Hotel Boston dengan Sarapan

My second stay at the hotel in a month. Really impressed with hotel services by everyone i encountered at The Newbury Boston. I had a late midnight flight flying out, so have requested for a late check out via trip.com comment box. When I checked in, the hotel told me they took note of my request on the trip.com booking and gave me a late check out. Appreciate the professional service at the reception! And the efficiency of trip.com on meeting my request and bookings 🩵 Thank you

Very tired hotel in an excellent location. We booked a corner suite for our family, but were disappointed to find that several basic amenities were missing upon arrival, including hand soap, lotion, and slippers — items that would normally be expected at a standard 5-star hotel. Cleanliness was also inconsistent throughout the stay. Considering the high room rates, the overall experience did not feel like good value for money. Another frustrating issue involved the destination fee credits. We were informed at check-in that the daily credits could be used toward room service and other charges. However, upon checkout, we were unexpectedly billed for items that should have been covered by those credits. Although I had prepaid the room and associated charges in advance, the hotel still placed the usual deposit hold on my credit card. At checkout, staff initially told us everything was settled correctly. Fortunately, based on a previous experience at another hotel in NYC, I requested a copy of the final bill to verify that the deposit would be refunded correctly. That was when I discovered the incorrect room service charges. The matter was eventually resolved after some discussion, but I would strongly recommend that guests carefully review their final bill before leaving the hotel.

citizenM feels a bit more fun and welcoming compared to other modern hotels. The rooms are still on the smaller side, but they’re super comfortable, especially the big bed that takes up most of the space. Everything is controlled with an iPad—lights, blinds, TV—which is actually pretty cool once you get used to it. The lobby areas are a highlight, with lots of space to hang out, work, or grab a drink. It feels more social than your typical hotel. Overall, it’s a great pick if you like a stylish, relaxed vibe without spending too much.

I highly recommend this hotel! I stay at various hotels throughout the world and thoroughly enjoyed this hotel. Staff were attentive and respectful, room was spacious, bathroom was spacious for a city hotel, everything was clean and location was great for many sites, drivers and subway/metro. I’m originally from Boston and Hotel Indigo will be top on my list for return visits. Comfortable bed, easy air con to adjust, plenty of towels. I always clean items like the remote control, phone and light switches with sanitary/bleach wipes before using them. I didn’t notice any dirt when cleaning these items…credit to the hotel’s hard working cleaning team! Thanks to the front desk team for an easy early check in and a quick check out!

We had a good time in Boston. Our hotel location near by train station and close to downtown. Also just few step has metro station. Our room clean. Nice things too there’s Starbucks Coffee.

This is probably the oldest-looking Ritz Carlton that I have visited. It is just like a normal hotel. The location is great, but everything else just doesn't look like a Ritz-Carlton. You will feel this the moment you get of the car. However, it is Boston and everything is overpriced.

I had a great stay at the Hilton Boston Park Plaza. The hotel was clean, the staff provided excellent service, and the location was perfect for exploring Boston. Everything I wanted to see was within easy reach. I would definitely stay here again!

Had such a wonderful experience here, we went on a little weekend getaway before our first baby comes, firstly they gave us a complimentary upgrade to our room, my honey and our friend enjoyed the bar drinks and were served their beverages in the timely manner, breakfast the next morning, the food was delightful and was brought directly to our room for us. Check in and out was made so easy with the kindest front desk attendants. The view from our room was incredible! 10 out of 10 will be staying here when we find ourselves in Boston again.

I recently had the pleasure of staying at Yotel and overall, I was highly impressed by the level of service and the prime location of the hotel. Service: The service was exceptional. From the moment I checked in to the time I checked out, the staff members were courteous, attentive, and went above and beyond to ensure a comfortable stay. They were always ready to assist with any inquiries or requests, making me feel truly valued as a guest.

Stay at Pearl St property (Room 2) — rude host, would not recommend I stayed in Room 2 at the Pearl St property booked via Trip.com. The cleaning staff were kind and professional. Overall the stay was okay except for two very noisy nights—and the host’s attitude. Before arrival they demanded my ID over WhatsApp. I asked to show it when I arrived in Boston, in case my flight was delayed or canceled, and because I don’t want private documents in a chat with no clear reason. Their reply was a blunt “No.” No explanation, no privacy assurance. Just rude. One night the AC blew cold air nonstop; I asked them to turn it off or move me. On another night, guests in Room 1 talked and laughed loudly past quiet hours—from after 10 PM until about 6:30 AM. I heard everything even with earplugs, asked them politely to keep it down, and was still woken three times. At 3 AM I asked to move rooms. Help that night was basically none. In the morning the host said the house might not be “a good fit,” that if I “complain about everything” maybe I shouldn’t stay, and that this isn’t a hotel so I shouldn’t expect privacy—while admitting I followed the rules and others didn’t. You took payment. Taking money does not mean the job is done; it means you are responsible for the stay you sold. Reasonable complaints within house rules are not a problem. Drop the arrogance—nobody cares how superior you act. I would not book again.