Hotel Batu Layar dengan Sarapan

the best hotel we ever been in Asia. so nice and kind and staff, still smiling and very helpful from receptionist, cleaners, garderners. everyone was very nice. Breakfast is absolutely amazing. hotel is very clean and they care about it whole day. rooms are big and nice. it was amazing stay for us. thank you.

I have stayed a few days in a few of the places in lombok as well as Senggigi. Look no further, just boook this place. It's the best choice! Services was too notched. Some other resorts or villas that's we've stayed around the area was not as good as Jeeva santai even though some priced higher than Jeeva. Breakfast was superb. Although it's ala carte, u can keep refill till you're full enough. Try their fried rice! Room was spacious and love their roomy bathroom! Will definitely come back again!

Excellent service. Staff are very friendly and helpful. They have a complimentary buggy service to the beach.  The room view was spectacular, overlooking the sea horizon. Our second trip to Kalandara, definitely no regrets at all. Airport transfers were prompt and friendly, shout out to Emmy and Ahyar. Also to Wulan who acknowledged that we were a returning guests and Wulan Mei and Wina who greeted and served the breakfast with a smile. Will definitely coming back again.

非常經濟實惠的酒店 位置很好 在聖吉吉的核心地段 服務好 衞生乾淨 我們住了貴的房型也住了便宜的 都物有所值 性價比之王！唯一值得注意的是 由於印尼穆斯林很多 每天凌晨都會有廣播禱告 這非常打擾睡眠 如果您睡眠淺 可能會被吵醒。但這個問題幾乎所有龍目島的酒店多少都會有。

Kami mempunyai penginapan yang mengagumkan di Sudamala. Ia adalah hotel 5 bintang tetapi layanannya adalah yang terbaik seperti hotel 6 bintang (Putu, Suhaimi, Dadi). Mereka benar-benar menjadikan penginapan kami sangat istimewa. Makanannya sedap terutamanya Ayam Taliwang. It is the best ayam taliwang in lombok by Chef Juandi. Dia juga menyambut kami semasa sarapan pagi dan makan tengah hari yang diatur khas. Bilik itu luas, katilnya sangat selesa. Kami menginap di Narmada 220 pemandangan matahari terbenam, oleh itu pemandangan lautan adalah hebat. Kami mempunyai penerbangan lewat petang, dan mereka menawarkan kami daftar keluar lewat pada pukul 3.

Pertama kali ke Lombok dan good experience at sheraton,keren banget servicenya,great location dan staff very helpfull,pertahakan ya sheraton servicenya😘😘teruntuk ibu Ayu di bagian breakfast dan endy di bagian cleaning service kalian terbaik🙏🙏Next trip ke lombok pasti ke sheraton lagi❤️❤️

Svarga Resort Lombok is a beautiful and serene escape in a fantastic location. Surrounded by lush landscapes and breathtaking views, it offers an ideal spot to relax and take in the natural beauty of Lombok. The resort is conveniently situated, providing easy access to nearby beaches and attractions. The staff here is incredibly friendly and welcoming, always going the extra mile to ensure guests feel comfortable and well taken care of. Their warmth and attentiveness make the stay even more enjoyable. For anyone looking for a peaceful retreat with exceptional service, Svarga Resort Lombok is an excellent choice!

The staff are very efficient and extremely friendly. Mba Mifta is a very concerned person. Restaurant staff and cleaners knew their job function very well. Landscaping work is amazing. I am looking forward to visiting this place again.

The hotel is in good location. The staff is the kindest in all Indonesia , they are so helpful and polite! 10/10. Unfortunately we were transferred to another room where the door was not closing properly so we got a huge COCKROACH in our room. Then in the night my husband got bitten by some animals in the bed and he got full red points on his arms, legs, chest and back… probably bed bugs or something else…. The walls had some mold. The shower head holder in the bathroom almost fell on my head cause it was not fixed on the wall…. (Around 1kg) This made our stay a bad experience. The ants that are coming to the hotels are also very annoying. However, the breakfast was excellent, really delicious and good quality! We met the owner who was really kind and he gave us a small compensation for their restaurant.

Mixed feelings The room I initially booked (paid extra for AC and hot water) was just dirty and I could not control the AC bc remote wasn’t working so it was always on I could clearly see that no one had cleaned it (see first three pictures) and tbh bathroom felt unsafe with electric cables next to shower I asked to change and they tried to give to charge me extra for another room - I told them either I have what I paid for (AC and clean bedsheets) either it’s ok they pay me back and I leave The staff said I’d need to talk to the manager and when I said ok bring me the manager they never got them and offered me third room without paying extra (feels dishonest that they didn’t show me this one first) Bedsheets were okayish (so many weird stains, see pictures) but this one had no hot water - and they clearly said that I got downgraded. They wanted me to pay extra for the upgrade but do you think they paid me back the difference for the downgrade? Of course not (feels dishonest to charge extra for things you paid for initially but no pay back when you provide less than was paid for) I don’t know how much a hotel like this needs a pool (which was really nice by the way) when they’re so close to the beach. Maybe they should put the pool budget into clean rooms and hot water lol