Hotel Lyon dengan Sarapan

Super bien placé en plein centre. Literie confortable. Taille de chambre satisfaisante. MAIS Lobby en pleins travaux. Information insuffisante et gestion tout juste polie de la clientèle suite au Déclenchement intempestif de l’alarme incendie à 6h du matin. Pas de gel douche dans la chambre ni de gobelet pour les boissons de courtoisie.

Beautiful boutique hotel in the heart of Lyon. From check-in to check-out almost everything was perfect. The only three things I would improve are: 1) the hotel bar didn't have stools 2) the Nespresso Machines didn't have single serve coffee-mate creamers or at least powder so you had to call down for cold milk for 5€. 3) like many hotels in Europe they didn't have wash cloths in the room (face cloths or serviettes carrés as they call them). What do Europeans wash with? The lobby was elegant and inviting. The Grand Salon was cinematic. The rooms albeit a little small were well designed, comfortable and had great AC and rain showers. The pool, sauna, steam room, tea and relaxation room in the basement were perfect after a hot day touring Lyon. The cocktails were prepared with love and attention and served in vintage glassware. However martinis and old fashioned's should have more than loz of alcohol. The breakfast buffet was complete and delicious and you could even order an avo toast, truffled omelette or œufs a plat a la carte. I highly suggest you book the bed and breakfast rate to not be shocked by the 39€pp charge if you didn’t. Their Italian restaurant, Angelo's, looked delicious, but was a little pricey so we ate out all three nights in the Capitale Gastronomique de la France. The staff were warm and accommodating and it's in my top 3 reasonably priced boutique hotels in Europe.

I was very disappointed with our stay at this hotel. Unfortunately, we encountered a few not very friendly staff at the reception. They didn’t do anything in particular that we would consider rude - but they just had a cold attitude. Some of their staff seem to have treated other guests a little differently for instance walking them to the lift and giving them more information about the hotel. This really impacted our experience at the hotel. However, I must say many of their staff were amazing, just a handful that were very cold and dismissive and this is not the level of hospitality you would expect from such a renowned hotel. The room also looked and felt quite different than what is shown on trip.com and their official website. I would still highly recommend this hotel if you’re visiting Lyon!

It was an excellent all-round stay. And suitable for all types of visitors from business to single travellers. We would visit again.

Despite great customer attention and assistance, faced couple of réservation issues that were finally resolved. Requires some renovation

I’ve stayed in several The Hostel Paris and last weekend I had the chance to stay at the Lyon location. I prefer the one in Le Marais better, but that’s not to say this one is bad! The walk to the hostel is a bit uphill, but everything else is nice. The staff is helpful, the facilities are clean, and people are respectful. I would book again.

The location is good in the sense that it is close to the tram station. Unfortunately, there were a few homeless tents set up directly under the bridge between the tram station and the hotel, and we had to walk past them to get to the hotel. That part felt a bit unsafe. However, aside from the homeless tents located directly under the bridge, the surrounding area was very clean, and we didn’t see any graffiti at all. The bridge area was really the only part that felt uncomfortable. When we arrived around 1:00 PM, no one was at the front desk. There was a sign saying the staff member was in the breakfast area, but there was no indication of where that was. A phone number was provided, but no one answered when we called. We understood that check-in wasn’t until later, but we simply wanted to leave our luggage so we could start exploring the city. After waiting about 20 minutes, a staff member finally arrived and informed us that our room would not be ready until 5:00 PM, even though the stated check-in time is 3:00 PM. We came back around 6:00 PM to check in, and the ladies assisting us were really nice and welcoming, which helped improve the overall experience. We rented this place with another family, and they were able to place us on the same floor next to each other, which was super awesome and very much appreciated. Once we were checked in, we did like the hotel. We requested that the sofa be converted into a bed for our girls, and this was done promptly, which we really appreciated. We stayed for only two nights, and there was no housekeeping service during our stay. It’s unclear whether housekeeping would be provided for longer stays. We were expected to take out our own trash and keep the kitchen area clean. While I understand washing dishes and cleaning up after ourselves, having to dispose of trash ourselves was inconvenient and should have been clearly communicated on the website. It was also odd that guests are expected to clean, yet dish soap and sponges are not provided unless you specifically ask for them. Overall, I wouldn’t consider this an aparthotel, as it lacks many services typically provided by a hotel. It feels more like a furnished apartment rather than a hotel-style accommodation. That said, we paid less than $100 USD per night during New Year’s Eve, which is excellent pricing. I would stay here again for the price and the level of service provided, but it would be helpful if the self-service expectations and the surrounding walking conditions were clearly communicated beforehand—for guests who may be willing to pay more for less work or for those who are not comfortable walking past the homeless area.

I love this hotel. Take some walk you can get to metro station then visit many places! Vieux lyon , Fourviere, the halle de Lyon , parc de tete d'or . There are everything you need , microwave, TV water boiler, refrigerator, hangers, a cabin for cups ,plates , and cooking stove . This is the hotel I have seen that offers most for the customers !impressive The only point I could pick is that it is not 24 hours reception. When I got there ,it already evening 10pm. I can only contact by phone and follow the instructions by calling But the problem is I couldn't call when I don't have roaming nor French Sim card . This is quite nervous for me... i even not good at english numbering ,so if you couldn't really speak english nor french . Please be careful not to check in out of working hour ( it would be better if there is more urgent contact way )or maybe this is my problem.... Luckily I met a realllly kind customer, who helped me make the call and solve the check in problemwith me . Without him ,i can't imagine what would happen I mean .I really appreciate him (not sure if he would see this )also this kind gesture create a great impression to this trip !

Владелец отеля отказался возвращать деньги из-за того, что мы не смогли приехать из-за непредвиденных обстоятельств. Грустно, что бизнес идёт в разрез с моральными понятиями

Struttura facilmente raggiungibile, camera pulita e ordinata. Personale disponibile e accogliente. Colazione ottima e abbondante. Tornerò sicuramente.