Hotel Lourdes dengan Sarapan

Hotel has 4 star on the side of the building but it’s showing its age and did not feel like it. To be fair, it did look comparable with the other 4-star hotels in the area. Pillow was very very flat and uncomfortable. Room was basic and clean.  Location was great though - mins walk from the Immaculate Conception Cathedral. Staff was very friendly and helpful. Free parking (7 min walk away) was a nice plus

🌟 Excellent Stay at Hotel Lutetia – Perfect Location & Comfort! 🌟 We had a wonderful stay at Hotel Lutetia in Lourdes. The location is absolutely unbeatable—just a few steps away from the train station, making arrival and departure incredibly convenient. The rooms were impressively spacious, clean, and very well-maintained. Everything felt fresh and tidy, and the modern elevator access made it easy to move around, especially with luggage. Another big advantage is the location—within easy reach of the Grotto and the Basilica, which made our visits smooth and stress-free. There are also plenty of great places to eat nearby, so you’re never short of dining options. What truly stood out was the friendliness of the staff. They were welcoming, helpful, and made our stay even more enjoyable. Overall, a superb hotel that offers comfort, convenience, and excellent service. Highly recommended for anyone visiting Lourdes!

Excelente ubicación y el personal es super amable. Las habitaciones son muy cómodas la cama genial y eso se aprecia mucho!! El desayuno está muy bien es completo!!

Great hotel in a great location! Just a 10 minute walk to the Grotto, and right opposite the stop for the airport shuttle. The hotel was spacious and clean with a relaxing air. Staff at reception were friendly and helpful. They wanted to make sure guests were comfortable. I highly recommend booking a superior room rather than a standard one. I had a room on the top floor with amazing views of mountains, and the river - as well as other hotels. The room was large and clean and comfortable. Tea, coffee replenished every day. When I arrived, there was a free bottle of water in the fridge and a little gift of a Lourdes medal plus a couple of sweets, with a beautiful and kind note from the manager. I really appreciated those touches. I would stay here again.

Hotel have great location and just walk distance to Lourdes Sanctuary. Receptions staff friendly and quick response with our request. We have experience the aircon does not work in the afternoon and water heater does not work in the early morning. Hope they could better in the future.

The best was its location to the Sanctuary of Lourdes  ant its closeness to shops & restaurants. The room was a huge size for 2. Bed was comfortable, carpet needs freshen up with shampoo. Toilet was roomy very clean. Worst  - was no early check in consideration since there were no other customers checking in from 1200-1500h. Other five stars hotels were far more considerate  in my experience. I just sat on the sofa, very unwelcoming reception.  When you wanted to update on the news or watch drama no English channel.  Hotels should cater to costumers needs not personalized for a country. Very frustrating.  I might still recommend this place. There’s always a way for improvement.

The lady receptionist was super friendly and accommodating, she even checked me early so big thank you to her. Mr Miguel the receptionist was such a lovely man but Mr Jan the receptionist was a bit harsh in his responses to people and was treating guests as they are stupid, very sad to see that Infront of me. The room is nice and big and well maintained. The breakfast costs 10 euros which includes a variety of fruits, pork sausages, omelette, ham, cheese and other basics, it's the same every day. The location is super a few minutes away from the Lourdes Basilica making it a great stay for those interested in visiting St Lourdes.

I arrived early and was allowed to leave my bag in the storage room before check-in, although I would have appreciated a bit more assistance instead of just being directed there. The check-in process itself was smooth and efficient. I was attended by Margie, who was very helpful and friendly. She gave useful tips about the area and information about activities in the sanctuary, which I really appreciated. As for the amenities, I wasn’t aware that towels were not included, so I had to pay extra for them. The room was also a bit cold, and I wasn’t sure if the heater was working properly, although there was an extra throw provided. The toilet was clean, but it would be better to have a separate hand soap by the sink instead of using the same product provided in the shower for both shampoo and body wash. The food (dinner buffet) was very good, though I think it could be more affordable and offer a wider variety of options. Overall, I had a pleasant stay, and the biggest highlight was the hotel’s accessibility to the sanctuary.

The hotel is at the other end of the action ( activities , eateries, and shopping. A good 10 minutes walk to the action area. The room is rather small for two to move freely. We let each other pass as the space is for two mid size person. The shower was somewhat ' tickling ' , the control of the water temperature was a challenge. Breakfast is 9 euros, per pax, which is basic continental ( no ham and eggs ), which is convenient for early riser as other eateries start 8ish. Luggage storage is allowed. Checkout time was allowed at 11am ( specified at 10 am). The staff were helpful and pleasant. Overall stay for us is pleasant although I dislike the shower.

The location was perfect with only a 5 minute walk to the shops and restaurants and a 15 minute walk to the sanctuary of our lady of lourdes . The rooms were very clean and tidy . They knew that I would be coming late and beautifully planned ahead and emailed me saying how I can enter and retrieve my room keys . I had a great time with my family here😁