the room have a balcony. We are able to view the top of Sagrada Familia from balcony. We would like to special thanks to Ms Yeniken on her extraordinary service, she is very friendly and helpful. She provided us to check in early after we arrived early morning, and give the complimentary breakfast on my birthday day. Really appreciate it.

My stay at the Barcelona Nobu was exceptional. The hotel offers stunning sea views, elegant rooms, and a peaceful adults-only atmosphere. Service was attentive throughout, and the dining options were excellent. The beautiful setting, luxurious facilities, and relaxing ambiance made for a memorable and highly enjoyable stay.

The staff were genuinely lovely and welcoming, which we really appreciated. However, there were several aspects of our stay that left us disappointed. Firstly, the room we stayed in didn’t quite match the photos we had seen online, which gave us different expectations. We had requested a double bed, and while I understand this is subject to availability, we were still a bit let down that it wasn’t accommodated. The biggest issue for us was the cleanliness of the room. There was noticeable dust throughout, and the bathtub had visible stains or scratches. More concerning was the toilet, which had marks underneath the seat that suggested it hadn’t been properly cleaned. Additionally, I was expecting a shower rather than just a bathtub, which wasn’t ideal. Regarding the facilities, the swimming pool appeared to be open, but the water was freezing, which made it unusable. There were also no lounge chairs by the pool, which made us question whether it was actually in use, though we were never informed otherwise. We had to specifically request access to the sauna, but after the experience with the pool, we didn’t see much point in using it. Overall, while the staff were great, the stay didn’t quite live up to expectations—mainly due to the cleanliness and the limited use of the amenities.

Great located, 10 min walk to Sagrada familia. 5 min to metro. Great bed and mattress. Not nosy street it’s useful. Minuses: this walls - everything you can hear in the corridor