Hotel Kozhikode dengan Sarapan

A very new hotel…..just few minutes walk to beach. Surrounded by may good eatouts.

Because it was Ramadan, the restaurant was not fully operative. The driveway needs to be properly tarred. Guest have an issue walking up the loose gravel. The bathroom door auto closure needs to be adjusted to be softer. It is too firm for seniors and ladies to open the door.

It's my 03rd visit to the hotel. Hotel can be easily located. Further the breakfast was excellent and service at the restaurant was also superb. However the reception was not upto the mark and the amenities was not provided in the room. No soap and other lavatory items were provided in the room. It seems the washroom was not maintained or provided with sufficient amenities for the next customer on that day of our arrival. Seems lack of professionalism in that case.

Quick response from staff. It's town hotel newly renovated. Good and hygiene washrooms. Bead quality is good. Everything is fine. But no windows on some rooms.

Very comfortable stay, neat and clean room, good service, budget friendly tariff with the booking with makemytrip.

I stayed at Grand Plaza Suites in Kochi and was very impressed with the service. I had some issues with my room and the ***ager quickly resolved it by setting me up in another room that was above the category I booked. The staff were helpful, ensuring a comfortable stay. My room was clean and well-kept, which I appreciated. The hotel's location is surrounded by ***y restaurants and just a short walk from the beach. It's a great choice for anyone visiting Kochi. Recommended for its convenience and hospitality.

Avarrage rooms i have seen cockroaches in the room no hot water facility one towel given for two pax one soap and one shampoo no restaurant it was like a canteen which is being for the building which is a shopping mall and the reception people don't follow rules he clicked pic of my i'd card when i asked he was giving excuses and later another guy joined and told the person who did my checking was not a receptionist so customers i'd cards are handled with such attitude

I am writing to formally address a concern regarding my recent stay at your hotel. I had booked two deluxe bedrooms for four people. However, upon arrival, I was informed that our reserved rooms were no longer available, and we were instead provided with a single deluxe room. This unexpected change not only caused inconvenience but also failed to meet the accommodation requirements we had planned and paid for. It is disappointing that our reserved rooms were given to other guests despite our confirmed booking. I kindly request an explanation for this mishandling of our reservation and seek appropriate compensation for the downgrade and inconvenience caused. Compensation could include a partial refund or other suitable remedies, such as complimentary services. I hope you will address this matter promptly and take steps to ensure such incidents do not occur in the future. I look forward to your response.