Hotel Lyon dengan Sarapan

The hotel is very close to the station, so the access is excellent. The room was spacious, clean, and well-equipped with amenities, and I was very satisfied. The staff at the reception were kind, and when they realized we were tourists, they kindly showed us recommended sightseeing spots and explained how to get around using a railway map. The next day, a staff member who spoke Japanese assisted us, which made me very happy. Thanks to this hotel, we truly enjoyed our stay in Lyon. I would love to stay here again when I visit Lyon next time. ありがとうございます！

Very well located and very comfortable hotel. Receptionist Ninno was very helpful with car rental and a day trip to Annecy and Ninno is a very cheerfull person. Everything was perfect.

I was very disappointed with our stay at this hotel. Unfortunately, we encountered a few not very friendly staff at the reception. They didn’t do anything in particular that we would consider rude - but they just had a cold attitude. Some of their staff seem to have treated other guests a little differently for instance walking them to the lift and giving them more information about the hotel. This really impacted our experience at the hotel. However, I must say many of their staff were amazing, just a handful that were very cold and dismissive and this is not the level of hospitality you would expect from such a renowned hotel. The room also looked and felt quite different than what is shown on trip.com and their official website. I would still highly recommend this hotel if you’re visiting Lyon!

Staying in this hotel was quite a miserable experience, barely adequate for a hostel, never mind a 3 star establishment. The room (although quite clean) was tiny for our party of two. The luggage occupied almost half of the floor, making us jump over it when we needed to move across the room. The window was facing the railway, which was expected on the one hand, but sleeping with it open was very noisy in the morning. Here is the list of things that were missing compared to a standard hotel experience: - no kettle (had to be asked for) - just two paper/plastic cups in the bathroom, no ceramic mugs in the room - no tea, coffee or anything really to have a snack with - no safe in the room (common one at the reception) - no fridge (seriously?) - no slippers (and they don’t provide them) - no towel heaters or radiators in the room - just 3 towels for two people, no hand towels - no bath robes - no bide or hygienic shower - no toilet brush (are you for real?) - one trash can (without a bag) - extremely small rooms, no adequate space for two luggage bags On the positive side, the breakfast was decent, though nothing to write home about. Hot and protein-rich options were definitely limited. The staff were friendly and helpful. However, upon check-in, I was charged 60EUR as a damage deposit which was not stated when I booked a room. I’m yet to have it returned. The hotel/network drives this alleged “eco-friendly” agenda but in reality it’s just extreme economy and penny-pinching at the guests’ expense. Very disappointing. 1/5.

Single room was very spacious and the hotel is at a perfect location. Has a little cute pool although the water is a bit too cold for winter. Everything was fine but curiously they put up the history of the ground in the hotel corridor which I found quite creepy for solo travelers lol

I’ve stayed in several The Hostel Paris and last weekend I had the chance to stay at the Lyon location. I prefer the one in Le Marais better, but that’s not to say this one is bad! The walk to the hostel is a bit uphill, but everything else is nice. The staff is helpful, the facilities are clean, and people are respectful. I would book again.

We stayed at a double room in the Sofitel in Lyon for a total of 3 nights in the summer of 2023. The hotel is located just a few streets from the Place Bellecour which is one of the main squares in Lyon. It is also about 5 minutes away from many cafes, bistros and a large supermarket (Monop’) near Place Bellecour. The room itself was a fairly standard double room (approximately 20 square metres). The interior and furnishings of the hotel look a bit dated but they were fine and did not matter in any material way. The minibar is complimentary and it is restocked daily with bottled water (still and sparkling), fruit juice, coca cola, and dried fruits and nuts. The bed was nice and comfortable and the pillows were firm. Our only complaint was that the air conditioning was not very consistent and it would turn off in the middle of the night. It is not an issue if you are staying here in the winter but it made it difficult to sleep at night in the summer. The staff were all very nice and pleasant. The concierge was especially friendly and he helped us to store our bags and arrange for a taxi to the train station on our last day. We paid approximately EUR250 a night and we thought it was worth the price.

The location is good in the sense that it is close to the tram station. Unfortunately, there were a few homeless tents set up directly under the bridge between the tram station and the hotel, and we had to walk past them to get to the hotel. That part felt a bit unsafe. However, aside from the homeless tents located directly under the bridge, the surrounding area was very clean, and we didn’t see any graffiti at all. The bridge area was really the only part that felt uncomfortable. When we arrived around 1:00 PM, no one was at the front desk. There was a sign saying the staff member was in the breakfast area, but there was no indication of where that was. A phone number was provided, but no one answered when we called. We understood that check-in wasn’t until later, but we simply wanted to leave our luggage so we could start exploring the city. After waiting about 20 minutes, a staff member finally arrived and informed us that our room would not be ready until 5:00 PM, even though the stated check-in time is 3:00 PM. We came back around 6:00 PM to check in, and the ladies assisting us were really nice and welcoming, which helped improve the overall experience. We rented this place with another family, and they were able to place us on the same floor next to each other, which was super awesome and very much appreciated. Once we were checked in, we did like the hotel. We requested that the sofa be converted into a bed for our girls, and this was done promptly, which we really appreciated. We stayed for only two nights, and there was no housekeeping service during our stay. It’s unclear whether housekeeping would be provided for longer stays. We were expected to take out our own trash and keep the kitchen area clean. While I understand washing dishes and cleaning up after ourselves, having to dispose of trash ourselves was inconvenient and should have been clearly communicated on the website. It was also odd that guests are expected to clean, yet dish soap and sponges are not provided unless you specifically ask for them. Overall, I wouldn’t consider this an aparthotel, as it lacks many services typically provided by a hotel. It feels more like a furnished apartment rather than a hotel-style accommodation. That said, we paid less than $100 USD per night during New Year’s Eve, which is excellent pricing. I would stay here again for the price and the level of service provided, but it would be helpful if the self-service expectations and the surrounding walking conditions were clearly communicated beforehand—for guests who may be willing to pay more for less work or for those who are not comfortable walking past the homeless area.

Владелец отеля отказался возвращать деньги из-за того, что мы не смогли приехать из-за непредвиденных обстоятельств. Грустно, что бизнес идёт в разрез с моральными понятиями

Struttura facilmente raggiungibile, camera pulita e ordinata. Personale disponibile e accogliente. Colazione ottima e abbondante. Tornerò sicuramente.