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Great Location and Perks, but Where is the Staff? I’m giving this stay 3 stars strictly due to the service, which was among the worst I’ve experienced at a hotel. The biggest issue is the lack of presence at the front desk. At my scheduled check-in time, the reception was empty. I had to repeatedly shout ”hello” before anyone appeared. This happened throughout my stay—whenever I had a question about the weather or my tour, I had to yell for someone to come out from the back. If you aren't going to staff the desk 24/7, please at least invest in a service bell so guests don't have to shout. The housekeeping staff also seemed to be in their own world. They rarely acknowledged guests; in fact, I frequently found myself holding the elevator door for them to exit before me. When I asked for a shower cap, I was told they simply don't provide them. It’s a shame because the location is actually great and very quiet, with plenty of parking available. The hotel does offer some nice perks, like a free breakfast for guests and complimentary cookies in the pantry. However, unlike other places, the coffee and tea are pre-made rather than freshly brewed. Overall: If you value peace and quiet and don't mind hunting for staff when you need help, the location is fine. But the service culture here needs a serious overhaul.

The location is excellent. The room is clean. The services are good. The breakfast is nice.

An ordinary hotel, nothing particularly special, but overall it matches the price you pay. The facilities and services are quite basic, yet reasonable for the budget. It’s a decent option if you’re simply looking for a place to stay.

房間非常舒適，酒店安排二層陽台房，附近有加油站、沃爾瑪，還有一家美式快餐，距離馬蹄灣開車10分鐘，距離羚羊谷15分鐘

這次入住體驗非常好！飯店前面就有超大的停車場，對自駕旅客來說真的非常方便，不用擔心停車問題。 地理位置也很棒，開車到 Horseshoe Bend（馬蹄灣）非常近，看日出或日落都很方便。接待人員親切友善，辦理入住快速又專業，讓人感覺很溫暖。 整體住宿體驗輕鬆舒適，下次再來一定會再選擇這裡！

I really love this hotel! The room is very spacious, and they offer free breakfast and free parking. In the morning, you can even catch the sunrise at Glen Canyon Dam Overlook, which is located right in front of the hotel.

Very friendly hotel staffs and good coffee provided. room is very clean and in good condition.

Great hotel with friendly staff. Perfect location with large car park Clean room and great facilities Breakfast is busy with not even seating sometimes.

No staff on site to assist check in and you have conduct with machine. I am assigned to level 2 but there is no elevator. We have to bring our luggage’s to walk for one floor which is not good especially when you have big and heavy luggage. Breakfast is social!