Pengguna Tetamu
5 Januari 2023
Our family of 2 adults and 2 children stayed at Oswalda Hus during the last week of 2022. We had a room in the beautiful newly build section, the room was cozy and looked nice, there was a seperate bedroom for the kids with a bunker bed and a spacious bathroom. No water cooker and no coffee machine in the room. The double bed had 1 mattress that felt new and one that felt a bit saggy. The kids complaint that their mattresses in the bunker bed were too hard. The outdoor pool is very nice and large enough to swim some laps. The breakfast buffet had the usual choices that you see in a 4* hotel. Coffee is from an automatic machine, I didn't try it. The dinner starts at 19:00 with the main course being served as late as 20:00, by that time our 8 year old was barely awake. The food is not proper restaurant food, but more like food that people would cook at home. Some dices tasted good, some were complete failures. The price of the food is included in room price, however drinks are not, which are rather pricy, €4 for a bottle of tap water and around €5 for a glass of elderflower juice. We found the restaurant very underwhelming. When we asked for fresh towels after a few days, housekeeping told us that they would only change the towels once during out 8 day stay. After insisting they reluctantly did give us new towels. All in all, comparing this experience to previous stays in the Süd Tirol Italy, the price is on par with the Italians, however the food and the level of professionalism and service oriented organisation lags far behind the Italians.
Terjemah