Hotel Lourdes dengan Sarapan

The hotel is very near the Cathedral which is why we booked here.we have arrived almost midnight as we have travelled all the way from Paris. The staff did not let us wait for long and it was the fastest check in I ever experienced! I only booked for a double room but they gave us a family room which is so spacious. The room is clean and got the basics. The staff are friendly and accomodating and helpful. We did enjoyed our stay here and will definetly book here again.

🌟 Excellent Stay at Hotel Lutetia – Perfect Location & Comfort! 🌟 We had a wonderful stay at Hotel Lutetia in Lourdes. The location is absolutely unbeatable—just a few steps away from the train station, making arrival and departure incredibly convenient. The rooms were impressively spacious, clean, and very well-maintained. Everything felt fresh and tidy, and the modern elevator access made it easy to move around, especially with luggage. Another big advantage is the location—within easy reach of the Grotto and the Basilica, which made our visits smooth and stress-free. There are also plenty of great places to eat nearby, so you’re never short of dining options. What truly stood out was the friendliness of the staff. They were welcoming, helpful, and made our stay even more enjoyable. Overall, a superb hotel that offers comfort, convenience, and excellent service. Highly recommended for anyone visiting Lourdes!

Very welcoming, cozy, and beautiful with a view of a river from my room. Staff were exceptional, very friendly and helpful, I asked for a sellotape around midnight to use for my packing, staff went beyond just to accommodate me. Also good to mention, I was surprised when two lovely staff told me upon checking in that my booking comes with a breakfast, I thought they just made a mistake and so I clarified that I didn’t include breakfast as I will be spending most of my time outside and I had an early flight to Paris, but they insisted and went over the top by saying ‘they can make a sandwich or pack a light breakfast with fruits for me’, amazing and superb service, indeed. Great location, near the Cathedral, shops, and restaurants. Everything was perfect, I would definitely come back and recommend.

Great hotel in a great location! Just a 10 minute walk to the Grotto, and right opposite the stop for the airport shuttle. The hotel was spacious and clean with a relaxing air. Staff at reception were friendly and helpful. They wanted to make sure guests were comfortable. I highly recommend booking a superior room rather than a standard one. I had a room on the top floor with amazing views of mountains, and the river - as well as other hotels. The room was large and clean and comfortable. Tea, coffee replenished every day. When I arrived, there was a free bottle of water in the fridge and a little gift of a Lourdes medal plus a couple of sweets, with a beautiful and kind note from the manager. I really appreciated those touches. I would stay here again.

The best was its location to the Sanctuary of Lourdes  ant its closeness to shops & restaurants. The room was a huge size for 2. Bed was comfortable, carpet needs freshen up with shampoo. Toilet was roomy very clean. Worst  - was no early check in consideration since there were no other customers checking in from 1200-1500h. Other five stars hotels were far more considerate  in my experience. I just sat on the sofa, very unwelcoming reception.  When you wanted to update on the news or watch drama no English channel.  Hotels should cater to costumers needs not personalized for a country. Very frustrating.  I might still recommend this place. There’s always a way for improvement.

The lady receptionist was super friendly and accommodating, she even checked me early so big thank you to her. Mr Miguel the receptionist was such a lovely man but Mr Jan the receptionist was a bit harsh in his responses to people and was treating guests as they are stupid, very sad to see that Infront of me. The room is nice and big and well maintained. The breakfast costs 10 euros which includes a variety of fruits, pork sausages, omelette, ham, cheese and other basics, it's the same every day. The location is super a few minutes away from the Lourdes Basilica making it a great stay for those interested in visiting St Lourdes.

I arrived early and was allowed to leave my bag in the storage room before check-in, although I would have appreciated a bit more assistance instead of just being directed there. The check-in process itself was smooth and efficient. I was attended by Margie, who was very helpful and friendly. She gave useful tips about the area and information about activities in the sanctuary, which I really appreciated. As for the amenities, I wasn’t aware that towels were not included, so I had to pay extra for them. The room was also a bit cold, and I wasn’t sure if the heater was working properly, although there was an extra throw provided. The toilet was clean, but it would be better to have a separate hand soap by the sink instead of using the same product provided in the shower for both shampoo and body wash. The food (dinner buffet) was very good, though I think it could be more affordable and offer a wider variety of options. Overall, I had a pleasant stay, and the biggest highlight was the hotel’s accessibility to the sanctuary.

The hotel is at the other end of the action ( activities , eateries, and shopping. A good 10 minutes walk to the action area. The room is rather small for two to move freely. We let each other pass as the space is for two mid size person. The shower was somewhat ' tickling ' , the control of the water temperature was a challenge. Breakfast is 9 euros, per pax, which is basic continental ( no ham and eggs ), which is convenient for early riser as other eateries start 8ish. Luggage storage is allowed. Checkout time was allowed at 11am ( specified at 10 am). The staff were helpful and pleasant. Overall stay for us is pleasant although I dislike the shower.

Location wise is great 👍 just 4min walk from airport shuttle bus stop(right across Paradis Hotel) payable only by card €3 15min rides. Room cleanliness: we walk barefoot around the room and our feet turned black with dirt within seconds. Seems the floor isn’t cleaned for so long but the rest of toilets, beddings and kitchen utensils is clean and complete. Bed is comfy. Sadly, we had to cut short our stay 1night only and rush back home. Thanks goodness this place have lifts for disability/elderly person. 🤩

Located close to the grotto and basilika, 5 minutes walk from hotel. The room was clean and bright. The staffs area very helpful. Recommended hotel if you want to stay in Lourdes